yss-project/src/app/pages/designer/project-detail/project-detail.ts

import { Component, OnInit, OnDestroy, ChangeDetectorRef, ViewChild } from '@angular/core';
import { CommonModule } from '@angular/common';
import { ActivatedRoute, Router } from '@angular/router';
import { FormsModule, ReactiveFormsModule, FormBuilder, FormGroup, Validators } from '@angular/forms';
import { ProjectService } from '../../../services/project.service';
import { PaymentVoucherRecognitionService } from '../../../services/payment-voucher-recognition.service';
import { ProjectReviewService, ReviewReportExportRequest, ReviewReportShareRequest } from '../../../services/project-review.service';
import {
  Project,
  RenderProgress,
  CustomerFeedback,
  DesignerChange,
  Settlement,
  ProjectStage,
  PanoramicSynthesis,
  ModelCheckItem
} from '../../../models/project.model';
import { RequirementsConfirmCardComponent } from '../../../shared/components/requirements-confirm-card/requirements-confirm-card';
import { SettlementCardComponent } from '../../../shared/components/settlement-card/settlement-card';
import { CustomerReviewCardComponent, DetailedCustomerReview } from '../../../shared/components/customer-review-card/customer-review-card';
import { CustomerReviewFormComponent } from '../../../shared/components/customer-review-form/customer-review-form';
import { ComplaintCardComponent } from '../../../shared/components/complaint-card/complaint-card';
import { PanoramicSynthesisCardComponent } from '../../../shared/components/panoramic-synthesis-card/panoramic-synthesis-card';
import { QuotationDetailsComponent, QuotationData } from './components/quotation-details/quotation-details.component';
import { DesignerAssignmentComponent, DesignerAssignmentData, Designer as AssignmentDesigner } from './components/designer-assignment/designer-assignment.component';
// 引入客户服务模块的设计师日历组件
import { DesignerCalendarComponent, Designer as CalendarDesigner, ProjectGroup as CalendarProjectGroup } from '../../customer-service/consultation-order/components/designer-calendar/designer-calendar.component';
// 引入参考图管理组件
import { ReferenceImageManagerComponent } from './components/reference-image-manager/reference-image-manager.component';
// 引入可视化组件
import { ColorWheelVisualizerComponent } from '../../../shared/components/color-wheel-visualizer/color-wheel-visualizer';
import { FurnitureFormSelectorComponent } from '../../../shared/components/furniture-form-selector/furniture-form-selector';
import { TextureComparisonVisualizerComponent } from '../../../shared/components/texture-comparison-visualizer/texture-comparison-visualizer';
import { PatternVisualizerComponent } from '../../../shared/components/pattern-visualizer/pattern-visualizer';

import { ColorAnalysisResult, ColorAnalysisService } from '../../../shared/services/color-analysis.service';

interface ExceptionHistory {
  id: string;
  type: 'failed' | 'stuck' | 'quality' | 'other';
  description: string;
  submitTime: Date;
  status: '待处理' | '处理中' | '已解决';
  response?: string;
}

interface ProjectMember {
  id: string;
  name: string;
  role: string;
  avatar: string;
  skillMatch: number;
  progress: number;
  contribution: number;
}

interface ProjectFile {
  id: string;
  name: string;
  type: string;
  size: string;
  date: string;
  url: string;
}

interface TimelineEvent {
  id: string;
  time: string;
  title: string;
  action: string;
  description: string;
}

// 新增：四大板块键类型（顶层声明，供组件与模板共同使用）
type SectionKey = 'order' | 'requirements' | 'delivery' | 'aftercare';

// 素材解析后的方案数据结构
interface MaterialAnalysis {
  category: string;
  specifications: {
    type: string;
    grade: string;
    thickness?: string;
    finish?: string;
    durability: string;
  };
  usage: {
    area: string;
    percentage: number;
    priority: 'primary' | 'secondary' | 'accent';
  };
  properties: {
    texture: string;
    color: string;
    maintenance: string;
  };
}

interface DesignStyleAnalysis {
  primaryStyle: string;
  styleElements: {
    element: string;
    description: string;
    influence: number; // 影响程度 0-100
  }[];
  characteristics: {
    feature: string;
    value: string;
    importance: 'high' | 'medium' | 'low';
  }[];
  compatibility: {
    withMaterials: string[];
    withColors: string[];
    score: number; // 兼容性评分 0-100
  };
}

interface ColorSchemeAnalysis {
  palette: {
    color: string;
    hex: string;
    rgb: string;
    percentage: number;
    role: 'dominant' | 'secondary' | 'accent' | 'neutral';
  }[];
  harmony: {
    type: string; // 如：互补色、类似色、三角色等
    temperature: 'warm' | 'cool' | 'neutral';
    contrast: number; // 对比度 0-100
  };
  psychology: {
    mood: string;
    atmosphere: string;
    suitability: string[];
  };
}

interface SpaceAnalysis {
  dimensions: {
    length: number;
    width: number;
    height: number;
    area: number;
    volume: number;
  };
  functionalZones: {
    zone: string;
    area: number;
    percentage: number;
    requirements: string[];
    furniture: string[];
  }[];
  circulation: {
    mainPaths: string[];
    pathWidth: number;
    efficiency: number; // 动线效率 0-100
  };
  lighting: {
    natural: {
      direction: string[];
      intensity: string;
      duration: string;
    };
    artificial: {
      zones: string[];
      requirements: string[];
    };
  };
}

// 新增：项目复盘数据结构
interface ProjectReview {
  id: string;
  projectId: string;
  generatedAt: Date;
  overallScore: number; // 项目总评分 0-100
  sopAnalysis: {
    stageName: string;
    plannedDuration: number; // 计划天数
    actualDuration: number; // 实际天数
    score: number; // 阶段评分 0-100
    executionStatus: 'excellent' | 'good' | 'average' | 'poor';
    issues?: string[]; // 问题列表
  }[];
  keyHighlights: string[]; // 项目亮点
  improvementSuggestions: string[]; // 改进建议
  customerSatisfaction: {
    overallRating: number; // 1-5星
    feedback?: string; // 客户反馈
    responseTime: number; // 响应时间（小时）
    completionTime: number; // 完成时间（天）
  };
  teamPerformance: {
    designerScore: number;
    communicationScore: number;
    timelinessScore: number;
    qualityScore: number;
  };
  budgetAnalysis: {
    plannedBudget: number;
    actualBudget: number;
    variance: number; // 预算偏差百分比
    costBreakdown: {
      category: string;
      planned: number;
      actual: number;
    }[];
  };
  lessonsLearned: string[]; // 经验教训
  recommendations: string[]; // 后续项目建议
}

interface ProposalAnalysis {
  id: string;
  name: string;
  version: string;
  createdAt: Date;
  status: 'analyzing' | 'completed' | 'approved' | 'rejected';
  materials: MaterialAnalysis[];
  designStyle: DesignStyleAnalysis;
  colorScheme: ColorSchemeAnalysis;
  spaceLayout: SpaceAnalysis;
  budget: {
    total: number;
    breakdown: {
      category: string;
      amount: number;
      percentage: number;
    }[];
  };
  timeline: {
    phase: string;
    duration: number;
    dependencies: string[];
  }[];
  feasibility: {
    technical: number; // 技术可行性 0-100
    budget: number; // 预算可行性 0-100
    timeline: number; // 时间可行性 0-100
    overall: number; // 综合可行性 0-100
  };
}

// 交付执行板块数据结构
interface DeliverySpace {
  id: string;
  name: string; // 空间名称：卧室、餐厅、厨房等
  isExpanded: boolean; // 是否展开
  order: number; // 排序
}

interface DeliveryProcess {
  id: string;
  name: string; // 流程名称：建模、软装、渲染、后期
  type: 'modeling' | 'softDecor' | 'rendering' | 'postProcess';
  spaces: DeliverySpace[]; // 该流程下的空间列表
  isExpanded: boolean; // 是否展开
  content: {
    [spaceId: string]: {
      // 每个空间的具体内容
      images: Array<{ id: string; name: string; url: string; size?: string; reviewStatus?: 'pending' | 'approved' | 'rejected' }>;
      progress: number; // 进度百分比
      status: 'pending' | 'in_progress' | 'completed' | 'approved';
      notes: string; // 备注
      lastUpdated: Date;
    };
  };
}

@Component({
  selector: 'app-project-detail',
  standalone: true,
  imports: [
    CommonModule, 
    FormsModule, 
    ReactiveFormsModule, 
    RequirementsConfirmCardComponent, 
    SettlementCardComponent, 
    CustomerReviewCardComponent, 
    CustomerReviewFormComponent, 
    ComplaintCardComponent, 
    PanoramicSynthesisCardComponent, 
    QuotationDetailsComponent, 
    DesignerAssignmentComponent, 
    DesignerCalendarComponent, 
    ReferenceImageManagerComponent,
    ColorWheelVisualizerComponent,
    FurnitureFormSelectorComponent,
    TextureComparisonVisualizerComponent,
    PatternVisualizerComponent
  ],
  templateUrl: './project-detail.html',
  styleUrls: ['./project-detail.scss', './debug-styles.scss', './horizontal-panel.scss', './suggestion-detail-modal.scss']
})
export class ProjectDetail implements OnInit, OnDestroy {
  // 获取需求沟通组件实例，用于在方案确认阶段显示分析数据
  @ViewChild('requirementsCard') requirementsCard?: RequirementsConfirmCardComponent;
  
  // 项目基本数据
  projectId: string = '';
  project: Project | undefined;
  renderProgress: RenderProgress | undefined;
  feedbacks: CustomerFeedback[] = [];
  detailedReviews: DetailedCustomerReview[] = [];
  designerChanges: DesignerChange[] = [];
  settlements: Settlement[] = [];
  requirementChecklist: string[] = [];
  reminderMessage: string = '';
  isLoadingRenderProgress: boolean = false;
  errorLoadingRenderProgress: boolean = false;
  feedbackTimeoutCountdown: number = 0;
  private countdownInterval: any;
  projects: {id: string, name: string, status: string}[] = [];
  showDropdown: boolean = false;
  currentStage: string = '';
  
  // 新增：只读复盘模式（从财务工作台跳转）
  isReviewOnlyMode: boolean = false;
  
  // 新增：尾款结算完成状态
  isSettlementCompleted: boolean = false;
  isConfirmingSettlement: boolean = false;
  isSettlementInitiated: boolean = false;

  // 新增：自动化功能状态跟踪
  miniprogramPaymentStatus: 'active' | 'inactive' = 'inactive';
  voucherRecognitionCount: number = 0;
  notificationsSent: number = 0;
  isAutoSettling: boolean = false;
  isPaymentVerified: boolean = false;
  
  // 客户信息卡片展开/收起状态
  isCustomerInfoExpanded: boolean = false;
  
  // 新增：订单分配表单相关
  orderCreationForm!: FormGroup;
  optionalForm!: FormGroup;
  isOptionalFormExpanded: boolean = false;
  orderCreationData: any = null;
  
  // 新增：方案分析相关数据
  proposalAnalysis: ProposalAnalysis | null = null;
  isAnalyzing: boolean = false;
  analysisProgress: number = 0;
  // 新增：右侧色彩分析结果展示
  colorAnalysisResult: ColorAnalysisResult | null = null;
  dominantColorHex: string | null = null;
  // 新增：区分展示的参考图片与CAD文件（来源于需求确认子组件）
  referenceImages: any[] = [];
  cadFiles: any[] = [];
  
  // 新增：详细分析数据属性
  enhancedColorAnalysis: any = null;
  formAnalysis: any = null;
  textureAnalysis: any = null;
  patternAnalysis: any = null;
  lightingAnalysis: any = null;
  materialAnalysisData: any[] = [];
  
  // 新增：需求映射数据（用于右侧面板显示）
  mappingUploadedFiles: any[] = [];
  mappingAnalysisResult: any = null;
  mappingRequirementMapping: any = null;
  mappingTestSteps: any[] = [];
  mappingIsAnalyzing: boolean = false;
  mappingIsGeneratingMapping: boolean = false;
  
  // 上传成功弹窗相关（从子组件移到父组件以解决定位问题）
  showUploadSuccessModal = false;
  uploadedFiles: { id: string; name: string; url: string; size?: number; type?: 'image' | 'cad' | 'text'; preview?: string }[] = [];
  uploadType: 'image' | 'document' | 'mixed' = 'image';
  isAnalyzingColors = false;
  
  // 新增：9阶段顺序（串式流程）- 包含后期阶段
  stageOrder: ProjectStage[] = ['订单分配', '需求沟通', '方案确认', '建模', '软装', '渲染', '后期', '尾款结算', '客户评价', '投诉处理'];
  // 新增：阶段展开状态（默认全部收起，当前阶段在数据加载后自动展开）
  expandedStages: Partial<Record<ProjectStage, boolean>> = {
    '订单分配': false,
    '需求沟通': false,
    '方案确认': false,
    '建模': false,
    '软装': false,
    '渲染': false,
    '后期': false,
    '尾款结算': false,
    '客户评价': false,
    '投诉处理': false,
  };

  // 新增：四大板块定义与展开状态 - 交付执行板块调整为三个阶段
  sections: Array<{ key: SectionKey; label: string; stages: ProjectStage[] }> = [
    { key: 'order', label: '订单分配', stages: ['订单分配'] },
    { key: 'requirements', label: '确认需求', stages: ['需求沟通', '方案确认'] },
    { key: 'delivery', label: '交付执行', stages: ['建模', '软装', '渲染', '后期'] },
    { key: 'aftercare', label: '售后', stages: [] }
  ];
  expandedSection: SectionKey | null = null;
  // 渲染异常反馈相关属性
  exceptionType: 'failed' | 'stuck' | 'quality' | 'other' = 'failed';
  exceptionDescription: string = '';
  exceptionScreenshotUrl: string | null = null;
  exceptionHistories: ExceptionHistory[] = [];
  isSubmittingFeedback: boolean = false;
  selectedScreenshot: File | null = null;
  screenshotPreview: string | null = null;
  showExceptionForm: boolean = false;
  
  // 标签页相关
  activeTab: 'progress' | 'members' | 'files' | 'reference' = 'progress';
  tabs: Array<{ id: 'progress' | 'members' | 'files' | 'reference'; name: string }> = [
    { id: 'progress', name: '项目进度' },
    { id: 'members', name: '项目成员' },
    { id: 'files', name: '项目文件' },
    { id: 'reference', name: '参考图管理' }
  ];

  // 标准化阶段（视图层映射）
  standardPhases: Array<'待分配' | '需求方案' | '项目执行' | '收尾验收' | '归档'> = ['待分配', '需求方案', '项目执行', '收尾验收', '归档'];

  // 文件上传（通用）
  acceptedFileTypes: string = '.doc,.docx,.pdf,.jpg,.jpeg,.png,.zip,.rar,.max,.obj';
  isUploadingFile: boolean = false;
  projectMembers: ProjectMember[] = [];
  
  // 项目文件数据
  projectFiles: ProjectFile[] = [];
  
  // 团队协作时间轴
  timelineEvents: TimelineEvent[] = [];

  // 团队分配弹窗相关
  selectedDesigner: any = null;
  projectData: any = null;

  // ============ 阶段图片上传状态（新增） ============
  allowedImageTypes: string = '.jpg,.jpeg,.png';
  // 增加审核状态reviewStatus与是否已同步synced标记（仅由组长操作）
  whiteModelImages: Array<{ id: string; name: string; url: string; size?: string; reviewStatus?: 'pending' | 'approved' | 'rejected'; synced?: boolean }> = [];
  softDecorImages: Array<{ id: string; name: string; url: string; size?: string; reviewStatus?: 'pending' | 'approved' | 'rejected'; synced?: boolean }> = [];
  renderLargeImages: Array<{ id: string; name: string; url: string; size?: string; locked?: boolean; reviewStatus?: 'pending' | 'approved' | 'rejected'; synced?: boolean }> = [];
  postProcessImages: Array<{ id: string; name: string; url: string; size?: string; reviewStatus?: 'pending' | 'approved' | 'rejected'; synced?: boolean }> = [];
  showRenderUploadModal: boolean = false;
  pendingRenderLargeItems: Array<{ id: string; name: string; url: string; file: File }> = [];

  // 视图上下文：根据路由前缀识别角色视角（客服/设计师/组长）
  roleContext: 'customer-service' | 'designer' | 'team-leader' | 'technical' = 'designer';

  // ============ 模型检查项数据 ============
  modelCheckItems: ModelCheckItem[] = [
    { id: 'check-1', name: '户型匹配度检查', isPassed: false, notes: '' },
    { id: 'check-2', name: '尺寸精度验证', isPassed: false, notes: '' },
    { id: 'check-3', name: '材质贴图检查', isPassed: false, notes: '' },
    { id: 'check-4', name: '光影效果验证', isPassed: false, notes: '' },
    { id: 'check-5', name: '细节完整性检查', isPassed: false, notes: '' }
  ];

  // ============ 交付执行板块数据 ============
  deliveryProcesses: DeliveryProcess[] = [
    {
      id: 'modeling',
      name: '建模',
      type: 'modeling',
      isExpanded: true, // 默认展开第一个
      spaces: [
        { id: 'bedroom', name: '卧室', isExpanded: false, order: 1 },
        { id: 'living', name: '客厅', isExpanded: false, order: 2 },
        { id: 'kitchen', name: '厨房', isExpanded: false, order: 3 }
      ],
      content: {
        'bedroom': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
        'living': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
        'kitchen': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() }
      }
    },
    {
      id: 'softDecor',
      name: '软装',
      type: 'softDecor',
      isExpanded: false,
      spaces: [
        { id: 'bedroom', name: '卧室', isExpanded: false, order: 1 },
        { id: 'living', name: '客厅', isExpanded: false, order: 2 },
        { id: 'kitchen', name: '厨房', isExpanded: false, order: 3 }
      ],
      content: {
        'bedroom': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
        'living': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
        'kitchen': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() }
      }
    },
    {
      id: 'rendering',
      name: '渲染',
      type: 'rendering',
      isExpanded: false,
      spaces: [
        { id: 'bedroom', name: '卧室', isExpanded: false, order: 1 },
        { id: 'living', name: '客厅', isExpanded: false, order: 2 },
        { id: 'kitchen', name: '厨房', isExpanded: false, order: 3 }
      ],
      content: {
        'bedroom': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
        'living': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
        'kitchen': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() }
      }
    },
    {
      id: 'postProcess',
      name: '后期',
      type: 'postProcess',
      isExpanded: false,
      spaces: [
        { id: 'bedroom', name: '卧室', isExpanded: false, order: 1 },
        { id: 'living', name: '客厅', isExpanded: false, order: 2 },
        { id: 'kitchen', name: '厨房', isExpanded: false, order: 3 }
      ],
      content: {
        'bedroom': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
        'living': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
        'kitchen': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() }
      }
    }
  ];

  // 新增空间输入框状态
  newSpaceName: { [processId: string]: string } = {};
  showAddSpaceInput: { [processId: string]: boolean } = {};

  constructor(
    private route: ActivatedRoute,
    private projectService: ProjectService,
    private router: Router,
    private fb: FormBuilder,
    private cdr: ChangeDetectorRef,
    private paymentVoucherService: PaymentVoucherRecognitionService,
    private projectReviewService: ProjectReviewService,
    private colorAnalysisService: ColorAnalysisService
  ) {}

  // 切换标签页
  switchTab(tabId: 'progress' | 'members' | 'files' | 'reference') {
    this.activeTab = tabId;
  }

  // 类型安全的标签页检查方法
  isActiveTab(tabId: 'progress' | 'members' | 'files' | 'reference'): boolean {
    return this.activeTab === tabId;
  }

  // 根据事件类型获取作者名称
  getEventAuthor(action: string): string {
    // 根据不同的action类型返回对应的作者名称
    switch(action) {
      case '完成':
      case '更新':
      case '优化':
        return '李设计师';
      case '收到':
        return '李客服';
      case '提交':
        return '赵建模师';
      default:
        return '王组长';
    }
  }

  // 切换项目
  switchProject(projectId: string): void {
    this.projectId = projectId;
    this.loadProjectData();
    this.loadProjectMembers();
    this.loadProjectFiles();
    this.loadTimelineEvents();
    // 更新URL但不触发组件重载
    this.router.navigate([], { relativeTo: this.route, queryParamsHandling: 'merge', queryParams: { id: projectId } });
  }

  // 检查是否处于订单分配阶段，用于红色高亮显示
  isCurrentOrderCreation(): boolean {
    // 只有当订单分配阶段是当前活跃阶段时才标红显示
    // 修复逻辑：完成前序环节后才标红当前阶段
    const currentStage = this.project?.currentStage;
    if (!currentStage) return false;
    
    // 如果当前阶段就是订单分配阶段，说明需要标红显示
    if (currentStage === '订单分配') return true;
    
    // 如果当前阶段在订单分配之后，说明订单分配已完成，不应标红
    const stageOrder = [
      '订单分配', '需求沟通', '方案确认', '建模', '软装', 
      '渲染', '尾款结算', '客户评价', '投诉处理'
    ];
    
    const currentIndex = stageOrder.indexOf(currentStage);
    const orderCreationIndex = stageOrder.indexOf('订单分配');
    
    // 如果当前阶段在订单分配之后，说明订单分配已完成
    return currentIndex <= orderCreationIndex;
  }

  // 返回工作台
  backToWorkbench(): void {
    this.router.navigate(['/designer/dashboard']);
  }
  
  // 检查阶段是否已完成
  isStageCompleted(stage: ProjectStage): boolean {
    if (!this.project) return false;
    
    // 定义阶段顺序
    const stageOrder = [
      '订单分配', '需求沟通', '方案确认', '建模', '软装', 
      '渲染', '尾款结算', '客户评价', '投诉处理'
    ];
    
    // 获取当前阶段和检查阶段的索引
    const currentStageIndex = stageOrder.indexOf(this.project.currentStage);
    const checkStageIndex = stageOrder.indexOf(stage);
    
    // 如果检查阶段在当前阶段之前，则已完成
    return checkStageIndex < currentStageIndex;
  }

  // 获取阶段状态：completed/active/pending
  getStageStatus(stage: ProjectStage): 'completed' | 'active' | 'pending' {
    const order = this.stageOrder;
    // 优先使用 currentStage 属性，如果没有则使用 project.currentStage
    const current = (this.currentStage as ProjectStage) || (this.project?.currentStage as ProjectStage | undefined);
    const currentIdx = current ? order.indexOf(current) : -1;
    const idx = order.indexOf(stage);
    if (idx === -1) return 'pending';
    if (currentIdx === -1) return 'pending';
    if (idx < currentIdx) return 'completed';
    if (idx === currentIdx) return 'active';
    return 'pending';
  }

  // 切换阶段展开/收起，并保持单展开
  toggleStage(stage: ProjectStage): void {
    // 已移除所有展开按钮，本方法保留以兼容模板其它引用，如无需可进一步删除调用点和方法
    const exclusivelyOpen = true;
    if (exclusivelyOpen) {
      Object.keys(this.expandedStages).forEach((key) => (this.expandedStages[key as ProjectStage] = false));
      this.expandedStages[stage] = true;
    } else {
      this.expandedStages[stage] = !this.expandedStages[stage];
    }
  }

  // 查看阶段详情（已不再通过按钮触发，保留以兼容日志或未来调用）
  viewStageDetails(stage: ProjectStage): void {
    // 以往这里有 alert/导航行为，现清空用户交互，避免误触
    return;
  }

  ngOnInit(): void {
    // 检查是否为只读复盘模式（从财务工作台跳转）
    this.route.queryParams.subscribe(params => {
      if (params['view'] === 'review-only') {
        this.isReviewOnlyMode = true;
      }
      
      // 检查是否需要直接定位到售后板块
      if (params['section'] === 'aftercare' || params['view'] === 'review-only') {
        // 自动切换到售后板块
        this.expandedSection = 'aftercare';
        // 滚动到项目复盘区域
        setTimeout(() => {
          const reviewSection = document.querySelector('.project-review-section');
          if (reviewSection) {
            reviewSection.scrollIntoView({ behavior: 'smooth', block: 'start' });
          }
        }, 500);
      }
    });

    // 初始化表单
    this.initializeForms();
    
    // 初始化需求关键信息数据
    this.ensureRequirementData();
    
    // 重置方案分析状态，确保需求信息展示区域能够显示
    this.resetProposalAnalysis();
    
    // 初始化售后模块示例数据
    this.initializeAftercareData();
    
    this.route.paramMap.subscribe({
      next: (params) => {
        this.projectId = params.get('id') || '';
        // 根据当前URL检测视图上下文
        this.roleContext = this.detectRoleContextFromUrl();
        this.loadProjectData();
        this.loadExceptionHistories();
        this.loadProjectMembers();
        this.loadProjectFiles();
        this.loadTimelineEvents();
        
        // 启动客户信息自动同步
        this.startAutoSync();
      },
      error: (error) => {
        console.error('路由参数订阅失败:', error);
      }
    });

    // 新增：监听查询参数，支持通过 activeTab 设置初始标签页和 currentStage 设置当前阶段
    this.route.queryParamMap.subscribe({
      next: (qp) => {
      const raw = qp.get('activeTab');
      const alias: Record<string, 'progress' | 'members' | 'files' | 'reference'> = {
        requirements: 'progress',
        overview: 'progress'
      };
      const tab = raw && (raw in alias ? alias[raw] : raw);
      if (tab === 'progress' || tab === 'members' || tab === 'files' || tab === 'reference') {
        this.activeTab = tab;
      }
      
      // 处理 currentStage 查询参数
      const currentStageParam = qp.get('currentStage');
      if (currentStageParam) {
        this.currentStage = currentStageParam;
        
        // 根据当前阶段设置项目状态和展开相应区域
        this.initializeStageFromRoute(currentStageParam as ProjectStage);
        
        // 根据当前阶段自动展开对应的区域
        const sectionKey = this.getSectionKeyForStage(currentStageParam as ProjectStage);
        if (sectionKey) {
          this.expandedSection = sectionKey;
        }
        
        // 延迟滚动到对应阶段
        setTimeout(() => {
          this.scrollToStage(currentStageParam as ProjectStage);
        }, 500);
      }

      // 处理从客服项目列表传递的同步数据
      const syncDataParam = qp.get('syncData');
      if (syncDataParam) {
        try {
          const syncData = JSON.parse(syncDataParam);
          console.log('接收到客服同步数据:', syncData);
          
          // 设置同步状态
          this.isSyncingCustomerInfo = true;
          
          // 存储订单分配数据用于显示
          this.orderCreationData = syncData;
          
          // 更新projectData以传递给子组件
          this.projectData = {
            customerInfo: syncData.customerInfo,
            requirementInfo: syncData.requirementInfo,
            preferenceTags: syncData.preferenceTags
          };
          
          // 同步客户信息到表单
          if (syncData.customerInfo) {
            this.customerForm.patchValue({
              name: syncData.customerInfo.name || '',
              phone: syncData.customerInfo.phone || '',
              wechat: syncData.customerInfo.wechat || '',
              customerType: syncData.customerInfo.customerType || '新客户',
              source: syncData.customerInfo.source || '小程序',
              remark: syncData.customerInfo.remark || '',
              demandType: syncData.customerInfo.demandType || '',
              followUpStatus: syncData.customerInfo.followUpStatus || '待分配'
            });

            // 设置选中的客户
            this.selectedOrderCustomer = {
              id: syncData.customerInfo.id || 'temp-' + Date.now(),
              name: syncData.customerInfo.name,
              phone: syncData.customerInfo.phone,
              wechat: syncData.customerInfo.wechat,
              customerType: syncData.customerInfo.customerType,
              source: syncData.customerInfo.source,
              remark: syncData.customerInfo.remark
            };
          }

          // 同步需求信息
          if (syncData.requirementInfo) {
            this.syncRequirementKeyInfo(syncData.requirementInfo);
          }

          // 同步偏好标签到项目数据
          if (syncData.preferenceTags && this.project) {
            this.project.customerTags = syncData.preferenceTags.map((tag: string) => ({
              source: '客服填写',
              needType: tag,
              preference: tag,
              colorAtmosphere: tag
            }));
          }

          // 模拟同步完成
          setTimeout(() => {
            this.isSyncingCustomerInfo = false;
            this.lastSyncTime = new Date();
            this.cdr.detectChanges();
            console.log('客户信息同步完成');
          }, 1500);

          // 触发界面更新
          this.cdr.detectChanges();
          
          console.log('客服数据同步完成，orderCreationData:', this.orderCreationData);
        } catch (error) {
          console.error('解析同步数据失败:', error);
          this.isSyncingCustomerInfo = false;
        }
      }
      },
      error: (error) => {
        console.error('查询参数订阅失败:', error);
      }
    });
    
    // 添加点击事件监听器，当点击页面其他位置时关闭下拉菜单
    document.addEventListener('click', this.closeDropdownOnClickOutside);
  
    // 初始化客户表单（与客服端保持一致）
    this.customerForm = this.fb.group({
      name: ['', Validators.required],
      phone: ['', [Validators.required, Validators.pattern(/^1[3-9]\d{9}$/)]],
      wechat: [''],
      customerType: ['新客户'],
      source: [''],
      remark: [''],
      demandType: [''],
      followUpStatus: ['']
    });
  
    // 自动生成下单时间
    this.orderTime = new Date().toLocaleString('zh-CN', {
      year: 'numeric', month: '2-digit', day: '2-digit',
      hour: '2-digit', minute: '2-digit', second: '2-digit'
    });
  }

  // 新增：根据路由参数初始化阶段状态
  private initializeStageFromRoute(targetStage: ProjectStage): void {
    // 设置当前阶段
    this.currentStage = targetStage;
    
    // 根据目标阶段设置之前的阶段为已完成
    const targetIndex = this.stageOrder.indexOf(targetStage);
    if (targetIndex > 0) {
      // 将目标阶段之前的所有阶段设置为已完成
      for (let i = 0; i < targetIndex; i++) {
        const stage = this.stageOrder[i];
        this.expandedStages[stage] = false; // 已完成的阶段收起
      }
    }
    
    // 展开当前阶段
    this.expandedStages[targetStage] = true;
    
    // 如果项目对象存在，更新项目的当前阶段
    if (this.project) {
      this.project.currentStage = targetStage;
    }
    
    // 触发变更检测以更新UI
    this.cdr.detectChanges();
  }
  ngOnDestroy(): void {
    if (this.countdownInterval) {
      clearInterval(this.countdownInterval);
    }
    
    // 停止自动同步
    this.stopAutoSync();
    
    document.removeEventListener('click', this.closeDropdownOnClickOutside);
    // 释放所有 blob 预览 URL
    const revokeList: string[] = [];
    this.whiteModelImages.forEach(i => { if (i.url.startsWith('blob:')) revokeList.push(i.url); });
    this.softDecorImages.forEach(i => { if (i.url.startsWith('blob:')) revokeList.push(i.url); });
    this.renderLargeImages.forEach(i => { if (i.url.startsWith('blob:')) revokeList.push(i.url); });
    this.pendingRenderLargeItems.forEach(i => { if (i.url.startsWith('blob:')) revokeList.push(i.url); });
    revokeList.forEach(u => URL.revokeObjectURL(u));
  }

  // ============ 角色视图与只读控制（新增） ============
  private detectRoleContextFromUrl(): 'customer-service' | 'designer' | 'team-leader' | 'technical' {
    const url = this.router.url || '';
    
    // 首先检查查询参数中的role
    const queryParams = this.route.snapshot.queryParamMap;
    const roleParam = queryParams.get('role');
    if (roleParam === 'customer-service') {
      return 'customer-service';
    }
    if (roleParam === 'technical') {
      return 'technical';
    }
    
    // 如果没有role查询参数，则根据URL路径判断
    if (url.includes('/customer-service/')) return 'customer-service';
    if (url.includes('/team-leader/')) return 'team-leader';
    if (url.includes('/technical/')) return 'technical';
    return 'designer';
  }

  isDesignerView(): boolean { return this.roleContext === 'designer'; }
  isTeamLeaderView(): boolean { return this.roleContext === 'team-leader'; }
  isCustomerServiceView(): boolean { return this.roleContext === 'customer-service'; }
  isTechnicalView(): boolean { return this.roleContext === 'technical'; }
  // 只读规则：客服视角为只读
  isReadOnly(): boolean { return this.isCustomerServiceView(); }

  // 权限控制：客服只能编辑订单分配、确认需求、售后板块
  canEditSection(sectionKey: SectionKey): boolean {
    if (this.isCustomerServiceView()) {
      return sectionKey === 'order' || sectionKey === 'requirements' || sectionKey === 'aftercare';
    }
    return true; // 设计师和组长可以编辑所有板块
  }

  // 权限控制：客服只能编辑特定阶段
  canEditStage(stage: ProjectStage): boolean {
    if (this.isCustomerServiceView()) {
      const editableStages: ProjectStage[] = [
        '订单分配', '需求沟通', '方案确认', // 订单分配和确认需求板块
        '尾款结算', '客户评价', '投诉处理' // 售后板块
      ];
      return editableStages.includes(stage);
    }
    return true; // 设计师和组长可以编辑所有阶段
  }

  // 计算当前激活板块：优先用户点击的 expandedSection；否则取当前阶段所属板块；再否则回退首个板块
  private getActiveSectionKey(): SectionKey {
    if (this.expandedSection) return this.expandedSection;
    const current = this.project?.currentStage as ProjectStage | undefined;
    return current ? this.getSectionKeyForStage(current) : this.sections[0].key;
  }

  // 返回当前板块的全部阶段（所有角色一致）：
  // 设计师也可查看 订单分配/确认需求/售后 板块内容
  getVisibleStages(): ProjectStage[] {
    const activeKey = this.getActiveSectionKey();
    const sec = this.sections.find(s => s.key === activeKey);
    return sec ? sec.stages : [];
  }

  // ============ 组长：同步上传与审核（新增，模拟实现） ============
  syncUploadedImages(phase: 'white' | 'soft' | 'render' | 'postProcess'): void {
    if (!this.isTeamLeaderView()) return;
    const markSynced = (arr: Array<{ reviewStatus?: 'pending'|'approved'|'rejected'; synced?: boolean }>) => {
      arr.forEach(img => {
        if (!img.synced) img.synced = true;
        if (!img.reviewStatus) img.reviewStatus = 'pending';
      });
    };
    if (phase === 'white') markSynced(this.whiteModelImages);
    if (phase === 'soft') markSynced(this.softDecorImages);
    if (phase === 'render') markSynced(this.renderLargeImages);
    if (phase === 'postProcess') markSynced(this.postProcessImages);
    alert('已同步该阶段的图片信息（模拟）');
  }

  reviewImage(imageId: string, phase: 'white' | 'soft' | 'render' | 'postProcess', status: 'approved' | 'rejected'): void {
    if (!this.isTeamLeaderView()) return;
    const setStatus = (arr: Array<{ id: string; reviewStatus?: 'pending'|'approved'|'rejected'; synced?: boolean }>) => {
      const target = arr.find(i => i.id === imageId);
      if (target) {
        target.reviewStatus = status;
        if (!target.synced) target.synced = true; // 审核时自动视为已同步
      }
    };
    if (phase === 'white') setStatus(this.whiteModelImages);
    if (phase === 'soft') setStatus(this.softDecorImages);
    if (phase === 'render') setStatus(this.renderLargeImages);
    if (phase === 'postProcess') setStatus(this.postProcessImages);
  }

  getImageReviewStatusText(img: { reviewStatus?: 'pending'|'approved'|'rejected'; synced?: boolean }): string {
    const synced = img.synced ? '已同步' : '未同步';
    const map: Record<string, string> = {
      'pending': '待审',
      'approved': '已通过',
      'rejected': '已驳回'
    };
    const st = img.reviewStatus ? map[img.reviewStatus] : '未标记';
    return `${st} · ${synced}`;
  }

  // 点击页面其他位置时关闭下拉菜单
  private closeDropdownOnClickOutside = (event: MouseEvent): void => {
    const targetElement = event.target as HTMLElement;
    const projectSwitcher = targetElement.closest('.project-switcher');
    
    if (!projectSwitcher && this.showDropdown) {
      this.showDropdown = false;
    }
  };

  loadProjectData(): void {
    if (this.projectId) {
      this.loadProjectDetails();
      this.loadRenderProgress();
      this.loadCustomerFeedbacks();
      this.loadDesignerChanges();
      this.loadSettlements();
      this.loadRequirementChecklist();
    }
    
    // 初始化项目列表数据（模拟）
    this.projects = [
      { id: '1', name: '现代风格客厅设计', status: '进行中' },
      { id: '2', name: '北欧风卧室装修', status: '已完成' },
      { id: '3', name: '新中式书房改造', status: '进行中' },
      { id: '4', name: '工业风餐厅设计', status: '待处理' }
    ];
  }
  
  // 加载项目成员数据
  loadProjectMembers(): void {
    // 模拟API请求获取项目成员数据
    setTimeout(() => {
      this.projectMembers = [
        {
          id: '1',
          name: '李设计师',
          role: '主设计师',
          avatar: '李',
          skillMatch: 95,
          progress: 65,
          contribution: 75
        },
        {
          id: '2',
          name: '陈设计师',
          role: '助理设计师',
          avatar: '陈',
          skillMatch: 88,
          progress: 80,
          contribution: 60
        },
        {
          id: '3',
          name: '王组长',
          role: '项目组长',
          avatar: '王',
          skillMatch: 92,
          progress: 70,
          contribution: 70
        },
        {
          id: '4',
          name: '赵建模师',
          role: '3D建模师',
          avatar: '赵',
          skillMatch: 90,
          progress: 90,
          contribution: 85
        }
      ];
    }, 600);
  }
  
  // 加载项目文件数据
  loadProjectFiles(): void {
    // 模拟API请求获取项目文件数据
    setTimeout(() => {
      this.projectFiles = [
        {
          id: '1',
          name: '客厅设计方案V2.0.pdf',
          type: 'pdf',
          size: '2.5MB',
          date: '2024-02-10',
          url: '#'
        },
        {
          id: '2',
          name: '材质库集合.rar',
          type: 'rar',
          size: '45.8MB',
          date: '2024-02-08',
          url: '#'
        },
        {
          id: '3',
          name: '客厅渲染预览1.jpg',
          type: 'jpg',
          size: '3.2MB',
          date: '2024-02-14',
          url: '#'
        },
        {
          id: '4',
          name: '3D模型文件.max',
          type: 'max',
          size: '87.5MB',
          date: '2024-02-12',
          url: '#'
        },
        {
          id: '5',
          name: '客户需求文档.docx',
          type: 'docx',
          size: '1.2MB',
          date: '2024-01-15',
          url: '#'
        },
        {
          id: '6',
          name: '客厅渲染预览2.jpg',
          type: 'jpg',
          size: '3.8MB',
          date: '2024-02-15',
          url: '#'
        }
      ];
    }, 700);
  }
  
  // 加载团队协作时间轴数据
  loadTimelineEvents(): void {
    // 模拟API请求获取时间轴数据
    setTimeout(() => {
      this.timelineEvents = [
        {
          id: '1',
          time: '2024-02-15 14:30',
          title: '渲染完成',
          action: '完成',
          description: '客厅主视角渲染已完成，等待客户确认'
        },
        {
          id: '2',
          time: '2024-02-14 10:15',
          title: '材质调整',
          action: '更新',
          description: '根据客户反馈调整了沙发和窗帘材质'
        },
        {
          id: '3',
          time: '2024-02-12 16:45',
          title: '模型优化',
          action: '优化',
          description: '优化了模型面数，提高渲染效率'
        },
        {
          id: '4',
          time: '2024-02-10 09:30',
          title: '客户反馈',
          action: '收到',
          description: '收到客户关于颜色和储物空间的反馈意见'
        },
        {
          id: '5',
          time: '2024-02-08 15:20',
          title: '模型提交',
          action: '提交',
          description: '完成3D模型搭建并提交审核'
        }
      ];
    }, 800);
  }
  
  // 加载历史反馈记录
  loadExceptionHistories(): void {
    this.projectService.getExceptionHistories(this.projectId).subscribe({
      next: (histories) => {
        this.exceptionHistories = histories;
      },
      error: (error) => {
        console.error('加载异常历史失败:', error);
      }
    });
  }

  loadProjectDetails(): void {
    console.log('=== loadProjectDetails 开始加载项目数据 ===');
    console.log('当前项目ID:', this.projectId);
    this.projectService.getProjectById(this.projectId).subscribe({
      next: (project) => {
        console.log('获取到的项目数据:', project);
        if (!project) {
          console.error('未找到项目数据，项目ID:', this.projectId);
          // 如果找不到项目，尝试使用默认项目ID
          console.log('尝试使用默认项目ID: proj-001');
          this.projectService.getProjectById('proj-001').subscribe({
            next: (defaultProject) => {
              console.log('默认项目数据:', defaultProject);
              if (defaultProject) {
                this.project = defaultProject;
                this.currentStage = defaultProject.currentStage || '';
                console.log('使用默认项目，设置当前阶段:', this.currentStage);
                this.setupStageExpansion(defaultProject);
              }
            },
            error: (error) => {
              console.error('加载默认项目失败:', error);
            }
          });
          return;
        }
      
      this.project = project;
      // 设置当前阶段
      if (project) {
        this.currentStage = project.currentStage || '';
        console.log('设置当前阶段:', this.currentStage);
        this.setupStageExpansion(project);
      }
      // 检查技能匹配度 - 已注释掉以取消弹窗警告
      // this.checkSkillMismatch();
      },
      error: (error) => {
        console.error('加载项目详情失败:', error);
      }
    });
  }

  private setupStageExpansion(project: any): void {
    // 重置展开状态并默认展开当前阶段
    this.stageOrder.forEach(s => this.expandedStages[s] = false);
    const currentStage = project.currentStage as ProjectStage;
    if (this.stageOrder.includes(currentStage)) {
      this.expandedStages[currentStage] = true;
      console.log('展开当前阶段:', currentStage);
    }
    // 新增：根据当前阶段默认展开所属板块
    const currentSec = this.getSectionKeyForStage(currentStage);
    this.expandedSection = currentSec;
    console.log('展开板块:', currentSec);
    
    // 新增：如果当前阶段是建模、软装或渲染，自动展开对应的折叠面板
    if (currentStage === '建模' || currentStage === '软装' || currentStage === '渲染') {
      const processTypeMap = {
        '建模': 'modeling',
        '软装': 'softDecor', 
        '渲染': 'rendering'
      };
      const processType = processTypeMap[currentStage] as 'modeling' | 'softDecor' | 'rendering';
      const targetProcess = this.deliveryProcesses.find(p => p.type === processType);
      if (targetProcess) {
        // 展开对应的流程面板
        targetProcess.isExpanded = true;
        // 展开第一个空间以便用户操作
        if (targetProcess.spaces.length > 0) {
          targetProcess.spaces[0].isExpanded = true;
          // 关闭其他空间
          targetProcess.spaces.slice(1).forEach(space => space.isExpanded = false);
        }
        console.log('自动展开折叠面板:', currentStage, processType);
      }
    }
  }
  
  // 整理项目详情
  organizeProject(): void {
    // 模拟整理项目逻辑
    alert('项目详情已整理');
  }
  
  // 检查当前阶段是否显示特定卡片
  shouldShowCard(cardType: string): boolean {
    // 改为始终显示：各阶段详情在看板下方就地展示，不再受当前阶段限制
    return true;
  }

  loadRenderProgress(): void {
    this.isLoadingRenderProgress = true;
    this.errorLoadingRenderProgress = false;
    
    // 模拟API加载过程
    setTimeout(() => {
      this.projectService.getRenderProgress(this.projectId).subscribe({
        next: (progress) => {
          this.renderProgress = progress;
          this.isLoadingRenderProgress = false;
          
          // 模拟API加载失败的情况
          if (!progress) {
            this.errorLoadingRenderProgress = true;
            // 通知技术组长
          this.notifyTeamLeader('render-failed');
        } else {
          // 检查是否需要显示超时预警
          this.checkRenderTimeout();
        }
        },
        error: (error) => {
          console.error('加载渲染进度失败:', error);
          this.isLoadingRenderProgress = false;
          this.errorLoadingRenderProgress = true;
        }
      });
    }, 1000);
  }

  loadCustomerFeedbacks(): void {
    this.projectService.getCustomerFeedbacks().subscribe({
      next: (feedbacks) => {
        this.feedbacks = feedbacks.filter(f => f.projectId === this.projectId);
        // 为反馈添加分类标签
        this.tagCustomerFeedbacks();
        // 检查是否有需要处理的反馈并启动倒计时
        this.checkFeedbackTimeout();
      },
      error: (error) => {
        console.error('加载客户反馈失败:', error);
      }
    });
  }

  loadDesignerChanges(): void {
    // 在实际应用中，这里应该从服务中获取设计师变更记录
    // 这里使用模拟数据
    this.designerChanges = [
      {
        id: 'dc1',
        projectId: this.projectId,
        oldDesignerId: 'designer2',
        oldDesignerName: '设计师B',
        newDesignerId: 'designer1',
        newDesignerName: '设计师A',
        changeTime: new Date('2025-09-05'),
        acceptanceTime: new Date('2025-09-05'),
        historicalAchievements: ['完成初步建模', '确定色彩方案'],
        completedWorkload: 30
      }
    ];
  }

  loadSettlements(): void {
    this.projectService.getSettlements().subscribe({
      next: (settlements) => {
        this.settlements = settlements.filter(s => s.projectId === this.projectId);
      },
      error: (error) => {
        console.error('加载结算信息失败:', error);
      }
    });
  }

  loadRequirementChecklist(): void {
    this.projectService.generateRequirementChecklist(this.projectId).subscribe({
      next: (checklist) => {
        this.requirementChecklist = checklist;
      },
      error: (error) => {
        console.error('加载需求清单失败:', error);
      }
    });
  }

  updateFeedbackStatus(feedbackId: string, status: '处理中' | '已解决'): void {
    this.projectService.updateFeedbackStatus(feedbackId, status).subscribe({
      next: () => {
        this.loadCustomerFeedbacks(); // 重新加载反馈
        // 清除倒计时
        if (this.countdownInterval) {
          clearInterval(this.countdownInterval);
          this.feedbackTimeoutCountdown = 0;
        }
      },
      error: (error) => {
        console.error('更新反馈状态失败:', error);
      }
    });
  }

  updateProjectStage(stage: ProjectStage): void {
    if (this.project) {
      this.projectService.updateProjectStage(this.projectId, stage).subscribe({
        next: () => {
          this.currentStage = stage; // 同步更新本地状态
          this.project!.currentStage = stage; // 同步更新project对象的currentStage
          this.loadProjectDetails(); // 重新加载项目详情
          this.cdr.detectChanges(); // 触发变更检测以更新导航栏颜色
        },
        error: (error) => {
          console.error('更新项目阶段失败:', error);
        }
      });
    }
  }

  // 新增：根据给定阶段跳转到下一阶段
  advanceToNextStage(afterStage: ProjectStage): void {
    const idx = this.stageOrder.indexOf(afterStage);
    if (idx >= 0 && idx < this.stageOrder.length - 1) {
      const next = this.stageOrder[idx + 1];
      this.updateProjectStage(next);
      // 更新展开状态，折叠当前、展开下一阶段，提升体验
      if (this.expandedStages[afterStage] !== undefined) this.expandedStages[afterStage] = false as any;
      if (this.expandedStages[next] !== undefined) this.expandedStages[next] = true as any;
      // 更新板块展开状态
      const nextSection = this.getSectionKeyForStage(next);
      this.expandedSection = nextSection;
      
      // 新增：自动展开对应阶段的折叠面板
      if (next === '软装' || next === '渲染') {
        const processType = next === '软装' ? 'softDecor' : 'rendering';
        const targetProcess = this.deliveryProcesses.find(p => p.type === processType);
        if (targetProcess) {
          // 展开对应的流程面板
          targetProcess.isExpanded = true;
          // 展开第一个空间以便用户操作
          if (targetProcess.spaces.length > 0) {
            targetProcess.spaces[0].isExpanded = true;
            // 关闭其他空间
            targetProcess.spaces.slice(1).forEach(space => space.isExpanded = false);
          }
        }
      }
      
      // 触发变更检测以更新导航栏颜色
      this.cdr.detectChanges();
    }
  }
  generateReminderMessage(): void {
    this.projectService.generateReminderMessage('stagnation').subscribe({
      next: (message) => {
        this.reminderMessage = message;
        
        // 3秒后自动清除提醒
        setTimeout(() => {
          this.reminderMessage = '';
        }, 3000);
      },
      error: (error) => {
        console.error('生成提醒消息失败:', error);
      }
    });
  }

  // ============ 新增：标准化阶段映射与紧急程度 ============
  // 计算距离截止日期的天数（向下取整）
  getDaysToDeadline(): number | null {
    if (!this.project?.deadline) return null;
    const now = new Date();
    const deadline = new Date(this.project.deadline);
    const diffMs = deadline.getTime() - now.getTime();
    return Math.floor(diffMs / (1000 * 60 * 60 * 24));
  }

  // 是否延期/临期/提示
  getUrgencyBadge(): 'overdue' | 'due_3' | 'due_7' | null {
    const d = this.getDaysToDeadline();
    if (d === null) return null;
    if (d < 0) return 'overdue';
    if (d <= 3) return 'due_3';
    if (d <= 7) return 'due_7';
    return null;
  }

  // 是否存在不满意或待处理投诉/反馈
  hasPendingComplaint(): boolean {
    return this.feedbacks.some(f => !f.isSatisfied || f.status === '待处理');
  }

  // 将现有细分阶段映射为标准化阶段
  mapToStandardPhase(stage: ProjectStage): '待分配' | '需求方案' | '项目执行' | '收尾验收' | '归档' {
    const mapping: Record<ProjectStage, '待分配' | '需求方案' | '项目执行' | '收尾验收' | '归档'> = {
      '订单分配': '待分配',
      '需求沟通': '需求方案',
      '方案确认': '需求方案',
      '建模': '项目执行',
      '软装': '项目执行',
      '渲染': '项目执行',
      '后期': '项目执行',
      '尾款结算': '收尾验收',
      '客户评价': '收尾验收',
      '投诉处理': '收尾验收'
    };
    return mapping[stage] ?? '待分配';
  }

  getStandardPhaseIndex(): number {
    if (!this.project?.currentStage) return 0;
    const phase = this.mapToStandardPhase(this.project.currentStage);
    return this.standardPhases.indexOf(phase);
  }

  isStandardPhaseCompleted(phase: '待分配' | '需求方案' | '项目执行' | '收尾验收' | '归档'): boolean {
    return this.standardPhases.indexOf(phase) < this.getStandardPhaseIndex();
  }

  isStandardPhaseCurrent(phase: '待分配' | '需求方案' | '项目执行' | '收尾验收' | '归档'): boolean {
    return this.standardPhases.indexOf(phase) === this.getStandardPhaseIndex();
  }

  // ============ 新增：项目报告导出 ============
  exportProjectReport(): void {
    if (!this.project) return;
    const lines: string[] = [];
    const d = this.getDaysToDeadline();
    lines.push(`项目名称: ${this.project.name}`);
    lines.push(`当前阶段(细分): ${this.project.currentStage}`);
    lines.push(`当前阶段(标准化): ${this.mapToStandardPhase(this.project.currentStage)}`);
    if (this.project.deadline) {
      lines.push(`截止日期: ${this.formatDate(this.project.deadline)}`);
      lines.push(`剩余天数: ${d !== null ? d : '-'}天`);
    }
    lines.push(`技能需求: ${(this.project.skillsRequired || []).join('、')}`);
    lines.push('—— 渲染进度 ——');
    lines.push(this.renderProgress ? `状态: ${this.renderProgress.status}, 完成度: ${this.renderProgress.completionRate}%` : '无渲染进度数据');
    lines.push('—— 客户反馈 ——');
    lines.push(this.feedbacks.length ? `${this.feedbacks.length} 条` : '暂无');
    lines.push('—— 设计师变更 ——');
    lines.push(this.designerChanges.length ? `${this.designerChanges.length} 条` : '暂无');
    lines.push('—— 交付文件 ——');
    lines.push(this.projectFiles.length ? this.projectFiles.map(f => `• ${f.name} (${f.type}, ${f.size})`).join('\n') : '暂无');

    const content = lines.join('\n');
    const blob = new Blob([content], { type: 'text/plain;charset=utf-8' });
    const url = URL.createObjectURL(blob);
    const a = document.createElement('a');
    a.href = url;
    a.download = `${this.project.name || '项目'}-阶段报告.txt`;
    a.click();
    URL.revokeObjectURL(url);
  }

  // ============ 新增：通用文件上传（含4K图片校验） ============
  async onGeneralFilesSelected(event: Event): Promise<void> {
    const input = event.target as HTMLInputElement;
    if (!input.files || input.files.length === 0) return;
    const files = Array.from(input.files);
    this.isUploadingFile = true;

    for (const file of files) {
      // 对图片进行4K校验（最大边 >= 4000px）
      if (/\.(jpg|jpeg|png)$/i.test(file.name)) {
        const ok = await this.validateImage4K(file).catch(() => false);
        if (!ok) {
          alert(`图片不符合4K标准（最大边需≥4000像素）：${file.name}`);
          continue;
        }
      }
      // 简化：直接追加到本地列表（实际应上传到服务器）
      const fakeType = (file.name.split('.').pop() || '').toLowerCase();
      const sizeMB = (file.size / (1024 * 1024)).toFixed(1) + 'MB';
      const nowStr = this.formatDate(new Date());
      this.projectFiles.unshift({
        id: `file-${Date.now()}-${Math.random().toString(36).slice(2, 8)}`,
        name: file.name,
        type: fakeType,
        size: sizeMB,
        date: nowStr,
        url: '#'
      });
    }

    this.isUploadingFile = false;
    // 清空选择
    input.value = '';
  }

  validateImage4K(file: File): Promise<boolean> {
    return new Promise((resolve, reject) => {
      const reader = new FileReader();
      reader.onload = () => {
        const img = new Image();
        img.onload = () => {
          const maxSide = Math.max(img.width, img.height);
          resolve(maxSide >= 4000);
        };
        img.onerror = () => reject('image load error');
        img.src = reader.result as string;
      };
      reader.onerror = () => reject('read error');
      reader.readAsDataURL(file);
    });
  }

  // 可选：列表 trackBy，优化渲染
  trackById(_: number, item: { id: string }): string { return item.id; }

  retryLoadRenderProgress(): void {
    this.loadRenderProgress();
  }

  // 检查是否所有模型检查项都已通过


  // 获取技能匹配度警告
  getSkillMismatchWarning(): string | null {
    if (!this.project) return null;
    
    // 模拟技能匹配度检查
    const designerSkills = ['现代风格', '硬装'];
    const requiredSkills = this.project.skillsRequired;
    
    const mismatchedSkills = requiredSkills.filter(skill => !designerSkills.includes(skill));
    
    if (mismatchedSkills.length > 0) {
      return `警告：您不擅长${mismatchedSkills.join('、')}，建议联系组长协调`;
    }
    
    return null;
  }

  // 检查渲染是否超时
  checkRenderTimeout(): void {
    if (!this.renderProgress || !this.project) return;
    
    // 模拟交付前3小时预警
    const deliveryTime = new Date(this.project.deadline);
    const currentTime = new Date();
    const timeDifference = deliveryTime.getTime() - currentTime.getTime();
    const hoursRemaining = Math.floor(timeDifference / (1000 * 60 * 60));
    
    if (hoursRemaining <= 3 && hoursRemaining > 0) {
      // 弹窗预警
      alert('渲染进度预警：交付前3小时，请关注渲染进度');
    }
    
    if (hoursRemaining <= 1 && hoursRemaining > 0) {
      // 更严重的预警
      alert('渲染进度严重预警：交付前1小时，渲染可能无法按时完成！');
    }
  }

  // 为客户反馈添加分类标签
  tagCustomerFeedbacks(): void {
    this.feedbacks.forEach(feedback => {
      // 添加分类标签
      if (feedback.content.includes('色彩') || feedback.problemLocation?.includes('色彩')) {
        (feedback as any).tag = '色彩问题';
      } else if (feedback.content.includes('家具') || feedback.problemLocation?.includes('家具')) {
        (feedback as any).tag = '家具款式问题';
      } else if (feedback.content.includes('光线') || feedback.content.includes('照明')) {
        (feedback as any).tag = '光线问题';
      } else {
        (feedback as any).tag = '其他问题';
      }
    });
  }
  
  // 获取反馈标签的辅助方法
  getFeedbackTag(feedback: CustomerFeedback): string {
    return (feedback as any).tag || '';
  }

  // 检查反馈超时
  checkFeedbackTimeout(): void {
    const pendingFeedbacks = this.feedbacks.filter(f => f.status === '待处理');
    if (pendingFeedbacks.length > 0) {
      // 启动1小时倒计时
      this.feedbackTimeoutCountdown = 3600; // 3600秒 = 1小时
      this.startCountdown();
    }
  }

  // 启动倒计时
  startCountdown(): void {
    this.countdownInterval = setInterval(() => {
      if (this.feedbackTimeoutCountdown > 0) {
        this.feedbackTimeoutCountdown--;
      } else {
        clearInterval(this.countdownInterval);
        // 超时提醒
        alert('客户反馈已超过1小时未响应，请立即处理！');
        this.notifyTeamLeader('feedback-overdue');
      }
    }, 1000);
  }

  // 通知技术组长
  notifyTeamLeader(type: 'render-failed' | 'feedback-overdue' | 'skill-mismatch'): void {
    // 实际应用中应调用消息服务通知组长
    console.log(`通知技术组长：${type} - 项目ID: ${this.projectId}`);
  }

  // 检查技能匹配度并提示
  checkSkillMismatch(): void {
    const warning = this.getSkillMismatchWarning();
    if (warning) {
      // 显示技能不匹配警告
      if (confirm(`${warning}\n是否联系技术组长协调支持？`)) {
        this.notifyTeamLeader('skill-mismatch');
      }
    }
  }

  // 发起设计师变更
  initiateDesignerChange(reason: string): void {
    // 实际应用中应调用API发起变更
    console.log(`发起设计师变更，原因：${reason}`);
    alert('已发起设计师变更申请，请等待新设计师承接');
  }

  // 确认承接变更项目
  acceptDesignerChange(changeId: string): void {
    // 实际应用中应调用API确认承接
    console.log(`确认承接设计师变更：${changeId}`);
    alert('已确认承接项目，系统已记录时间戳和责任人');
  }

  // 格式化倒计时显示
  formatCountdown(seconds: number): string {
    const hours = Math.floor(seconds / 3600);
    const minutes = Math.floor((seconds % 3600) / 60);
    const remainingSeconds = seconds % 60;
    return `${hours.toString().padStart(2, '0')}:${minutes.toString().padStart(2, '0')}:${remainingSeconds.toString().padStart(2, '0')}`;
  }



  // 提交异常反馈
  submitExceptionFeedback(): void {
    if (!this.exceptionDescription.trim() || this.isSubmittingFeedback) {
      alert('请填写异常类型和描述');
      return;
    }

    this.isSubmittingFeedback = true;
    
    // 模拟提交反馈到服务器
    setTimeout(() => {
      const newException: ExceptionHistory = {
        id: `exception-${Date.now()}`,
        type: this.exceptionType,
        description: this.exceptionDescription,
        submitTime: new Date(),
        status: '待处理'
      };

      // 添加到历史记录中
      this.exceptionHistories.unshift(newException);
      
      // 通知客服和技术支持
      this.notifyTechnicalSupport(newException);
      
      // 清空表单
      this.exceptionDescription = '';
      this.clearExceptionScreenshot();
      this.showExceptionForm = false;
      
      // 显示成功消息
      alert('异常反馈已提交，技术支持将尽快处理');
      
      this.isSubmittingFeedback = false;
    }, 1000);
  }

  // 上传异常截图
  uploadExceptionScreenshot(event: Event): void {
    const input = event.target as HTMLInputElement;
    if (input.files && input.files[0]) {
      const file = input.files[0];
      // 在实际应用中，这里应该上传文件到服务器
      // 这里我们使用FileReader来生成一个预览URL
      const reader = new FileReader();
      reader.onload = (e) => {
        this.exceptionScreenshotUrl = e.target?.result as string;
      };
      reader.readAsDataURL(file);
    }
  }

  // 清除异常截图
  clearExceptionScreenshot(): void {
    this.exceptionScreenshotUrl = null;
    const input = document.getElementById('screenshot-upload') as HTMLInputElement;
    if (input) {
      input.value = '';
    }
  }

  // 联系组长
  contactTeamLeader() {
    alert(`已联系${this.project?.assigneeName || '项目组长'}`);
  }

  // 处理渲染超时预警
  handleRenderTimeout() {
    alert('已发送渲染超时预警通知');
  }

  // 通知技术支持
  notifyTechnicalSupport(exception: ExceptionHistory): void {
    // 实际应用中应调用消息服务通知技术支持和客服
    console.log(`通知技术支持和客服：渲染异常 - 项目ID: ${this.projectId}`);
    console.log(`异常类型: ${this.getExceptionTypeText(exception.type)}, 描述: ${exception.description}`);
  }

  // 获取异常类型文本
  getExceptionTypeText(type: string): string {
    const typeMap: Record<string, string> = {
      'failed': '渲染失败',
      'stuck': '渲染卡顿',
      'quality': '渲染质量问题',
      'other': '其他问题'
    };
    return typeMap[type] || type;
  }

  // 格式化日期
  formatDate(date: Date | string): string {
    const d = typeof date === 'string' ? new Date(date) : date;
    const year = d.getFullYear();
    const month = String(d.getMonth() + 1).padStart(2, '0');
    const day = String(d.getDate()).padStart(2, '0');
    const hours = String(d.getHours()).padStart(2, '0');
    const minutes = String(d.getMinutes()).padStart(2, '0');
    return `${year}-${month}-${day} ${hours}:${minutes}`;
  }

  // 将字节格式化为易读尺寸
  private formatFileSize(bytes: number): string {
    if (bytes < 1024) return `${bytes}B`;
    const kb = bytes / 1024;
    if (kb < 1024) return `${kb.toFixed(1)}KB`;
    const mb = kb / 1024;
    if (mb < 1024) return `${mb.toFixed(1)}MB`;
    const gb = mb / 1024;
    return `${gb.toFixed(2)}GB`;
  }

  // 生成缩略图条目（并创建本地预览URL）
  private makeImageItem(file: File): { id: string; name: string; url: string; size: string } {
    const id = `img-${Date.now()}-${Math.random().toString(36).slice(2, 8)}`;
    const url = URL.createObjectURL(file);
    return { id, name: file.name, url, size: this.formatFileSize(file.size) };
  }

  // 释放对象URL
  private revokeUrl(url: string): void {
    try { if (url && url.startsWith('blob:')) URL.revokeObjectURL(url); } catch {}
  }

  // =========== 建模阶段：白模上传 ===========
  onWhiteModelSelected(event: Event): void {
    const input = event.target as HTMLInputElement;
    if (!input.files || input.files.length === 0) return;
    const files = Array.from(input.files).filter(f => /\.(jpg|jpeg|png)$/i.test(f.name));
    const items = files.map(f => this.makeImageItem(f));
    this.whiteModelImages.unshift(...items);
    input.value = '';
  }
  removeWhiteModelImage(id: string): void {
    const target = this.whiteModelImages.find(i => i.id === id);
    if (target) this.revokeUrl(target.url);
    this.whiteModelImages = this.whiteModelImages.filter(i => i.id !== id);
  }

  // 新增：建模阶段 确认上传并自动进入下一阶段（软装）
  confirmWhiteModelUpload(): void {
    // 检查建模阶段的图片数据
    const modelingProcess = this.deliveryProcesses.find(p => p.id === 'modeling');
    if (!modelingProcess) return;
    
    // 检查是否有任何空间上传了图片
    const hasImages = modelingProcess.spaces.some(space => {
      const content = modelingProcess.content[space.id];
      return content && content.images && content.images.length > 0;
    });
    
    if (!hasImages) return;
    this.advanceToNextStage('建模');
  }

  // =========== 软装阶段：小图上传（建议≤1MB，不强制） ===========
  onSoftDecorSmallPicsSelected(event: Event): void {
    const input = event.target as HTMLInputElement;
    if (!input.files || input.files.length === 0) return;
    const files = Array.from(input.files).filter(f => /\.(jpg|jpeg|png)$/i.test(f.name));
    const warnOversize = files.filter(f => f.size > 1024 * 1024);
    if (warnOversize.length > 0) {
      // 仅提示，不阻断
      console.warn('软装小图建议≤1MB，以下文件较大：', warnOversize.map(f => f.name));
    }
    const items = files.map(f => this.makeImageItem(f));
    this.softDecorImages.unshift(...items);
    input.value = '';
  }
  // 拖拽上传相关属性
  isDragOver: boolean = false;

  // 图片预览相关属性
  showImagePreview: boolean = false;
  previewImageData: any = null;

  // 图片预览方法（含渲染大图加锁校验）
  previewImage(img: any): void {
    const isRenderLarge = !!this.renderLargeImages.find(i => i.id === img?.id);
    if (isRenderLarge && img?.locked) {
      alert('该渲染大图已加锁，需完成尾款结算并上传/识别支付凭证后方可预览。');
      return;
    }
    this.previewImageData = img;
    this.showImagePreview = true;
  }

  closeImagePreview(): void {
    this.showImagePreview = false;
    this.previewImageData = null;
  }

  downloadImage(img: any): void {
    const isRenderLarge = !!this.renderLargeImages.find(i => i.id === img?.id);
    if (isRenderLarge && img?.locked) {
      alert('该渲染大图已加锁，需完成尾款结算并上传/识别支付凭证后方可下载。');
      return;
    }
    if (img) {
      const link = document.createElement('a');
      link.href = img.url;
      link.download = img.name;
      link.click();
    }
  }

  removeImageFromPreview(): void {
    if (this.previewImageData) {
      // 首先检查新的 deliveryProcesses 结构
      let imageFound = false;
      
      for (const process of this.deliveryProcesses) {
        for (const space of process.spaces) {
          if (process.content[space.id]?.images) {
            const imageIndex = process.content[space.id].images.findIndex(img => img.id === this.previewImageData.id);
            if (imageIndex > -1) {
              this.removeSpaceImage(process.id, space.id, this.previewImageData.id);
              imageFound = true;
              break;
            }
          }
        }
        if (imageFound) break;
      }
      
      // 如果在新结构中没找到，检查旧的图片数组
      if (!imageFound) {
        if (this.whiteModelImages.find(i => i.id === this.previewImageData.id)) {
          this.removeWhiteModelImage(this.previewImageData.id);
        } else if (this.softDecorImages.find(i => i.id === this.previewImageData.id)) {
          this.removeSoftDecorImage(this.previewImageData.id);
        } else if (this.renderLargeImages.find(i => i.id === this.previewImageData.id)) {
          this.removeRenderLargeImage(this.previewImageData.id);
        } else if (this.postProcessImages.find(i => i.id === this.previewImageData.id)) {
          this.removePostProcessImage(this.previewImageData.id);
        }
      }
      
      this.closeImagePreview();
    }
  }

  // 拖拽事件处理
  onDragOver(event: DragEvent): void {
    event.preventDefault();
    event.stopPropagation();
    this.isDragOver = true;
  }

  onDragLeave(event: DragEvent): void {
    event.preventDefault();
    event.stopPropagation();
    this.isDragOver = false;
  }

  onFileDrop(event: DragEvent, type: 'whiteModel' | 'softDecor' | 'render' | 'postProcess'): void {
    event.preventDefault();
    event.stopPropagation();
    this.isDragOver = false;

    const files = event.dataTransfer?.files;
    if (!files || files.length === 0) return;

    // 创建模拟的input事件
    const mockEvent = {
      target: {
        files: files
      }
    } as any;

    // 根据类型调用相应的处理方法
    switch (type) {
      case 'whiteModel':
        this.onWhiteModelSelected(mockEvent);
        break;
      case 'softDecor':
        this.onSoftDecorSmallPicsSelected(mockEvent);
        break;
      case 'render':
        this.onRenderLargePicsSelected(mockEvent);
        break;
      case 'postProcess':
        this.onPostProcessPicsSelected(mockEvent);
        break;
    }
  }

  // 触发文件输入框
  triggerFileInput(type: 'whiteModel' | 'softDecor' | 'render' | 'postProcess'): void {
    let inputId: string;
    switch (type) {
      case 'whiteModel':
        inputId = 'whiteModelFileInput';
        break;
      case 'softDecor':
        inputId = 'softDecorFileInput';
        break;
      case 'render':
        inputId = 'renderFileInput';
        break;
      case 'postProcess':
        inputId = 'postProcessFileInput';
        break;
    }
    const input = document.querySelector(`#${inputId}`) as HTMLInputElement;
    if (input) {
      input.click();
    }
  }

  removeSoftDecorImage(id: string): void {
    const target = this.softDecorImages.find(i => i.id === id);
    if (target) this.revokeUrl(target.url);
    this.softDecorImages = this.softDecorImages.filter(i => i.id !== id);
  }

  // 新增：后期阶段图片上传处理
  async onPostProcessPicsSelected(event: Event): Promise<void> {
    const input = event.target as HTMLInputElement;
    if (!input.files || input.files.length === 0) return;
    const files = Array.from(input.files).filter(f => /\.(jpg|jpeg|png)$/i.test(f.name));

    for (const f of files) {
      const item = this.makeImageItem(f);
      this.postProcessImages.unshift({ 
        id: item.id, 
        name: item.name, 
        url: item.url, 
        size: this.formatFileSize(f.size) 
      });
    }
    input.value = '';
  }

  removePostProcessImage(id: string): void {
    const target = this.postProcessImages.find(i => i.id === id);
    if (target) this.revokeUrl(target.url);
    this.postProcessImages = this.postProcessImages.filter(i => i.id !== id);
  }

  // 新增：后期阶段 确认上传并自动进入下一阶段（尾款结算）
  confirmPostProcessUpload(): void {
    // 检查后期阶段的图片数据
    const postProcessProcess = this.deliveryProcesses.find(p => p.id === 'post-processing');
    if (!postProcessProcess) return;
    
    // 检查是否有任何空间上传了图片
    const hasImages = postProcessProcess.spaces.some(space => {
      const content = postProcessProcess.content[space.id];
      return content && content.images && content.images.length > 0;
    });
    
    if (!hasImages) return;
    this.advanceToNextStage('后期');
  }

  // 新增：尾款结算阶段确认并自动进入下一阶段（客户评价）
  confirmSettlement(): void {
    if (this.isConfirmingSettlement) return;
    
    this.isConfirmingSettlement = true;
    
    // 模拟API调用延迟
    setTimeout(() => {
      this.isSettlementCompleted = true;
      this.isConfirmingSettlement = false;
      
      // 显示成功提示
      alert('尾款结算已确认完成！');
      
      // 进入下一阶段
      this.advanceToNextStage('尾款结算');
    }, 1500);
  }

  // 新增：投诉处理阶段确认并完成项目（基础版本，详细版本在售后模块中）
  confirmComplaintBasic(): void {
    console.log('确认投诉处理完成');
    // 可以在这里添加更多逻辑，比如标记项目完成等
    // 调用服务更新后端数据
    // this.projectService.confirmComplaintResolution(this.projectId);
    this.advanceToNextStage('投诉处理');
  }

  // 新增：软装阶段 确认上传并自动进入下一阶段（渲染）
  confirmSoftDecorUpload(): void {
    // 检查软装阶段的图片数据
    const softDecorProcess = this.deliveryProcesses.find(p => p.id === 'soft-decoration');
    if (!softDecorProcess) return;
    
    // 检查是否有任何空间上传了图片
    const hasImages = softDecorProcess.spaces.some(space => {
      const content = softDecorProcess.content[space.id];
      return content && content.images && content.images.length > 0;
    });
    
    if (!hasImages) return;
    this.advanceToNextStage('软装');
  }

  // 新增：渲染阶段 确认上传并自动进入下一阶段（后期）
  confirmRenderUpload(): void {
    // 检查渲染阶段的图片数据
    const renderProcess = this.deliveryProcesses.find(p => p.id === 'rendering');
    if (!renderProcess) return;
    
    // 检查是否有任何空间上传了图片
    const hasImages = renderProcess.spaces.some(space => {
      const content = renderProcess.content[space.id];
      return content && content.images && content.images.length > 0;
    });
    
    if (!hasImages) return;
    this.advanceToNextStage('渲染');
  }

  // =========== 渲染阶段：大图上传（弹窗 + 4K校验） ===========
  openRenderUploadModal(): void {
    this.showRenderUploadModal = true;
    this.pendingRenderLargeItems = [];
  }
  
  closeRenderUploadModal(): void {
    // 关闭时释放临时预览URL
    this.pendingRenderLargeItems.forEach(i => this.revokeUrl(i.url));
    this.pendingRenderLargeItems = [];
    this.showRenderUploadModal = false;
  }
  
  async onRenderLargePicsSelected(event: Event): Promise<void> {
    const input = event.target as HTMLInputElement;
    if (!input.files || input.files.length === 0) return;
    const files = Array.from(input.files).filter(f => /\.(jpg|jpeg|png)$/i.test(f.name));

    for (const f of files) {
      const ok = await this.validateImage4K(f).catch(() => false);
      if (!ok) {
        alert(`图片不符合4K标准（最大边需≥4000像素）：${f.name}`);
        continue;
      }
      const item = this.makeImageItem(f);
      // 直接添加到正式列表，不再使用待确认列表
      this.renderLargeImages.unshift({ 
        id: item.id, 
        name: item.name, 
        url: item.url, 
        size: this.formatFileSize(f.size),
        locked: true 
      });
    }
    input.value = '';
  }
  
  removeRenderLargeImage(id: string): void {
    const target = this.renderLargeImages.find(i => i.id === id);
    if (target) this.revokeUrl(target.url);
    this.renderLargeImages = this.renderLargeImages.filter(i => i.id !== id);
  }

  // 根据阶段映射所属板块
  getSectionKeyForStage(stage: ProjectStage): SectionKey {
    switch (stage) {
      case '订单分配':
        return 'order';
      case '需求沟通':
      case '方案确认':
        return 'requirements';
      case '建模':
      case '软装':
      case '渲染':
      case '后期':
        return 'delivery';
      case '尾款结算':
      case '客户评价':
      case '投诉处理':
        return 'aftercare';
      default:
        return 'order';
    }
  }

  // 获取板块状态：completed | 'active' | 'pending'
  getSectionStatus(key: SectionKey): 'completed' | 'active' | 'pending' {
    // 优先使用本地的currentStage，如果没有则使用project.currentStage
    const current = (this.currentStage || this.project?.currentStage) as ProjectStage | undefined;
    
    // 如果没有当前阶段（新创建的项目），默认订单分配板块为active（红色）
    if (!current || current === '订单分配') {
      return key === 'order' ? 'active' : 'pending';
    }

    // 获取当前阶段所属的板块
    const currentSection = this.getSectionKeyForStage(current);
    const sectionOrder = this.sections.map(s => s.key);
    const currentIdx = sectionOrder.indexOf(currentSection);
    const idx = sectionOrder.indexOf(key);
    
    if (idx === -1 || currentIdx === -1) return 'pending';

    // 已完成的板块：当前阶段所在板块之前的所有板块
    if (idx < currentIdx) return 'completed';
    
    // 当前进行中的板块：当前阶段所在的板块
    if (idx === currentIdx) return 'active';
    
    // 未开始的板块：当前阶段所在板块之后的所有板块
    return 'pending';
  }

  // 切换四大板块（单展开）
  toggleSection(key: SectionKey): void {
    this.expandedSection = key;
    // 点击板块按钮时，滚动到该板块的第一个可见阶段卡片
    const sec = this.sections.find(s => s.key === key);
    if (sec) {
      // 设计师仅滚动到可见的三大执行阶段，否则取该板块第一个阶段
      const candidate = this.isDesignerView()
        ? sec.stages.find(st => ['建模', '软装', '渲染'].includes(st)) || sec.stages[0]
        : sec.stages[0];
      this.scrollToStage(candidate);
    }
  }

  // 阶段到锚点的映射
  stageToAnchor(stage: ProjectStage): string {
    const map: Record<ProjectStage, string> = {
      '订单分配': 'order',
      '需求沟通': 'requirements-talk',
      '方案确认': 'proposal-confirm',
      '建模': 'modeling',
      '软装': 'softdecor',
      '渲染': 'render',
      '后期': 'postprocess',
      '尾款结算': 'settlement',
      '客户评价': 'customer-review',
      '投诉处理': 'complaint'
    };
    return `stage-${map[stage] || 'unknown'}`;
  }

  // 平滑滚动到指定阶段卡片
  scrollToStage(stage: ProjectStage): void {
    const anchor = this.stageToAnchor(stage);
    const el = document.getElementById(anchor);
    if (el) {
      el.scrollIntoView({ behavior: 'smooth', block: 'start' });
    }
  }

  // 订单分配阶段：客户信息（迁移自客服端"客户信息"卡片）
  orderCreationMethod: 'miniprogram' | 'manual' = 'miniprogram';
  isSyncing: boolean = false;
  orderTime: string = '';

  // 客户信息实时同步相关变量
  isSyncingCustomerInfo: boolean = false;
  lastSyncTime: Date | null = null;
  syncInterval: any = null;

  customerForm!: FormGroup;
  customerSearchKeyword: string = '';
  customerSearchResults: Array<{ id: string; name: string; phone: string; wechat?: string; avatar?: string; customerType?: string; source?: string; remark?: string }> = [];
  selectedOrderCustomer: { id: string; name: string; phone: string; wechat?: string; avatar?: string; customerType?: string; source?: string; remark?: string } | null = null;

  demandTypes = [
    { value: 'price', label: '价格敏感' },
    { value: 'quality', label: '质量敏感' },
    { value: 'comprehensive', label: '综合要求' }
  ];
  
  followUpStatus = [
    { value: 'quotation', label: '待报价' },
    { value: 'confirm', label: '待确认需求' },
    { value: 'lost', label: '已失联' }
  ];

  // 需求关键信息同步数据
  requirementKeyInfo = {
    colorAtmosphere: {
      description: '',
      mainColor: '',
      colorTemp: '',
      materials: [] as string[]
    },
    spaceStructure: {
      lineRatio: 0,
      blankRatio: 0,
      flowWidth: 0,
      aspectRatio: 0,
      ceilingHeight: 0
    },
    materialWeights: {
      fabricRatio: 0,
      woodRatio: 0,
      metalRatio: 0,
      smoothness: 0,
      glossiness: 0
    },
    presetAtmosphere: {
      name: '',
      rgb: '',
      colorTemp: '',
      materials: [] as string[]
    }
  };

  // 客户信息：搜索/选择/清空/同步/快速填写 逻辑
  searchCustomer(): void {
    if (this.customerSearchKeyword.trim().length >= 2) {
      this.customerSearchResults = [
        { id: '1', name: '张先生', phone: '138****5678', customerType: '老客户', source: '官网咨询', avatar: "data:image/svg+xml,%3Csvg width='64' height='40' xmlns='http://www.w3.org/2000/svg'%3E%3Crect width='100%25' height='100%25' fill='%23E6E6E6'/%3E%3Ctext x='50%25' y='50%25' font-family='Arial' font-size='13.333333333333334' font-weight='bold' text-anchor='middle' fill='%23555555' dy='0.3em'%3EIMG%3C/text%3E%3C/svg%3E" },
        { id: '2', name: '李女士', phone: '139****1234', customerType: 'VIP客户', source: '推荐介绍', avatar: "data:image/svg+xml,%3Csvg width='65' height='40' xmlns='http://www.w3.org/2000/svg'%3E%3Crect width='100%25' height='100%25' fill='%23DCDCDC'/%3E%3Ctext x='50%25' y='50%25' font-family='Arial' font-size='13.333333333333334' font-weight='bold' text-anchor='middle' fill='%23555555' dy='0.3em'%3EIMG%3C/text%3E%3C/svg%3E" }
      ];
    } else {
      this.customerSearchResults = [];
    }
  }

  selectCustomer(customer: { id: string; name: string; phone: string; wechat?: string; avatar?: string; customerType?: string; source?: string; remark?: string }): void {
    this.selectedOrderCustomer = customer;
    this.customerForm.patchValue({
      name: customer.name,
      phone: customer.phone,
      wechat: customer.wechat || '',
      customerType: customer.customerType || '新客户',
      source: customer.source || '',
      remark: customer.remark || ''
    });
    this.customerSearchResults = [];
    this.customerSearchKeyword = '';
  }

  clearSelectedCustomer(): void {
    this.selectedOrderCustomer = null;
    this.customerForm.reset({ customerType: '新客户' });
  }

  quickFillCustomerInfo(keyword: string): void {
    const k = (keyword || '').trim();
    if (!k) return;
    // 模拟：若有搜索结果，选择第一条
    if (this.customerSearchResults.length === 0) this.searchCustomer();
    if (this.customerSearchResults.length > 0) {
      this.selectCustomer(this.customerSearchResults[0]);
    }
  }

  syncMiniprogramCustomerInfo(): void {
    if (this.isSyncing) return;
    this.isSyncing = true;
    setTimeout(() => {
      // 模拟从小程序同步到客户表单
      this.customerForm.patchValue({
        name: '小程序用户',
        phone: '13800001234',
        wechat: 'wx_user_001',
        customerType: '新客户',
        source: '小程序下单'
      });
      this.isSyncing = false;
      
      // 触发客户信息同步显示
      this.syncCustomerInfoDisplay();
    }, 1000);
  }

  // 同步客户信息显示
  syncCustomerInfoDisplay(): void {
    this.isSyncingCustomerInfo = true;
    
    // 模拟同步过程
    setTimeout(() => {
      this.lastSyncTime = new Date();
      this.isSyncingCustomerInfo = false;
      
      // 触发界面更新
      this.cdr.detectChanges();
      
      console.log('客户信息显示已同步:', this.lastSyncTime);
    }, 800);
  }

  // 启动自动同步
  startAutoSync(): void {
    if (this.syncInterval) {
      clearInterval(this.syncInterval);
    }
    
    // 每30秒自动同步一次
    this.syncInterval = setInterval(() => {
      this.syncCustomerInfoDisplay();
    }, 30000);
  }

  // 停止自动同步
  stopAutoSync(): void {
    if (this.syncInterval) {
      clearInterval(this.syncInterval);
      this.syncInterval = null;
    }
  }

  // 格式化时间显示
  formatTime(date: Date): string {
    const now = new Date();
    const diff = now.getTime() - date.getTime();
    const minutes = Math.floor(diff / 60000);
    
    if (minutes < 1) {
      return '刚刚';
    } else if (minutes < 60) {
      return `${minutes}分钟前`;
    } else {
      const hours = Math.floor(minutes / 60);
      return `${hours}小时前`;
    }
  }

  downloadFile(file: ProjectFile): void {
    // 实现文件下载逻辑
    const link = document.createElement('a');
    link.href = file.url;
    link.download = file.name;
    link.click();
  }

  previewFile(file: ProjectFile): void {
    // 预览文件逻辑
    console.log('预览文件:', file.name);
  }

  // 处理参考图更新事件
  onReferenceImagesUpdated(images: any[]): void {
    console.log('参考图已更新:', images);
    // 这里可以实现保存到后端的逻辑
    // 也可以触发项目状态的更新
  }

  // 同步需求关键信息到客户信息卡片
  syncRequirementKeyInfo(requirementData: any): void {
    if (requirementData) {
      // 同步色彩氛围信息
      if (requirementData.colorIndicators) {
        this.requirementKeyInfo.colorAtmosphere = {
          description: requirementData.colorIndicators.colorRange || '',
          mainColor: `rgb(${requirementData.colorIndicators.mainColor?.r || 0}, ${requirementData.colorIndicators.mainColor?.g || 0}, ${requirementData.colorIndicators.mainColor?.b || 0})`,
          colorTemp: `${requirementData.colorIndicators.colorTemperature || 0}K`,
          materials: []
        };
      }

      // 同步空间结构信息
      if (requirementData.spaceIndicators) {
        this.requirementKeyInfo.spaceStructure = {
          lineRatio: requirementData.spaceIndicators.lineRatio || 0,
          blankRatio: requirementData.spaceIndicators.blankRatio || 0,
          flowWidth: requirementData.spaceIndicators.flowWidth || 0,
          aspectRatio: requirementData.spaceIndicators.aspectRatio || 0,
          ceilingHeight: requirementData.spaceIndicators.ceilingHeight || 0
        };
      }

      // 同步材质权重信息
      if (requirementData.materialIndicators) {
        this.requirementKeyInfo.materialWeights = {
          fabricRatio: requirementData.materialIndicators.fabricRatio || 0,
          woodRatio: requirementData.materialIndicators.woodRatio || 0,
          metalRatio: requirementData.materialIndicators.metalRatio || 0,
          smoothness: requirementData.materialIndicators.smoothness || 0,
          glossiness: requirementData.materialIndicators.glossiness || 0
        };
      }

      // 同步预设氛围信息
      if (requirementData.selectedPresetAtmosphere) {
        this.requirementKeyInfo.presetAtmosphere = {
          name: requirementData.selectedPresetAtmosphere.name || '',
          rgb: requirementData.selectedPresetAtmosphere.rgb || '',
          colorTemp: requirementData.selectedPresetAtmosphere.colorTemp || '',
          materials: requirementData.selectedPresetAtmosphere.materials || []
        };
      }

      // 新增：实时更新左侧客户信息显示
      if (this.project) {
        // 更新项目的客户信息
        if (requirementData.colorIndicators && requirementData.colorIndicators.length > 0) {
          this.project.customerInfo = {
            ...this.project.customerInfo,
            colorPreference: requirementData.colorIndicators.map((indicator: any) => indicator.name).join(', ')
          };
        }
        
        // 更新空间结构信息
        if (requirementData.spaceIndicators && requirementData.spaceIndicators.length > 0) {
          this.project.customerInfo = {
            ...this.project.customerInfo,
            spaceRequirements: requirementData.spaceIndicators.map((indicator: any) => `${indicator.name}: ${indicator.value}`).join(', ')
          };
        }
        
        // 更新材质偏好
        if (requirementData.materialIndicators && requirementData.materialIndicators.length > 0) {
          this.project.customerInfo = {
            ...this.project.customerInfo,
            materialPreference: requirementData.materialIndicators.map((indicator: any) => `${indicator.name}: ${indicator.value}%`).join(', ')
          };
        }
        
        // 触发变更检测以更新UI
        this.cdr.detectChanges();
      }

      console.log('需求关键信息已同步:', this.requirementKeyInfo);
    } else {
      // 模拟数据用于演示
      this.requirementKeyInfo = {
        colorAtmosphere: {
          description: '温馨暖调',
          mainColor: 'rgb(255, 230, 180)',
          colorTemp: '2700K',
          materials: ['木质', '布艺']
        },
        spaceStructure: {
          lineRatio: 60,
          blankRatio: 30,
          flowWidth: 0.9,
          aspectRatio: 1.6,
          ceilingHeight: 2.8
        },
        materialWeights: {
          fabricRatio: 50,
          woodRatio: 30,
          metalRatio: 20,
          smoothness: 7,
          glossiness: 4
        },
        presetAtmosphere: {
          name: '现代简约',
          rgb: '200,220,240',
          colorTemp: '5000K',
          materials: ['金属', '玻璃']
        }
      };
    }
  }

  // 新增：处理需求阶段完成事件
  onRequirementsStageCompleted(event: { stage: string; allStagesCompleted: boolean }): void {
    console.log('需求阶段完成事件:', event);
    
    if (event.allStagesCompleted && event.stage === 'requirements-communication') {
      // 自动推进到方案确认阶段
      this.currentStage = '方案确认';
      this.expandedStages['方案确认'] = true;
      this.expandedStages['需求沟通'] = false;
      
      // 更新项目状态
      this.updateProjectStage('方案确认');
      
      console.log('自动推进到方案确认阶段');
    }
  }

  // 新增：确认方案方法
  confirmProposal(): void {
    console.log('确认方案按钮被点击');
    
    // 使用统一的阶段推进方法
    this.advanceToNextStage('方案确认');
    
    console.log('已跳转到建模阶段');
  }

  // 获取同步的关键信息摘要
  getRequirementSummary(): string[] {
    const summary: string[] = [];
    
    if (this.requirementKeyInfo.colorAtmosphere.description) {
      summary.push(`色彩氛围: ${this.requirementKeyInfo.colorAtmosphere.description}`);
    }
    
    if (this.requirementKeyInfo.spaceStructure.aspectRatio > 0) {
      summary.push(`空间比例: ${this.requirementKeyInfo.spaceStructure.aspectRatio.toFixed(1)}`);
    }
    
    if (this.requirementKeyInfo.materialWeights.woodRatio > 0) {
      summary.push(`木质占比: ${this.requirementKeyInfo.materialWeights.woodRatio}%`);
    }
    
    if (this.requirementKeyInfo.presetAtmosphere.name) {
      summary.push(`预设氛围: ${this.requirementKeyInfo.presetAtmosphere.name}`);
    }
    
    return summary;
  }

  // 检查必需阶段是否全部完成（流程进度 > 确认需求 > 需求沟通四个流程）
  areRequiredStagesCompleted(): boolean {
    // 检查项目是否已经进入方案确认阶段或更后的阶段
    if (!this.project) {
      return false;
    }
    
    const stageOrder = [
      '订单分配', '需求沟通', '方案确认', '建模', '软装', 
      '渲染', '尾款结算', '客户评价', '投诉处理'
    ];
    
    const currentStageIndex = stageOrder.indexOf(this.project.currentStage);
    const proposalStageIndex = stageOrder.indexOf('方案确认');
    const requirementStageIndex = stageOrder.indexOf('需求沟通');
    
    // 如果当前阶段是方案确认或之后的阶段，则认为需求阶段已完成
    if (currentStageIndex >= proposalStageIndex) {
      // 确保有基本的需求信息数据，如果没有则初始化模拟数据
      this.ensureRequirementData();
      return true;
    }
    
    // 如果当前阶段是需求沟通，检查需求沟通是否已完成
    if (currentStageIndex === requirementStageIndex) {
      // 检查需求关键信息是否有数据，或者检查需求沟通组件的完成状态
      const hasRequirementData = this.getRequirementSummary().length > 0 && 
             (!!this.requirementKeyInfo.colorAtmosphere.description || 
              this.requirementKeyInfo.spaceStructure.aspectRatio > 0 ||
              this.requirementKeyInfo.materialWeights.woodRatio > 0 ||
              !!this.requirementKeyInfo.presetAtmosphere.name);
      
      // 只有在真正有需求数据时才返回true，不再自动初始化模拟数据
      if (hasRequirementData) {
        return true;
      }
      
      // 如果没有需求数据，返回false，不允许进入下一阶段
      return false;
    }
    
    // 其他情况返回false
    return false;
  }

  // 确保有需求数据用于方案确认显示
  private ensureRequirementData(): void {
    // console.log('=== ensureRequirementData 开始确保需求数据 ===');
    // console.log('当前requirementKeyInfo:', this.requirementKeyInfo);
    
    // 修复条件判断：检查是否需要初始化数据
    const needsInitialization = 
      !this.requirementKeyInfo.colorAtmosphere.description || 
      this.requirementKeyInfo.spaceStructure.aspectRatio === 0 ||
      this.requirementKeyInfo.materialWeights.woodRatio === 0 ||
      !this.requirementKeyInfo.presetAtmosphere.name;
    
    console.log('是否需要初始化数据:', needsInitialization);
    
    if (needsInitialization) {
      console.log('需求关键信息为空，初始化默认数据');
      // 初始化模拟的需求数据
      this.requirementKeyInfo = {
        colorAtmosphere: {
          description: '现代简约风格，以白色和灰色为主调',
          mainColor: '#F5F5F5',
          colorTemp: '冷色调',
          materials: ['木质', '金属', '玻璃']
        },
        spaceStructure: {
          lineRatio: 0.6,
          blankRatio: 0.4,
          flowWidth: 1.2,
          aspectRatio: 1.8,
          ceilingHeight: 2.8
        },
        materialWeights: {
          fabricRatio: 20,
          woodRatio: 45,
          metalRatio: 25,
          smoothness: 0.7,
          glossiness: 0.3
        },
        presetAtmosphere: {
          name: '现代简约',
          rgb: '#F5F5F5',
          colorTemp: '5000K',
          materials: ['木质', '金属']
        }
      };
      // console.log('初始化后的requirementKeyInfo:', this.requirementKeyInfo);
    } else {
      // console.log('需求关键信息已存在，无需初始化');
    }
  }

  // 获取项目状态文本
  getProjectStatusText(): string {
    const current = (this.currentStage || this.project?.currentStage) as ProjectStage | undefined;
    
    if (!current || current === '订单分配') {
      return '待开始';
    }
    
    // 检查是否已完成所有阶段
    const allStages: ProjectStage[] = ['订单分配', '需求沟通', '方案确认', '建模', '软装', '渲染', '尾款结算', '客户评价', '投诉处理'];
    const currentIndex = allStages.indexOf(current);
    
    if (currentIndex === allStages.length - 1) {
      return '已完成';
    }
    
    return '进行中';
  }

  // 获取当前阶段文本
  getCurrentStageText(): string {
    const current = (this.currentStage || this.project?.currentStage) as ProjectStage | undefined;
    
    if (!current || current === '订单分配') {
      return '订单分配阶段';
    }
    
    return `${current}阶段`;
  }

  // 获取整体进度百分比
  getOverallProgress(): number {
    const current = (this.currentStage || this.project?.currentStage) as ProjectStage | undefined;
    
    if (!current) {
      return 0;
    }
    
    // 定义所有阶段及其权重
    const stageWeights: Record<ProjectStage, number> = {
      '订单分配': 5,
      '需求沟通': 15,
      '方案确认': 25,
      '建模': 40,
      '软装': 55,
      '渲染': 70,
      '后期': 80,
      '尾款结算': 90,
      '客户评价': 95,
      '投诉处理': 100
    };
    
    return stageWeights[current] || 0;
  }

  // 获取必需阶段的完成进度百分比
  getRequiredStagesProgress(): number {
    let completedCount = 0;
    const totalCount = 4; // 四个必需流程

    // 检查各个关键信息是否已确认
    if (this.requirementKeyInfo.colorAtmosphere.description) completedCount++;
    if (this.requirementKeyInfo.spaceStructure.aspectRatio > 0) completedCount++;
    if (this.requirementKeyInfo.materialWeights.woodRatio > 0 || 
        this.requirementKeyInfo.materialWeights.fabricRatio > 0 || 
        this.requirementKeyInfo.materialWeights.metalRatio > 0) completedCount++;
    if (this.requirementKeyInfo.presetAtmosphere.name) completedCount++;

    return Math.round((completedCount / totalCount) * 100);
  }

  // 订单金额
  orderAmount: number = 0;
  
  // 报价明细
  quotationDetails: Array<{
    id: string;
    room: string;
    amount: number;
    description?: string;
  }> = [];

  // AI生成报价明细
  generateQuotationDetails(): void {
    // 基于项目信息生成报价明细
    const rooms = ['客餐厅', '主卧', '次卧', '厨房', '卫生间'];
    this.quotationDetails = rooms.map((room, index) => ({
      id: `quote_${index + 1}`,
      room: room,
      amount: Math.floor(Math.random() * 1000) + 300, // 示例金额
      description: `${room}装修设计费用`
    }));
    
    // 更新总订单金额
    this.orderAmount = this.quotationDetails.reduce((total, item) => total + item.amount, 0);
  }

  // 添加报价明细项
  addQuotationItem(): void {
    this.quotationDetails.push({
      id: `quote_${Date.now()}`,
      room: '',
      amount: 0,
      description: ''
    });
  }

  // 删除报价明细项
  removeQuotationItem(id: string): void {
    this.quotationDetails = this.quotationDetails.filter(item => item.id !== id);
    this.updateOrderAmount();
  }

  // 更新订单总金额
  updateOrderAmount(): void {
    this.orderAmount = this.quotationDetails.reduce((total, item) => total + item.amount, 0);
  }

  // 报价组件数据
  quotationData: QuotationData = {
    items: [],
    totalAmount: 0,
    materialCost: 0,
    laborCost: 0,
    designFee: 0,
    managementFee: 0
  };

  // 设计师指派数据
  designerAssignmentData?: DesignerAssignmentData;

  // 设计师日历弹窗状态与数据
  showDesignerCalendar: boolean = false;
  selectedCalendarDate: Date = new Date();
  calendarDesigners: CalendarDesigner[] = [];
  calendarGroups: CalendarProjectGroup[] = [];

  onQuotationDataChange(data: QuotationData): void {
    this.quotationData = { ...data };
    this.orderAmount = data.totalAmount || 0;
  }

  onDesignerAssignmentChange(data: DesignerAssignmentData): void {
    this.designerAssignmentData = { ...data };
  }

  onDesignerClick(designer: AssignmentDesigner): void {
    const mapped = this.mapAssignmentDesignerToCalendar(designer);
    this.calendarDesigners = [mapped];
    this.calendarGroups = [{ id: designer.teamId, name: designer.teamName, leaderId: designer.id, memberIds: [designer.id] }];
    this.selectedCalendarDate = new Date();
    this.showDesignerCalendar = true;
  }

  closeDesignerCalendar(): void {
    this.showDesignerCalendar = false;
  }

  onCalendarDesignerSelected(designer: CalendarDesigner): void {
    this.selectedDesigner = designer;
    this.closeDesignerCalendar();
  }

  onCalendarAssignmentRequested(designer: CalendarDesigner): void {
    this.selectedDesigner = designer;
    this.closeDesignerCalendar();
  }

  private mapAssignmentDesignerToCalendar(d: AssignmentDesigner): CalendarDesigner {
    return {
      id: d.id,
      name: d.name,
      avatar: d.avatar,
      groupId: d.teamId,
      groupName: d.teamName,
      isLeader: !!d.isTeamLeader,
      status: d.status === 'idle' ? 'available' : 'busy',
      currentProjects: Math.max(0, d.recentOrders || 0),
      lastOrderDate: d.lastOrderDate,
      idleDays: Math.max(0, d.idleDays || 0),
      completedThisMonth: Math.max(0, d.recentOrders || 0),
      averageCycle: 15,
      upcomingEvents: (d.reviewDates || []).map((dateStr, idx) => ({
        id: `${d.id}-review-${idx}`,
        date: new Date(dateStr),
        title: '对图评审',
        type: 'review',
        projectId: undefined,
        duration: 2
      })),
      workload: Math.max(0, d.workload || 0),
      nextAvailableDate: new Date()
    };
  }

  // 处理咨询订单表单提交
  // 存储订单分配时的客户信息和需求信息

  onConsultationOrderSubmit(formData: any): void {
    console.log('咨询订单表单提交:', formData);
    
    // 保存订单分配数据
    this.orderCreationData = formData;
    
    // 更新projectData以便传递给子组件（集成报价与指派信息）
    this.projectData = {
      customerInfo: formData.customerInfo,
      requirementInfo: formData.requirementInfo,
      preferenceTags: formData.preferenceTags,
      quotation: this.quotationData ? { ...this.quotationData } : undefined,
      assignment: this.designerAssignmentData ? { ...this.designerAssignmentData } : undefined,
      orderAmount: this.quotationData?.totalAmount ?? this.orderAmount ?? 0
    };
    
    // 实时更新左侧客户信息显示
    this.updateCustomerInfoDisplay(formData);
    
    // 根据角色上下文处理数据同步
    if (formData.roleContext === 'customer-service') {
      // 客服端创建的订单需要同步到设计师端
      this.syncOrderToDesignerView(formData);
    }

    // 根据报价数据更新订单金额
    this.orderAmount = this.quotationData?.totalAmount ?? this.orderAmount ?? 0;
    this.updateOrderAmount();
    
    // 触发变更检测以更新UI
    this.cdr.detectChanges();
  }

  // 新增：更新客户信息显示 - 优化后只更新实际存在的字段
  private updateCustomerInfoDisplay(formData: any): void {
    if (formData.customerInfo) {
      // 更新项目对象中的客户信息 - 只更新实际存在的字段
      if (this.project) {
        // 由于已移除客户姓名和手机号字段，只更新微信和客户类型
        if (formData.customerInfo.wechat) {
          this.project.customerWechat = formData.customerInfo.wechat;
        }
        if (formData.customerInfo.customerType) {
          this.project.customerType = formData.customerInfo.customerType;
        }
        if (formData.customerInfo.source) {
          this.project.customerSource = formData.customerInfo.source;
        }
        if (formData.customerInfo.remark) {
          this.project.customerRemark = formData.customerInfo.remark;
        }
      }
      
      // 更新客户标签
      if (formData.preferenceTags) {
        this.project = {
          ...this.project,
          customerTags: formData.preferenceTags
        } as any;
      }
      
      // 更新需求信息 - 只更新实际存在的字段
      if (formData.requirementInfo) {
        this.project = {
          ...this.project,
          // 移除已删除的字段：decorationType, firstDraftDate, style, budget, area, houseType
          downPayment: formData.requirementInfo.downPayment,
          smallImageTime: formData.requirementInfo.smallImageTime,
          spaceRequirements: formData.requirementInfo.spaceRequirements,
          designAngles: formData.requirementInfo.designAngles,
          specialAreaHandling: formData.requirementInfo.specialAreaHandling,
          materialRequirements: formData.requirementInfo.materialRequirements,
          lightingRequirements: formData.requirementInfo.lightingRequirements
        } as any;
      }
      
      console.log('客户信息已实时更新:', this.project);
    }
  }

  // 新增：同步订单数据到设计师视图
  private syncOrderToDesignerView(formData: any): void {
    // 创建项目数据
    const projectData = {
      customerId: formData.customerInfo.id || 'customer-' + Date.now(),
      customerName: formData.customerInfo.name,
      requirement: formData.requirementInfo,
      referenceCases: [],
      tags: {
        demandType: formData.customerInfo.demandType,
        preferenceTags: formData.preferenceTags,
        followUpStatus: formData.customerInfo.followUpStatus
      },
      // 新增：报价与指派信息（可选）
      quotation: this.quotationData ? { ...this.quotationData } : undefined,
      assignment: this.designerAssignmentData ? { ...this.designerAssignmentData } : undefined,
      orderAmount: this.quotationData?.totalAmount ?? this.orderAmount ?? 0
    };

    // 调用项目服务创建项目
    this.projectService.createProject(projectData).subscribe(
      result => {
        if (result.success) {
          console.log('订单数据已同步到设计师端，项目ID:', result.projectId);
          // 可以在这里添加成功提示或其他处理逻辑
        }
      },
      error => {
        console.error('同步订单数据到设计师端失败:', error);
      }
    );
  }

  // 确认团队分配
  confirmTeamAssignment(designer: any): void {
    if (designer) {
      this.selectedDesigner = designer;
      console.log('团队分配确认:', designer);
      
      // 这里可以添加实际的团队分配逻辑
      // 例如调用服务来分配设计师到项目
      
      // 进入下一个阶段：需求沟通
      this.updateProjectStage('需求沟通');
      this.expandedStages['需求沟通'] = true;
      this.expandedStages['订单分配'] = false;
      
      // 显示成功消息
      alert('团队分配成功！已进入需求沟通阶段');
      
      console.log('团队分配完成，已跳转到需求沟通阶段');
    }
  }

  // 项目创建完成事件处理
  onProjectCreated(projectData: any): void {
    console.log('项目创建完成:', projectData);
    this.projectData = projectData;

    // 团队分配已在子组件中完成并触发该事件：推进到需求沟通阶段
    this.updateProjectStage('需求沟通');
    
    // 更新项目对象的当前阶段，确保四大板块状态正确显示
    if (this.project) {
      this.project.currentStage = '需求沟通';
    }
    
    // 展开需求沟通阶段，收起订单分配阶段
    this.expandedStages['需求沟通'] = true;
    this.expandedStages['订单分配'] = false;
    
    // 自动展开确认需求板块
    this.expandedSection = 'requirements';

    // 强制触发变更检测，确保UI更新
    this.cdr.detectChanges();

    // 延迟滚动到需求沟通阶段，确保DOM更新完成
    setTimeout(() => {
      this.scrollToStage('需求沟通');
      // 再次触发变更检测，确保所有状态都已正确更新
      this.cdr.detectChanges();
    }, 100);

    console.log('项目创建成功，已推进到需求沟通阶段，四大板块状态已更新');
  }

  // 新增：处理实时需求数据更新
  onRequirementDataUpdated(data: any): void {
    console.log('收到需求数据更新:', data);
    
    // 同步关键信息
    this.syncRequirementKeyInfo(data);
  }

  // 新增：接收需求映射数据更新
  onMappingDataUpdated(mappingData: any): void {
    console.log('🔄 收到需求映射数据更新:', mappingData);
    
    this.mappingUploadedFiles = mappingData.uploadedFiles || [];
    this.mappingAnalysisResult = mappingData.analysisResult;
    this.mappingRequirementMapping = mappingData.requirementMapping;
    this.mappingTestSteps = mappingData.testSteps || [];
    this.mappingIsAnalyzing = mappingData.isAnalyzing || false;
    this.mappingIsGeneratingMapping = mappingData.isGeneratingMapping || false;
    
    this.cdr.detectChanges(); // 触发界面更新
  }

  // 继续原有的onRequirementDataUpdated方法内容
  private updateProjectInfoFromRequirementData(data: any): void {
    // 更新客户信息显示
    if (data && this.project) {
      // 更新项目的客户信息
      if (data.colorIndicators && data.colorIndicators.length > 0) {
        this.project.customerInfo = {
          ...this.project.customerInfo,
          colorPreference: data.colorIndicators.map((indicator: any) => indicator.name).join(', ')
        };
      }
      
      // 更新空间结构信息
      if (data.spaceIndicators && data.spaceIndicators.length > 0) {
        this.project.customerInfo = {
          ...this.project.customerInfo,
          spaceRequirements: data.spaceIndicators.map((indicator: any) => `${indicator.name}: ${indicator.value}`).join(', ')
        };
      }
      
      // 更新材质偏好
      if (data.materialIndicators && data.materialIndicators.length > 0) {
        this.project.customerInfo = {
          ...this.project.customerInfo,
          materialPreference: data.materialIndicators.map((indicator: any) => `${indicator.name}: ${indicator.value}%`).join(', ')
        };
      }
      
      // 更新需求项目
      if (data.requirementItems && data.requirementItems.length > 0) {
        this.project.requirements = data.requirementItems.map((item: any) => ({
          id: item.id,
          description: item.description,
          status: item.status,
          priority: item.priority || 'medium'
        }));
      }
      
      // 接收色彩分析结果并存储用于右侧展示
      if (data.colorAnalysisResult) {
        console.log('接收到色彩分析结果:', data.colorAnalysisResult);
        this.colorAnalysisResult = data.colorAnalysisResult as ColorAnalysisResult;
        console.log('设置colorAnalysisResult后:', this.colorAnalysisResult);
        
        // 计算主色：按占比最高的颜色
        const colors = this.colorAnalysisResult?.colors || [];
        if (colors.length > 0) {
          const dominant = colors.reduce((max, cur) => cur.percentage > max.percentage ? cur : max, colors[0]);
          this.dominantColorHex = dominant.hex;
          console.log('计算出的主色:', this.dominantColorHex);
        } else {
          this.dominantColorHex = null;
          console.log('没有颜色数据，主色设为null');
        }
      } else {
        console.log('没有接收到色彩分析结果');
      }

      // 新增：处理详细的分析数据
      if (data.detailedAnalysis) {
        console.log('接收到详细分析数据:', data.detailedAnalysis);
        
        // 存储各类分析结果
        this.enhancedColorAnalysis = data.detailedAnalysis.enhancedColorAnalysis;
        this.formAnalysis = data.detailedAnalysis.formAnalysis;
        this.textureAnalysis = data.detailedAnalysis.textureAnalysis;
        this.patternAnalysis = data.detailedAnalysis.patternAnalysis;
        this.lightingAnalysis = data.detailedAnalysis.lightingAnalysis;
        
        console.log('详细分析数据已存储:', {
          enhancedColorAnalysis: this.enhancedColorAnalysis,
          formAnalysis: this.formAnalysis,
          textureAnalysis: this.textureAnalysis,
          patternAnalysis: this.patternAnalysis,
          lightingAnalysis: this.lightingAnalysis
        });
      }

      // 新增：处理材料分析数据
      if (data.materialAnalysisData && data.materialAnalysisData.length > 0) {
        console.log('接收到材料分析数据:', data.materialAnalysisData);
        this.materialAnalysisData = data.materialAnalysisData;
      }

      // 新增：根据上传来源拆分材料文件用于左右区展示
      const materials = Array.isArray(data?.materials) ? data.materials : [];
      this.referenceImages = materials.filter((m: any) => m?.type === 'image');
      this.cadFiles = materials.filter((m: any) => m?.type === 'cad');

      // 触发变更检测以更新UI
      this.cdr.detectChanges();
      
      console.log('客户信息已实时更新，当前colorAnalysisResult状态:', !!this.colorAnalysisResult);
    }
  }

  // 预览右侧色彩分析参考图
  previewColorRefImage(): void {
    const url = this.colorAnalysisResult?.originalImage;
    if (url) {
      window.open(url, '_blank');
    }
  }

  // 新增：点击预览参考图片与CAD文件
  previewImageFile(url?: string): void {
    if (!url) return;
    window.open(url, '_blank');
  }

  previewCadFile(url?: string): void {
    if (!url) return;
    window.open(url, '_blank');
  }


  // 切换客户信息卡片展开状态
  toggleCustomerInfo(): void {
    this.isCustomerInfoExpanded = !this.isCustomerInfoExpanded;
  }

  // 新增：重置方案分析状态的方法
  resetProposalAnalysis(): void {
    this.proposalAnalysis = null;
    this.isAnalyzing = false;
    this.analysisProgress = 0;
    console.log('方案分析状态已重置');
  }

  // 新增：模拟素材解析方法
  startMaterialAnalysis(): void {
    this.isAnalyzing = true;
    this.analysisProgress = 0;
    const progressInterval = setInterval(() => {
      this.analysisProgress += Math.random() * 15;
      if (this.analysisProgress >= 100) {
        this.analysisProgress = 100;
        clearInterval(progressInterval);
        this.completeMaterialAnalysis();
      }
    }, 500);
  }

  // 完成素材解析，生成方案数据
  private completeMaterialAnalysis(): void {
    this.isAnalyzing = false;
    
    // 生成模拟的方案分析数据
    this.proposalAnalysis = {
      id: 'proposal-' + Date.now(),
      name: '现代简约风格方案',
      version: 'v1.0',
      createdAt: new Date(),
      status: 'completed',
      materials: [
        {
          category: '地面材料',
          specifications: {
            type: '复合木地板',
            grade: 'E0级',
            thickness: '12mm',
            finish: '哑光面',
            durability: '家用33级'
          },
          usage: {
            area: '客厅、卧室',
            percentage: 65,
            priority: 'primary'
          },
          properties: {
            texture: '木纹理',
            color: '浅橡木色',
            maintenance: '日常清洁'
          }
        },
        {
          category: '墙面材料',
          specifications: {
            type: '乳胶漆',
            grade: '净味抗甲醛',
            finish: '丝光面',
            durability: '15年'
          },
          usage: {
            area: '全屋墙面',
            percentage: 80,
            priority: 'primary'
          },
          properties: {
            texture: '平滑',
            color: '暖白色',
            maintenance: '可擦洗'
          }
        },
        {
          category: '软装面料',
          specifications: {
            type: '亚麻混纺',
            grade: 'A级',
            finish: '防污处理',
            durability: '5-8年'
          },
          usage: {
            area: '沙发、窗帘',
            percentage: 25,
            priority: 'secondary'
          },
          properties: {
            texture: '自然纹理',
            color: '米灰色系',
            maintenance: '干洗'
          }
        }
      ],
      designStyle: {
        primaryStyle: '现代简约',
        styleElements: [
          {
            element: '线条设计',
            description: '简洁流畅的直线条，避免繁复装饰',
            influence: 85
          },
          {
            element: '色彩搭配',
            description: '以中性色为主，局部点缀暖色',
            influence: 75
          },
          {
            element: '材质选择',
            description: '天然材质与现代工艺结合',
            influence: 70
          }
        ],
        characteristics: [
          {
            feature: '空间感',
            value: '开放通透',
            importance: 'high'
          },
          {
            feature: '功能性',
            value: '实用至上',
            importance: 'high'
          },
          {
            feature: '装饰性',
            value: '简约精致',
            importance: 'medium'
          }
        ],
        compatibility: {
          withMaterials: ['木材', '金属', '玻璃', '石材'],
          withColors: ['白色', '灰色', '米色', '原木色'],
          score: 92
        }
      },
      colorScheme: {
        palette: [
          {
            color: '暖白色',
            hex: '#F8F6F0',
            rgb: '248, 246, 240',
            percentage: 45,
            role: 'dominant'
          },
          {
            color: '浅灰色',
            hex: '#E5E5E5',
            rgb: '229, 229, 229',
            percentage: 30,
            role: 'secondary'
          },
          {
            color: '原木色',
            hex: '#D4A574',
            rgb: '212, 165, 116',
            percentage: 20,
            role: 'accent'
          },
          {
            color: '深灰色',
            hex: '#4A4A4A',
            rgb: '74, 74, 74',
            percentage: 5,
            role: 'neutral'
          }
        ],
        harmony: {
          type: '类似色调和',
          temperature: 'warm',
          contrast: 65
        },
        psychology: {
          mood: '宁静舒适',
          atmosphere: '温馨自然',
          suitability: ['居住', '办公', '休闲']
        }
      },
      spaceLayout: {
        dimensions: {
          length: 12.5,
          width: 8.2,
          height: 2.8,
          area: 102.5,
          volume: 287
        },
        functionalZones: [
          {
            zone: '客厅区域',
            area: 35.2,
            percentage: 34.3,
            requirements: ['会客', '娱乐', '休息'],
            furniture: ['沙发', '茶几', '电视柜', '边几']
          },
          {
            zone: '餐厅区域',
            area: 18.5,
            percentage: 18.0,
            requirements: ['用餐', '储物'],
            furniture: ['餐桌', '餐椅', '餐边柜']
          },
          {
            zone: '厨房区域',
            area: 12.8,
            percentage: 12.5,
            requirements: ['烹饪', '储存', '清洁'],
            furniture: ['橱柜', '岛台', '吧台椅']
          },
          {
            zone: '主卧区域',
            area: 25.6,
            percentage: 25.0,
            requirements: ['睡眠', '储衣', '梳妆'],
            furniture: ['床', '衣柜', '梳妆台', '床头柜']
          },
          {
            zone: '次卧区域',
            area: 10.4,
            percentage: 10.2,
            requirements: ['睡眠', '学习'],
            furniture: ['床', '书桌', '衣柜']
          }
        ],
        circulation: {
          mainPaths: ['入户-客厅', '客厅-餐厅', '餐厅-厨房', '客厅-卧室'],
          pathWidth: 1.2,
          efficiency: 88
        },
        lighting: {
          natural: {
            direction: ['南向', '东向'],
            intensity: '充足',
            duration: '8-10小时'
          },
          artificial: {
            zones: ['主照明', '局部照明', '装饰照明'],
            requirements: ['无主灯设计', '分层控制', '调光调色']
          }
        }
      },
      budget: {
        total: 285000,
        breakdown: [
          {
            category: '基础装修',
            amount: 142500,
            percentage: 50
          },
          {
            category: '主材采购',
            amount: 85500,
            percentage: 30
          },
          {
            category: '软装配饰',
            amount: 42750,
            percentage: 15
          },
          {
            category: '设计费用',
            amount: 14250,
            percentage: 5
          }
        ]
      },
      timeline: [
        {
          phase: '设计深化',
          duration: 7,
          dependencies: ['需求确认']
        },
        {
          phase: '材料采购',
          duration: 5,
          dependencies: ['设计深化']
        },
        {
          phase: '基础施工',
          duration: 30,
          dependencies: ['材料采购']
        },
        {
          phase: '软装进场',
          duration: 7,
          dependencies: ['基础施工']
        },
        {
          phase: '验收交付',
          duration: 3,
          dependencies: ['软装进场']
        }
      ],
      feasibility: {
        technical: 95,
        budget: 88,
        timeline: 92,
        overall: 92
      }
    };
  }

  // 获取材质分类统计
  getMaterialCategories(): { category: string; count: number; percentage: number }[] {
    if (!this.proposalAnalysis) return [];
    
    const categories = this.proposalAnalysis.materials.reduce((acc, material) => {
      acc[material.category] = (acc[material.category] || 0) + 1;
      return acc;
    }, {} as Record<string, number>);
    
    const total = Object.values(categories).reduce((sum, count) => sum + count, 0);
    
    return Object.entries(categories).map(([category, count]) => ({
      category,
      count,
      percentage: Math.round((count / total) * 100)
    }));
  }

  // 获取设计风格特征摘要
  getStyleSummary(): string {
    if (!this.proposalAnalysis) return '';
    
    const style = this.proposalAnalysis.designStyle;
    const topElements = style.styleElements
      .sort((a, b) => b.influence - a.influence)
      .slice(0, 2)
      .map(el => el.element)
      .join('、');
    
    return `${style.primaryStyle}风格，主要体现在${topElements}等方面`;
  }

  // 获取色彩方案摘要
  getColorSummary(): string {
    if (!this.proposalAnalysis) return '';
    
    const scheme = this.proposalAnalysis.colorScheme;
    const dominantColor = scheme.palette.find(p => p.role === 'dominant')?.color || '';
    const accentColor = scheme.palette.find(p => p.role === 'accent')?.color || '';
    
    return `以${dominantColor}为主调，${accentColor}作点缀，营造${scheme.psychology.mood}的氛围`;
  }

  // 获取空间效率评分
  getSpaceEfficiency(): number {
    if (!this.proposalAnalysis) return 0;
    return this.proposalAnalysis.spaceLayout.circulation.efficiency;
  }

  private handlePaymentProofUpload(file: File): void {
    // 显示上传进度
    const uploadingMessage = `正在上传支付凭证：${file.name}...`;
    console.log(uploadingMessage);
    
    // 使用支付凭证识别服务处理上传
    const settlementId = this.project?.id || 'default_settlement';
    
    this.paymentVoucherService.processPaymentVoucherUpload(file, settlementId).subscribe({
      next: (result) => {
        if (result.success && result.recognitionResult) {
          const recognition = result.recognitionResult;
          
          // 更新识别计数
          this.voucherRecognitionCount++;
          
          // 显示识别结果
          const successMessage = `
            支付凭证识别成功！
            支付方式：${recognition.paymentMethod}
            支付金额：¥${recognition.amount}
            交易号：${recognition.transactionNumber}
            置信度：${(recognition.confidence * 100).toFixed(1)}%
          `;
          
          alert(successMessage);
          console.log('支付凭证识别完成', recognition);
          
          // 自动标记验证通过并解锁渲染大图
          this.isPaymentVerified = true;
          this.renderLargeImages = this.renderLargeImages.map(img => ({ ...img, locked: false }));
          
          // 触发自动通知流程
          this.triggerPaymentCompletedNotification(recognition);
          
        } else {
          const errorMessage = `支付凭证识别失败：${result.error || '未知错误'}`;
          alert(errorMessage);
          console.error('支付凭证识别失败', result.error);
        }
      },
      error: (error) => {
        const errorMessage = `支付凭证处理出错：${error.message || '网络错误'}`;
        alert(errorMessage);
        console.error('支付凭证处理出错', error);
      }
    });
  }

  /**
   * 触发支付完成通知流程
   */
  private triggerPaymentCompletedNotification(recognition: any): void {
    console.log('触发支付完成自动通知流程...');
    
    // 模拟调用通知服务发送多渠道通知
    this.sendMultiChannelNotifications(recognition);
    
    // 模拟发送通知
    setTimeout(() => {
      const notificationMessage = `
        🎉 尾款已到账，大图已解锁！
        
        支付信息：
        • 支付方式：${recognition.paymentMethod}
        • 支付金额：¥${recognition.amount}
        • 处理时间：${new Date().toLocaleString()}
        
        📱 系统已自动发送通知至：
        • 短信通知：138****8888
        • 微信通知：已推送至微信
        • 邮件通知：customer@example.com
        
        🖼️ 高清渲染图下载链接已发送
        您现在可以下载4K高清渲染图了！
      `;
      
      alert(notificationMessage);
      console.log('自动通知发送完成');
    }, 1000);
  }

  /**
   * 发送多渠道通知
   */
  private sendMultiChannelNotifications(recognition: any): void {
    console.log('开始发送多渠道通知...');
    
    // 更新通知发送计数
    this.notificationsSent++;
    
    // 模拟发送短信通知
    console.log('📱 发送短信通知: 尾款已到账，大图已解锁');
    
    // 模拟发送微信通知
    console.log('💬 发送微信通知: 支付成功，高清图片已准备就绪');
    
    // 模拟发送邮件通知
    console.log('📧 发送邮件通知: 包含下载链接的详细通知');
    
    // 模拟发送应用内通知
    console.log('🔔 发送应用内通知: 实时推送支付状态更新');
    
    // 模拟通知发送结果
    setTimeout(() => {
      console.log('✅ 所有渠道通知发送完成');
      console.log(`通知发送统计: 短信✅ 微信✅ 邮件✅ 应用内✅ (总计: ${this.notificationsSent} 次)`);
    }, 500);
  }

  // 获取当前设计师名称
  getCurrentDesignerName(): string {
    // 这里应该从用户服务或认证信息中获取当前用户名称
    // 暂时返回一个默认值
    return '张设计师';
  }

  // ==================== 售后相关变量 ====================

  // 售后标签页控制
  activeAftercareTab: string = 'services'; // 当前激活的售后标签页
  
  // 售后状态管理
  afterSalesStage: string = '未开始'; // 售后阶段：未开始、进行中、已完成
  afterSalesStatus: 'pending' | 'in_progress' | 'completed' | 'cancelled' = 'pending'; // 售后状态
  afterSalesProgress: number = 0; // 售后进度百分比
  
  // 售后服务数据
  afterSalesServices: Array<{
    id: string;
    type: string; // 服务类型：维修、保养、咨询、投诉处理
    description: string;
    assignedTo: string; // 指派给的人员
    scheduledDate?: Date; // 计划服务日期
    completedDate?: Date; // 完成日期
    status: 'pending' | 'scheduled' | 'in_progress' | 'completed' | 'cancelled';
    priority: 'low' | 'medium' | 'high';
  }> = [];

  // 售后评价和反馈
  afterSalesRating: number = 0; // 售后评分（0-5）
  afterSalesFeedback: string = ''; // 售后反馈内容
  afterSalesFeedbackDate?: Date; // 反馈日期
  
  // 售后时间跟踪
  afterSalesResponseTime?: Date; // 首次响应时间
  afterSalesStartTime?: Date; // 售后开始时间
  afterSalesCompletionTime?: Date; // 售后完成时间
  afterSalesTotalDuration: number = 0; // 总耗时（小时）

  // 售后联系人信息
  afterSalesContact: {
    name: string;
    phone: string;
    wechat?: string;
    email?: string;
  } = {
    name: '',
    phone: ''
  };

  // 售后问题记录
  afterSalesIssues: Array<{
    id: string;
    title: string;
    description: string;
    severity: 'low' | 'medium' | 'high' | 'critical';
    reportedDate: Date;
    resolvedDate?: Date;
    status: 'reported' | 'investigating' | 'resolved' | 'closed';
  }> = [];

  // 售后文件记录
  afterSalesDocuments: Array<{
    id: string;
    name: string;
    type: string; // 文件类型：合同、报告、照片、视频
    uploadDate: Date;
    url: string;
  }> = [];

  // 售后费用记录
  afterSalesCosts: Array<{
    id: string;
    description: string;
    amount: number;
    category: 'material' | 'labor' | 'transportation' | 'other';
    date: Date;
    status: 'pending' | 'approved' | 'paid' | 'rejected';
  }> = [];

  // 售后沟通记录
  afterSalesCommunications: Array<{
    id: string;
    type: 'phone' | 'wechat' | 'email' | 'visit';
    date: Date;
    summary: string;
    participants: string[];
  }> = [];

  // 新增：项目复盘相关属性
  projectReview: ProjectReview | null = null;
  isGeneratingReview: boolean = false;
  
  // 项目复盘 Tab 切换
  activeReviewTab: 'sop' | 'experience' | 'suggestions' = 'sop';
  
  // SOP执行数据
  sopMetrics: any = {
    communicationCount: 6,
    avgCommunication: 5,
    revisionCount: 3,
    avgRevision: 2,
    deliveryCycle: 18,
    standardCycle: 15,
    customerSatisfaction: 4.5
  };
  
  sopStagesData: any[] = [
    { name: '订单分配', plannedDuration: 1, actualDuration: 1, score: 95, status: 'completed', statusText: '已完成', isDelayed: false, issues: [] },
    { name: '需求沟通', plannedDuration: 3, actualDuration: 4, score: 75, status: 'completed', statusText: '已完成', isDelayed: true, issues: ['沟通次数超标'] },
    { name: '方案确认', plannedDuration: 2, actualDuration: 2, score: 90, status: 'completed', statusText: '已完成', isDelayed: false, issues: [] },
    { name: '建模', plannedDuration: 4, actualDuration: 5, score: 80, status: 'completed', statusText: '已完成', isDelayed: true, issues: ['细节调整耗时'] },
    { name: '软装', plannedDuration: 2, actualDuration: 2, score: 92, status: 'completed', statusText: '已完成', isDelayed: false, issues: [] },
    { name: '渲染', plannedDuration: 3, actualDuration: 4, score: 85, status: 'ongoing', statusText: '进行中', isDelayed: false, issues: [] }
  ];
  
  // 经验复盘数据
  experienceData: any = {
    customerNeeds: [
      { text: '希望客厅采用现代简约风格，注重收纳功能', timestamp: '2024-01-15 10:30', source: '初次沟通' },
      { text: '卧室需要温馨氛围，色调以暖色为主', timestamp: '2024-01-16 14:20', source: '需求确认' },
      { text: '厨房要求实用性强，采用白色橱柜', timestamp: '2024-01-17 09:15', source: '细节讨论' }
    ],
    customerConcerns: [
      { text: '担心渲染图与实际效果有差异', timestamp: '2024-01-18 16:40', resolved: true },
      { text: '预算控制在合理范围内', timestamp: '2024-01-19 11:25', resolved: true }
    ],
    complaintPoints: [
      { text: '首版方案色彩搭配不符合预期', timestamp: '2024-01-20 15:10', severity: 'medium', severityText: '中等', resolution: '已调整为客户偏好的配色方案' }
    ],
    projectHighlights: [
      { text: '设计师对空间的功能分区把握精准', category: '设计亮点', praised: true },
      { text: '材质选择符合客户品味且性价比高', category: '材质选择', praised: true },
      { text: '渲染效果图质量优秀，客户非常满意', category: '技术表现', praised: true }
    ],
    communications: [
      { timestamp: '2024-01-15 10:30', participant: '客户', type: 'requirement', typeText: '需求提出', message: '希望整体风格简约现代，注重实用性...', attachments: [] },
      { timestamp: '2024-01-16 09:00', participant: '设计师', type: 'response', typeText: '设计反馈', message: '根据您的需求，我们建议采用...', attachments: ['方案草图.jpg'] },
      { timestamp: '2024-01-20 14:30', participant: '客户', type: 'concern', typeText: '疑虑表达', message: '对配色方案有些疑虑...', attachments: [] }
    ]
  };
  
  // 优化建议数据
  optimizationSuggestions: any[] = [
    {
      priority: 'high',
      priorityText: '高优先级',
      category: '需求沟通',
      expectedImprovement: '减少30%改图次数',
      problem: '该项目因需求理解不够深入导致改图3次，超出平均水平',
      dataPoints: [
        { label: '实际改图次数', value: '3次', isWarning: true },
        { label: '平均改图次数', value: '2次', isWarning: false },
        { label: '超出比例', value: '+50%', isWarning: true }
      ],
      solution: '建议在需求沟通阶段增加确认环节，通过详细的需求确认清单和参考案例，确保设计师完全理解客户需求',
      actionPlan: [
        '制定标准化的需求确认清单，覆盖风格、色彩、材质、功能等核心要素',
        '在方案设计前与客户进行一次需求复核会议',
        '准备3-5个同类型案例供客户参考，明确设计方向',
        '使用可视化工具（如情绪板）帮助客户表达偏好'
      ],
      references: ['项目A-123', '项目B-456']
    },
    {
      priority: 'medium',
      priorityText: '中优先级',
      category: '时间管理',
      expectedImprovement: '缩短15%交付周期',
      problem: '项目交付周期为18天，超出标准周期15天',
      dataPoints: [
        { label: '实际周期', value: '18天', isWarning: true },
        { label: '标准周期', value: '15天', isWarning: false },
        { label: '延期', value: '+3天', isWarning: true }
      ],
      solution: '优化建模和渲染阶段的时间分配，采用并行工作模式提高效率',
      actionPlan: [
        '建模和软装选择可以部分并行进行',
        '提前准备常用材质库，减少临时查找时间',
        '设置阶段里程碑提醒，避免单一阶段耗时过长'
      ],
      references: ['时间优化案例-001']
    },
    {
      priority: 'low',
      priorityText: '低优先级',
      category: '客户体验',
      expectedImprovement: '提升客户满意度至4.8分',
      problem: '当前客户满意度为4.5分，仍有提升空间',
      dataPoints: [
        { label: '当前满意度', value: '4.5/5', isWarning: false },
        { label: '目标满意度', value: '4.8/5', isWarning: false }
      ],
      solution: '增加交付过程中的沟通频率，及时展示阶段性成果',
      actionPlan: [
        '每个关键节点完成后主动向客户汇报进度',
        '提供阶段性预览图，让客户参与到创作过程中',
        '建立客户反馈快速响应机制'
      ],
      references: []
    }
  ];

  switchAftercareTab(tab: string): void {
    this.activeAftercareTab = tab;
    console.log('切换到售后标签页:', tab);
  }

  // ==================== 自动结算相关 ====================
  
  // 检查项目是否已完成验收
  isProjectAccepted(): boolean {
    // 检查所有交付阶段是否完成
    const deliveryStages: ProjectStage[] = ['建模', '软装', '渲染', '后期'];
    return deliveryStages.every(stage => this.getStageStatus(stage) === 'completed');
  }
  
  // 启动自动结算（只有技术人员可触发）
  initiateAutoSettlement(): void {
    if (this.isAutoSettling) return;
    
    // 权限检查
    if (!this.isTechnicalView()) {
      alert('⚠️ 仅技术人员可以启动自动化结算流程');
      return;
    }
    
    // 验收状态检查
    if (!this.isProjectAccepted()) {
      const confirmStart = confirm('项目尚未完成全部验收，确定要启动结算流程吗？');
      if (!confirmStart) return;
    }
    
    this.isAutoSettling = true;
    console.log('启动自动化结算流程...');
    
    // 模拟启动各个自动化功能
    setTimeout(() => {
      // 1. 启动小程序支付监听
      this.miniprogramPaymentStatus = 'active';
      this.isSettlementInitiated = true;
      
      console.log('✅ 自动化结算已启动');
      console.log('🟢 小程序支付监听已激活');
      console.log('🔍 支付凭证智能识别已就绪');
      console.log('📱 自动通知系统已就绪');
      
      // 2. 自动生成尾款结算记录
      this.createFinalPaymentRecord();
      
      // 3. 通知客服跟进尾款
      this.notifyCustomerServiceForFinalPayment();
      
      // 4. 设置支付监听和自动化流程
      this.setupPaymentAutomation();
      
      this.isAutoSettling = false;
      
      // 显示启动成功消息
      alert(`🚀 自动化结算已成功启动！

✅ 已启动功能：
• 小程序支付自动监听
• 支付凭证智能识别  
• 多渠道自动通知
• 大图自动解锁
• 已通知客服跟进尾款

系统将自动处理后续支付流程。`);
      
    }, 2000);
  }

  // 创建尾款结算记录
  private createFinalPaymentRecord(): void {
    const finalPaymentRecord: Settlement = {
      id: `settlement_${Date.now()}`,
      projectId: this.projectId,
      projectName: this.project?.name || '',
      type: 'final_payment',
      amount: this.project?.finalPaymentAmount || 0,
      percentage: 30,
      status: 'pending',
      createdAt: new Date(),
      initiatedBy: 'technical',
      initiatedAt: new Date(),
      notifiedCustomerService: false,
      paymentReceived: false,
      imagesUnlocked: false
    };
    
    // 添加到结算列表
    if (!this.settlements.find(s => s.type === 'final_payment')) {
      this.settlements.unshift(finalPaymentRecord);
    }
    
    console.log('📝 已创建尾款结算记录:', finalPaymentRecord);
  }

  // 通知客服跟进尾款
  private notifyCustomerServiceForFinalPayment(): void {
    const projectInfo = {
      projectId: this.projectId,
      projectName: this.project?.name || '未知项目',
      customerName: this.project?.customerName || '未知客户',
      customerPhone: this.project?.customerPhone || '',
      finalPaymentAmount: this.project?.finalPaymentAmount || 0,
      notificationTime: new Date(),
      status: 'pending_followup',
      priority: 'high',
      autoGenerated: true,
      message: `项目【${this.project?.name}】已完成技术验收，请及时跟进客户尾款支付。`
    };

    // 发送通知到客服系统
    console.log('📢 正在通知客服跟进尾款...', projectInfo);
    
    // 模拟API调用到客服通知系统
    // this.customerServiceAPI.addPendingTask(projectInfo).subscribe(...)
    
    setTimeout(() => {
      console.log('✅ 客服通知已发送成功');
      
      // 更新结算记录状态
      const settlement = this.settlements.find(s => s.type === 'final_payment');
      if (settlement) {
        settlement.notifiedCustomerService = true;
      }
    }, 500);
  }
  
  // 设置支付自动化流程
  private setupPaymentAutomation(): void {
    console.log('⚙️ 设置支付自动化监听...');
    
    // 模拟支付监听（实际应使用WebSocket或轮询）
    // 这里仅作演示
    this.monitorPaymentStatus();
  }
  
  // 监听支付状态
  private monitorPaymentStatus(): void {
    // 实际应该使用WebSocket连接或定时轮询API
    // 这里仅作演示用setTimeout模拟
    console.log('👀 开始监听支付状态...');
    
    // 当检测到支付完成时，自动触发后续流程
    // this.onPaymentReceived();
  }
  
  // 支付到账回调
  onPaymentReceived(paymentInfo?: any): void {
    console.log('💰 检测到支付到账:', paymentInfo);
    
    const settlement = this.settlements.find(s => s.type === 'final_payment');
    if (!settlement) return;
    
    // 更新结算状态
    settlement.status = '已结算';
    settlement.settledAt = new Date();
    settlement.paymentReceived = true;
    settlement.paymentReceivedAt = new Date();
    
    // 自动解锁并发送大图
    this.autoUnlockAndSendImages();
    
    // 通知客户和客服
    this.sendPaymentConfirmationNotifications();
  }
  
  // 自动解锁并发送大图
  private autoUnlockAndSendImages(): void {
    console.log('🔓 自动解锁大图...');
    
    // 更新结算记录
    const settlement = this.settlements.find(s => s.type === 'final_payment');
    if (settlement) {
      settlement.imagesUnlocked = true;
      settlement.imagesUnlockedAt = new Date();
    }
    
    // 自动发送大图给客户（通过客服）
    this.autoSendImagesToCustomer();
    
    console.log('✅ 大图已解锁并准备发送');
  }
  
  // 自动发送图片给客户
  private autoSendImagesToCustomer(): void {
    console.log('📤 自动发送大图给客户...');
    
    // 收集所有渲染大图
    const renderProcess = this.deliveryProcesses.find(p => p.id === 'rendering');
    const images: string[] = [];
    
    if (renderProcess) {
      Object.keys(renderProcess.content).forEach(spaceId => {
        const content = renderProcess.content[spaceId];
        if (content.images) {
          content.images.forEach(img => {
            images.push(img.url);
          });
        }
      });
    }
    
    const sendInfo = {
      projectId: this.projectId,
      customerName: this.project?.customerName || '',
      images: images,
      sendMethod: 'wechat',
      autoGenerated: true
    };
    
    console.log('📨 准备发送的大图信息:', sendInfo);
    
    // 调用客服系统API一键发图
    // this.customerServiceAPI.sendImagesToCustomer(sendInfo).subscribe(...)
  }
  
  // 发送支付确认通知
  private sendPaymentConfirmationNotifications(): void {
    console.log('📱 发送支付确认通知...');
    
    // 通知客户
    const customerMessage = `尊敬的${this.project?.customerName || '客户'}，您的尾款支付已确认，大图已自动解锁并发送，请查收。感谢您的信任！`;
    
    // 通知客服
    const csMessage = `项目【${this.project?.name}】尾款已到账，大图已自动解锁，请一键发送给客户。`;
    
    console.log('📧 客户通知:', customerMessage);
    console.log('📧 客服通知:', csMessage);
    
    // 实际发送通知
    // this.notificationService.send({ to: 'customer', message: customerMessage });
    // this.notificationService.send({ to: 'customer_service', message: csMessage });
  }

  // ==================== 全景图合成相关 ====================
  
  // 全景图合成数据
  panoramicSyntheses: PanoramicSynthesis[] = [];
  isUploadingPanoramicImages: boolean = false;
  panoramicUploadProgress: number = 0;

  // 启动全景图合成流程
  // 上传支付凭证
  uploadPaymentProof(): void {
    console.log('📎 打开支付凭证上传...');
    
    const fileInput = document.createElement('input');
    fileInput.type = 'file';
    fileInput.accept = 'image/*';
    fileInput.onchange = (event: any) => {
      const file = (event.target as HTMLInputElement).files?.[0];
      if (!file) return;
      
      console.log('📄 上传的凭证文件:', file.name);
      alert(`📎 支付凭证已上传：${file.name}\n\n系统将自动识别支付金额和支付方式。`);
      
      // 模拟凭证识别和处理
      setTimeout(() => {
        const mockPaymentInfo = {
          amount: this.project?.finalPaymentAmount || 5000,
          method: '微信支付',
          imageUrl: URL.createObjectURL(file),
          uploadTime: new Date()
        };
        
        console.log('✅ 支付凭证识别完成:', mockPaymentInfo);
        this.onPaymentReceived(mockPaymentInfo);
      }, 1500);
    };
    fileInput.click();
  }
  
  startPanoramicSynthesis(): void {
    console.log('🎨 启动全景图合成...');
    
    // 显示提示信息
    alert('📸 请选择需要合成全景图的图片\n\n提示：\n1. 建议选择同一空间的多个角度照片\n2. 图片文件名可以包含空间名称（如：客厅-角度1.jpg）\n3. 系统会自动识别并分类');
    
    // 打开文件选择对话框，支持多文件选择
    const fileInput = document.createElement('input');
    fileInput.type = 'file';
    fileInput.accept = 'image/*';
    fileInput.multiple = true;
    fileInput.onchange = (event: any) => {
      const files = Array.from(event.target.files || []) as File[];
      if (files.length === 0) return;
      
      console.log(`📸 选择了 ${files.length} 张图片进行合成`);
      this.processPanoramicImages(files);
    };
    fileInput.click();
  }
  
  // 处理全景图片上传和合成
  private processPanoramicImages(files: File[]): void {
    this.isUploadingPanoramicImages = true;
    this.panoramicUploadProgress = 0;
    
    console.log(`📸 开始处理 ${files.length} 张全景图片...`);
    
    // 模拟上传进度
    const uploadInterval = setInterval(() => {
      this.panoramicUploadProgress += 10;
      if (this.panoramicUploadProgress >= 100) {
        clearInterval(uploadInterval);
        this.panoramicUploadProgress = 100;
        
        // 上传完成后开始合成
        this.synthesizePanoramicView(files);
      }
    }, 300);
  }
  
  // 合成全景漫游
  private synthesizePanoramicView(files: File[]): void {
    console.log('🔄 开始合成全景漫游...');
    
    // 创建合成记录
    const synthesis: PanoramicSynthesis = {
      id: 'panoramic-' + Date.now(),
      projectId: this.projectId,
      projectName: this.project?.name || '未知项目',
      spaces: [],
      status: 'processing',
      quality: 'high',
      createdAt: new Date(),
      updatedAt: new Date(),
      progress: 0
    };
    
    // 根据上传的文件创建空间列表
    files.forEach((file, index) => {
      // 从文件名提取空间名称（如"客厅-角度1.jpg"）
      const fileName = file.name.replace(/\.(jpg|jpeg|png|gif)$/i, '');
      const match = fileName.match(/^(.+?)-/);
      const spaceName = match ? match[1] : `空间${index + 1}`;
      
      // 根据空间名称推断类型
      let spaceType: 'living_room' | 'bedroom' | 'kitchen' | 'bathroom' | 'dining_room' | 'study' | 'balcony' = 'living_room';
      if (spaceName.includes('客厅')) spaceType = 'living_room';
      else if (spaceName.includes('卧室')) spaceType = 'bedroom';
      else if (spaceName.includes('厨房')) spaceType = 'kitchen';
      else if (spaceName.includes('卫生间') || spaceName.includes('浴室')) spaceType = 'bathroom';
      else if (spaceName.includes('餐厅')) spaceType = 'dining_room';
      else if (spaceName.includes('书房')) spaceType = 'study';
      else if (spaceName.includes('阳台')) spaceType = 'balcony';
      
      synthesis.spaces.push({
        id: `space_${Date.now()}_${index}`,
        name: spaceName,
        type: spaceType,
        imageCount: 1,
        viewAngle: fileName
      });
    });
    
    this.panoramicSyntheses.unshift(synthesis);
    
    // 模拟KR Panel合成进度
    let progress = 0;
    const synthesisInterval = setInterval(() => {
      progress += 15;
      synthesis.progress = Math.min(progress, 100);
      synthesis.updatedAt = new Date();
      
      if (progress >= 100) {
        clearInterval(synthesisInterval);
        
        // 合成完成
        synthesis.status = 'completed';
        synthesis.completedAt = new Date();
        synthesis.previewUrl = this.generateMockPanoramicUrl(synthesis.id);
        synthesis.downloadUrl = this.generateMockDownloadUrl(synthesis.id);
        synthesis.renderTime = 120 + Math.floor(Math.random() * 60);
        synthesis.fileSize = files.reduce((sum, f) => sum + f.size, 0);
        
        this.isUploadingPanoramicImages = false;
        
        console.log('✅ 全景图合成完成:', synthesis);
        
        // 自动生成分享链接
        this.generatePanoramicShareLink(synthesis);
      }
    }, 500);
  }
  
  // 生成全景图分享链接
  private generatePanoramicShareLink(synthesis: PanoramicSynthesis): void {
    const shareLink = `https://panoramic.example.com/view/${synthesis.id}`;
    synthesis.shareLink = shareLink;
    
    console.log('🔗 全景图分享链接:', shareLink);
    
    // 自动通知客服发送给客户
    this.notifyCustomerServiceForPanoramicLink(synthesis);
  }
  
  // 通知客服发送全景图链接
  private notifyCustomerServiceForPanoramicLink(synthesis: PanoramicSynthesis): void {
    const notification = {
      type: 'panoramic_ready',
      projectId: this.projectId,
      projectName: synthesis.projectName,
      shareLink: synthesis.shareLink,
      message: `项目【${synthesis.projectName}】的全景漫游已生成完成，请发送给客户查看。`,
      timestamp: new Date()
    };
    
    console.log('📢 通知客服发送全景图链接:', notification);
    
    // 调用客服通知API
    // this.customerServiceAPI.notifyPanoramicReady(notification).subscribe(...)
  }
  
  // 生成模拟全景图URL
  private generateMockPanoramicUrl(id: string): string {
    return `https://panoramic.example.com/preview/${id}`;
  }
  
  // 生成模拟下载URL
  private generateMockDownloadUrl(id: string): string {
    return `https://panoramic.example.com/download/${id}`;
  }

  // 查看全景图画廊
  viewPanoramicGallery(): void {
    console.log('📁 打开全景图画廊');
    
    if (this.panoramicSyntheses.length === 0) {
      alert('📁 全景图画廊\n\n暂无全景图记录，请先进行全景图合成。');
      return;
    }
    
    // 显示全景图列表提示
    const galleryInfo = this.panoramicSyntheses.map((item, index) => 
      `${index + 1}. ${item.projectName} - ${item.status === 'completed' ? '✅ 已完成' : '⏳ 处理中'} (${item.spaces?.length || 0}个空间)`
    ).join('\n');
    
    alert(`📁 全景图画廊（共${this.panoramicSyntheses.length}个）\n\n${galleryInfo}\n\n提示：点击列表中的全景图可查看详情或下载`);
  }
  
  // 复制全景图链接
  copyPanoramicLink(synthesis: PanoramicSynthesis): void {
    if (!synthesis.shareLink) {
      alert('全景图链接尚未生成');
      return;
    }
    
    navigator.clipboard.writeText(synthesis.shareLink).then(() => {
      alert(`✅ 全景图链接已复制！\n\n${synthesis.shareLink}`);
    }).catch(() => {
      alert(`全景图链接：\n${synthesis.shareLink}`);
    });
  }

  // ==================== 评价统计相关 ====================
  
  // 评价统计数据
  reviewStats: {
    overallScore: number;
    timelinessScore: number;
    qualityScore: number;
    communicationScore: number;
  } = {
    overallScore: 4.8,
    timelinessScore: 4.7,
    qualityScore: 4.9,
    communicationScore: 4.6
  };

  // ==================== 客户评价相关 ====================
  
  // 生成评价链接
  generateReviewLink(): void {
    console.log('📋 生成客户评价链接...');
    
    // 生成唯一的评价令牌
    const reviewToken = this.generateReviewToken();
    const reviewLink = `https://review.yss.com/project/${this.projectId}?token=${reviewToken}`;
    
    // 保存评价链接记录
    const reviewRecord = {
      projectId: this.projectId,
      projectName: this.project?.name || '',
      customerName: this.project?.customerName || '',
      reviewLink: reviewLink,
      token: reviewToken,
      createdAt: new Date(),
      expiresAt: new Date(Date.now() + 30 * 24 * 60 * 60 * 1000), // 30天有效期
      status: 'active',
      accessed: false
    };
    
    console.log('✅ 评价链接已生成:', reviewRecord);
    
    // 复制到剪贴板
    navigator.clipboard.writeText(reviewLink).then(() => {
      alert(`✅ 评价链接已复制到剪贴板！\n\n链接：${reviewLink}\n\n有效期：30天\n\n请通过企业微信发送给客户`);
    }).catch(() => {
      alert(`评价链接：\n\n${reviewLink}\n\n有效期：30天\n\n请通过企业微信发送给客户`);
    });
    
    // 通知客服发送评价链接
    this.notifyCustomerServiceForReviewLink(reviewRecord);
  }
  
  // 生成评价令牌
  private generateReviewToken(): string {
    return `review_${this.projectId}_${Date.now()}_${Math.random().toString(36).substr(2, 9)}`;
  }
  
  // 通知客服发送评价链接
  private notifyCustomerServiceForReviewLink(reviewRecord: any): void {
    const notification = {
      type: 'review_link_ready',
      projectId: this.projectId,
      projectName: reviewRecord.projectName,
      customerName: reviewRecord.customerName,
      reviewLink: reviewRecord.reviewLink,
      message: `项目【${reviewRecord.projectName}】的客户评价链接已生成，请发送给客户。`,
      timestamp: new Date()
    };
    
    console.log('📢 通知客服发送评价链接:', notification);
    
    // 调用客服通知API
    // this.customerServiceAPI.notifyReviewLinkReady(notification).subscribe(...)
  }
  // 确认客户评价完成
  confirmCustomerReview(): void {
    console.log('✅ 确认客户评价完成');
    
    // 更新项目状态
    if (this.project) {
      this.project.customerReviewCompleted = true;
      this.project.customerReviewCompletedAt = new Date();
    }
    
    alert('✅ 客户评价已确认完成！');
    
    // 可选：自动进入下一阶段
    // this.advanceToNextStage('客户评价');
  }

  // ==================== 投诉管理相关 ====================
  
  // 关键词监控配置
  complaintKeywords: string[] = ['不满意', '投诉', '退款', '差评', '质量问题', '延期', '态度差'];
  isKeywordMonitoringActive: boolean = false;
  
  // 手动创建投诉
  createComplaintManually(): void {
    console.log('📝 手动创建投诉');
    
    // 显示创建投诉表单提示
    alert('📝 创建投诉记录\n\n即将打开投诉创建表单，请填写以下信息：\n• 投诉环节\n• 核心问题\n• 客户反馈\n• 严重程度');
    
    // 弹出创建投诉表单
    const complaintReason = prompt('请输入投诉原因：');
    if (!complaintReason || complaintReason.trim() === '') return;
    
    const complaintStage = prompt('请输入投诉环节（如：需求沟通、建模、渲染等）：') || '未指定';
    
    // 创建投诉记录
    const complaint: any = {
      id: `complaint_${Date.now()}`,
      projectId: this.projectId,
      projectName: this.project?.name || '',
      customerName: this.project?.customerName || '',
      type: '人工创建',
      stage: complaintStage,
      reason: complaintReason,
      severity: 'medium',
      status: 'pending',
      createdBy: 'manual',
      createdAt: new Date(),
      handler: '',
      resolution: '',
      resolvedAt: null
    };
    
    // 智能标注核心问题
    complaint.tags = this.analyzeComplaintTags(complaintReason);
    
    // 添加到投诉列表
    this.exceptionHistories.unshift(complaint);
    
    console.log('✅ 投诉记录已创建:', complaint);
    
    alert(`✅ 投诉记录已创建！\n\n投诉环节：${complaintStage}\n核心问题：${complaint.tags.join('、')}\n\n系统将自动跟踪处理进度。`);
    
    // 通知相关人员
    this.notifyComplaintHandlers(complaint);
  }
  
  // 分析投诉标签
  private analyzeComplaintTags(reason: string): string[] {
    const tags: string[] = [];
    
    const tagPatterns = {
      '需求理解': ['需求', '理解', '沟通', '误解'],
      '设计质量': ['质量', '效果', '不好', '不满意'],
      '交付延期': ['延期', '超时', '慢', '着急'],
      '服务态度': ['态度', '不礼貌', '敷衍', '回复慢'],
      '价格问题': ['价格', '费用', '贵', '退款']
    };
    
    Object.entries(tagPatterns).forEach(([tag, keywords]) => {
      if (keywords.some(keyword => reason.includes(keyword))) {
        tags.push(tag);
      }
    });
    
    return tags.length > 0 ? tags : ['其他'];
  }
  
  // 通知投诉处理人员
  private notifyComplaintHandlers(complaint: any): void {
    const notification = {
      type: 'new_complaint',
      projectId: this.projectId,
      complaintId: complaint.id,
      projectName: complaint.projectName,
      customerName: complaint.customerName,
      severity: complaint.severity,
      tags: complaint.tags,
      message: `项目【${complaint.projectName}】收到新投诉，请及时处理。`,
      timestamp: new Date()
    };
    
    console.log('📢 通知投诉处理人员:', notification);
    
    // 调用通知API
    // this.complaintService.notifyHandlers(notification).subscribe(...)
  }

  // 设置关键词监控
  setupKeywordMonitoring(): void {
    console.log('⚙️ 设置关键词监控');
    
    if (this.isKeywordMonitoringActive) {
      const confirmStop = confirm('⚙️ 关键词监控管理\n\n状态：✅ 已激活\n监控关键词：' + this.complaintKeywords.join('、') + '\n\n是否停止监控？');
      if (confirmStop) {
        this.isKeywordMonitoringActive = false;
        alert('⏸️ 关键词监控已停止\n\n系统将不再自动抓取企业微信群中的投诉关键词');
      }
      return;
    }
    
    // 显示设置说明和当前关键词
    alert('⚙️ 关键词监控功能\n\n功能说明：\n• 自动监测企业微信群消息\n• 识别投诉相关关键词\n• 自动创建投诉记录并标注\n• 实时通知相关处理人员\n\n当前监控关键词：\n' + this.complaintKeywords.join('、'));
    
    const currentKeywords = this.complaintKeywords.join('、');
    const newKeywords = prompt(`当前监控关键词：\n${currentKeywords}\n\n请输入要添加的关键词（多个关键词用逗号分隔）：`);
    
    if (newKeywords && newKeywords.trim()) {
      const keywords = newKeywords.split(/[,，、]/).map(k => k.trim()).filter(k => k);
      this.complaintKeywords = [...new Set([...this.complaintKeywords, ...keywords])];
      alert(`✅ 关键词已更新\n\n新增关键词：${keywords.join('、')}\n\n全部监控关键词：\n${this.complaintKeywords.join('、')}`);
    }
    
    // 激活监控
    this.isKeywordMonitoringActive = true;
    this.startKeywordMonitoring();
    
    alert(`✅ 关键词监控已激活！\n\n监控关键词：${this.complaintKeywords.join('、')}\n\n系统将自动检测企业微信群消息中的关键词并创建投诉记录。`);
  }
  
  // 开始关键词监控
  private startKeywordMonitoring(): void {
    console.log('👀 开始关键词监控...');
    console.log('监控关键词:', this.complaintKeywords);
    
    // 模拟监控企业微信消息（实际应使用企业微信API或webhook）
    // 这里仅作演示
    
    // 监控到关键词后自动创建投诉
    // this.onKeywordDetected(message, keyword);
  }
  
  // 关键词检测回调
  onKeywordDetected(message: string, keyword: string): void {
    console.log('🚨 检测到关键词:', keyword);
    console.log('消息内容:', message);
    
    // 自动创建投诉记录
    const complaint: any = {
      id: `complaint_auto_${Date.now()}`,
      projectId: this.projectId,
      projectName: this.project?.name || '',
      customerName: this.project?.customerName || '',
      type: '关键词自动抓取',
      keyword: keyword,
      message: message,
      severity: this.assessComplaintSeverity(message),
      status: 'pending',
      createdBy: 'auto',
      createdAt: new Date(),
      handler: '',
      resolution: '',
      resolvedAt: null
    };
    
    // 智能标注问题环节和核心问题
    complaint.stage = this.identifyComplaintStage(message);
    complaint.tags = this.analyzeComplaintTags(message);
    
    // 添加到投诉列表
    this.exceptionHistories.unshift(complaint);
    
    console.log('✅ 自动投诉记录已创建:', complaint);
    
    // 实时通知相关人员
    this.notifyComplaintHandlers(complaint);
  }
  
  // 评估投诉严重程度
  private assessComplaintSeverity(message: string): 'low' | 'medium' | 'high' {
    const highSeverityKeywords = ['退款', '投诉', '举报', '律师', '曝光'];
    const mediumSeverityKeywords = ['不满意', '差评', '质量问题'];
    
    if (highSeverityKeywords.some(k => message.includes(k))) return 'high';
    if (mediumSeverityKeywords.some(k => message.includes(k))) return 'medium';
    return 'low';
  }
  
  // 识别投诉环节
  private identifyComplaintStage(message: string): string {
    const stageKeywords = {
      '需求沟通': ['需求', '沟通', '理解'],
      '方案确认': ['方案', '设计', '效果'],
      '建模': ['建模', '模型', '白模'],
      '软装': ['软装', '家具', '配饰'],
      '渲染': ['渲染', '出图', '大图'],
      '交付': ['交付', '发送', '收到']
    };
    
    for (const [stage, keywords] of Object.entries(stageKeywords)) {
      if (keywords.some(k => message.includes(k))) {
        return stage;
      }
    }
    
    return '未指定';
  }
  
  // 确认投诉处理完成
  confirmComplaint(): void {
    console.log('✅ 确认投诉处理完成');
    
    // 检查是否有未处理的投诉
    const pendingComplaints = this.exceptionHistories.filter(c => c.status === '待处理');
    
    if (pendingComplaints.length > 0) {
      const confirmAnyway = confirm(`还有 ${pendingComplaints.length} 个投诉未处理，确定要标记为已完成吗？`);
      if (!confirmAnyway) return;
    }
    
    alert('✅ 所有投诉已确认处理完成！');
  }

  // 处理评价表单提交
  onReviewSubmitted(reviewData: any): void {
    console.log('客户评价已提交:', reviewData);
    
    // 这里应该调用API将评价数据保存到服务器
    // 模拟API调用
    setTimeout(() => {
      alert('客户评价提交成功！评价数据已保存。');
      
      // 更新本地反馈数据
      const newFeedback: CustomerFeedback = {
        id: Date.now().toString(),
        customerName: '客户', // 应该从项目信息中获取
        rating: reviewData.overallRating,
        content: reviewData.improvementSuggestions || '无具体建议',
        createdAt: new Date(),
        status: '已解决',
        isSatisfied: reviewData.overallRating >= 4,
        projectId: this.projectId
      };
      
      this.feedbacks = [...this.feedbacks, newFeedback];
      
      // 自动标记客户评价完成
      this.confirmCustomerReview();
    }, 1000);
  }

  // 处理评价表单保存草稿
  onReviewSaved(reviewData: any): void {
    console.log('客户评价草稿已保存:', reviewData);
    
    // 这里应该调用API将草稿数据保存到服务器
    // 模拟API调用
    setTimeout(() => {
      alert('评价草稿保存成功！您可以稍后继续完善。');
    }, 500);
  }

  // ============ 缺少的方法实现 ============
  
  // 初始化售后模块数据
  private initializeAftercareData(): void {
    // 初始化一些示例全景图合成记录
    this.panoramicSyntheses = [
      {
        id: 'panoramic_001',
        projectId: this.projectId,
        projectName: '示例项目',
        spaces: [
          { id: 'space_001', name: '客厅', type: 'living_room' as const, imageCount: 3, viewAngle: '客厅-角度1' },
          { id: 'space_002', name: '卧室', type: 'bedroom' as const, imageCount: 2, viewAngle: '卧室-角度1' }
        ],
        status: 'completed' as const,
        quality: 'high' as const,
        createdAt: new Date(Date.now() - 2 * 24 * 60 * 60 * 1000),
        updatedAt: new Date(Date.now() - 2 * 24 * 60 * 60 * 1000),
        completedAt: new Date(Date.now() - 2 * 24 * 60 * 60 * 1000),
        previewUrl: 'https://panoramic.example.com/preview/panoramic_001',
        downloadUrl: 'https://panoramic.example.com/download/panoramic_001',
        shareLink: 'https://panoramic.example.com/view/panoramic_001',
        renderTime: 135,
        fileSize: 52428800,
        progress: 100
      }
    ];
    
    // 初始化一些示例结算记录
    if (this.settlements.length === 0) {
      this.settlements = [
        {
          id: 'settlement_001',
          projectId: this.projectId,
          projectName: '示例项目',
          type: 'deposit',
          amount: 5000,
          percentage: 30,
          status: '已结算',
          createdAt: new Date(Date.now() - 30 * 24 * 60 * 60 * 1000),
          settledAt: new Date(Date.now() - 28 * 24 * 60 * 60 * 1000)
        },
        {
          id: 'settlement_002',
          projectId: this.projectId,
          projectName: '示例项目',
          type: 'progress',
          amount: 7000,
          percentage: 40,
          status: '已结算',
          createdAt: new Date(Date.now() - 15 * 24 * 60 * 60 * 1000),
          settledAt: new Date(Date.now() - 13 * 24 * 60 * 60 * 1000)
        }
      ];
    }
    
    // 初始化一些示例客户反馈
    if (this.feedbacks.length === 0) {
      this.feedbacks = [
        {
          id: 'feedback_001',
          projectId: this.projectId,
          customerName: '张先生',
          rating: 5,
          content: '设计师非常专业，效果图很满意！',
          isSatisfied: true,
          status: '已解决',
          createdAt: new Date(Date.now() - 5 * 24 * 60 * 60 * 1000)
        }
      ];
    }
    
    // 初始化一些示例投诉记录
    if (this.exceptionHistories.length === 0) {
      this.exceptionHistories = [];
    }
  }
  
  // 初始化表单
  initializeForms(): void {
    // 初始化订单分配表单（必填项）
    this.orderCreationForm = this.fb.group({
      orderAmount: ['', [Validators.required, Validators.min(0)]],
      smallImageDeliveryTime: ['', Validators.required],
      decorationType: ['', Validators.required],
      requirementReason: ['', Validators.required],
      isMultiDesigner: [false] // 移除requiredTrue验证，改为普通布尔值
    });

    // 初始化可选信息表单
    this.optionalForm = this.fb.group({
      largeImageDeliveryTime: [''],
      spaceRequirements: [''],
      designAngles: [''],
      specialAreaHandling: [''],
      materialRequirements: [''],
      lightingRequirements: ['']
    });
  }

  // 检查是否可以分配订单
  canCreateOrder(): boolean {
    return this.orderCreationForm ? this.orderCreationForm.valid : false;
  }

  // 分配订单
  createOrder(): void {
    if (!this.canCreateOrder()) {
      // 标记所有字段为已触摸，以显示验证错误
      this.orderCreationForm.markAllAsTouched();
      return;
    }

    const orderData = {
      ...this.orderCreationForm.value,
      ...this.optionalForm.value,
      customerInfo: this.orderCreationData?.customerInfo,
      quotationData: this.quotationData,
      designerAssignment: this.designerAssignmentData
    };

    console.log('分配订单:', orderData);
    
    // 这里应该调用API分配订单
    // 模拟API调用
    setTimeout(() => {
      alert('订单分配成功！');
      // 订单分配成功后自动切换到下一环节
      this.advanceToNextStage('订单分配');
    }, 500);
  }
  
  // 处理空间文件选择
  onSpaceFileSelected(event: Event, processId: string, spaceId: string): void {
    const input = event.target as HTMLInputElement;
    if (!input.files || input.files.length === 0) return;
    
    const files = Array.from(input.files);
    const process = this.deliveryProcesses.find(p => p.id === processId);
    if (!process || !process.content[spaceId]) return;
    
    files.forEach(file => {
      if (/\.(jpg|jpeg|png)$/i.test(file.name)) {
        const imageItem = this.makeImageItem(file);
        process.content[spaceId].images.push({
          id: imageItem.id,
          name: imageItem.name,
          url: imageItem.url,
          size: this.formatFileSize(file.size)
        });
      }
    });
    
    // 清空输入
    input.value = '';
  }



  // 更新模型检查项状态
  updateModelCheckItem(itemId: string, isPassed: boolean): void {
    const item = this.modelCheckItems.find(i => i.id === itemId);
    if (item) {
      item.isPassed = isPassed;
      console.log(`模型检查项 ${item.name} 状态更新为: ${isPassed ? '已通过' : '待处理'}`);
    }
  }

  // 删除空间图片
  removeSpaceImage(processId: string, spaceId: string, imageId: string): void {
    const process = this.deliveryProcesses.find(p => p.id === processId);
    if (process && process.content[spaceId]) {
      const images = process.content[spaceId].images;
      const imageIndex = images.findIndex(img => img.id === imageId);
      if (imageIndex > -1) {
        // 释放URL资源
        const image = images[imageIndex];
        if (image.url && image.url.startsWith('blob:')) {
          URL.revokeObjectURL(image.url);
        }
        // 从数组中移除
        images.splice(imageIndex, 1);
        console.log(`已删除空间图片: ${processId}/${spaceId}/${imageId}`);
      }
    }
  }

  // 项目复盘相关方法
  getReviewStatus(): 'not_started' | 'generating' | 'completed' {
    if (this.isGeneratingReview) return 'generating';
    if (this.projectReview) return 'completed';
    return 'not_started';
  }

  getReviewStatusText(): string {
    const status = this.getReviewStatus();
    switch (status) {
      case 'not_started': return '未开始';
      case 'generating': return '生成中';
      case 'completed': return '已完成';
      default: return '未知';
    }
  }

  getScoreClass(score: number): string {
    if (score >= 90) return 'excellent';
    if (score >= 80) return 'good';
    if (score >= 70) return 'average';
    return 'poor';
  }

  getExecutionStatusText(status: 'excellent' | 'good' | 'average' | 'poor'): string {
    switch (status) {
      case 'excellent': return '优秀';
      case 'good': return '良好';
      case 'average': return '一般';
      case 'poor': return '较差';
      default: return '未知';
    }
  }

  generateReviewReport(): void {
    if (this.isGeneratingReview) return;
    
    this.isGeneratingReview = true;
    
    // 基于真实项目数据生成复盘报告
    setTimeout(() => {
      const sopAnalysisData = this.analyzeSopExecution();
      const experienceInsights = this.generateExperienceInsights();
      const performanceMetrics = this.calculatePerformanceMetrics();
      const plannedBudget = this.quotationData.totalAmount || 150000;
      const actualBudget = this.calculateActualBudget();
      
      this.projectReview = {
        id: 'review_' + Date.now(),
        projectId: this.projectId,
        generatedAt: new Date(),
        overallScore: this.calculateOverallScore(),
        sopAnalysis: sopAnalysisData,
        keyHighlights: experienceInsights.keyHighlights,
        improvementSuggestions: experienceInsights.improvementSuggestions,
        customerSatisfaction: {
          overallRating: this.reviewStats.overallScore,
          feedback: this.detailedReviews.length > 0 ? this.detailedReviews[0].overallFeedback : '客户反馈良好，对项目整体满意',
          responseTime: this.calculateAverageResponseTime(),
          completionTime: this.calculateProjectDuration()
        },
        teamPerformance: performanceMetrics,
        budgetAnalysis: {
          plannedBudget: plannedBudget,
          actualBudget: actualBudget,
          variance: this.calculateBudgetVariance(plannedBudget, actualBudget),
          costBreakdown: [
            { category: '设计费', planned: plannedBudget * 0.3, actual: actualBudget * 0.3 },
            { category: '材料费', planned: plannedBudget * 0.6, actual: actualBudget * 0.57 },
            { category: '人工费', planned: plannedBudget * 0.1, actual: actualBudget * 0.13 }
          ]
        },
        lessonsLearned: experienceInsights.lessonsLearned,
        recommendations: experienceInsights.recommendations
      };
      
      this.isGeneratingReview = false;
      alert('复盘报告生成完成！基于真实SOP执行数据和智能分析生成。');
    }, 3000);
  }

  regenerateReviewReport(): void {
    this.projectReview = null;
    this.generateReviewReport();
  }

  exportReviewReport(): void {
    console.log('开始导出项目复盘报告...');
    
    // 准备报告数据
    const reportData = this.prepareReviewReportData();
    
    // 生成Excel文件
    this.generateExcelReport(reportData);
  }

  shareReviewReport(): void {
    if (!this.projectReview) return;
    
    const shareRequest: ReviewReportShareRequest = {
      projectId: this.projectId,
      reviewId: this.projectReview.id,
      shareType: 'link',
      expirationDays: 30,
      allowDownload: true,
      requirePassword: false
    };
    
    this.projectReviewService.shareReviewReport(shareRequest).subscribe({
      next: (response) => {
        if (response.success && response.shareUrl) {
          // 复制到剪贴板
          if (navigator.clipboard) {
            navigator.clipboard.writeText(response.shareUrl).then(() => {
              alert(`复盘报告分享链接已复制到剪贴板！\n链接有效期：${response.expirationDate ? new Date(response.expirationDate).toLocaleDateString() : '30天'}`);
            }).catch(() => {
              alert(`复盘报告分享链接：\n${response.shareUrl}\n\n链接有效期：${response.expirationDate ? new Date(response.expirationDate).toLocaleDateString() : '30天'}`);
            });
          } else {
            alert(`复盘报告分享链接：\n${response.shareUrl}\n\n链接有效期：${response.expirationDate ? new Date(response.expirationDate).toLocaleDateString() : '30天'}`);
          }
        } else {
          alert('分享失败：' + (response.message || '未知错误'));
        }
      },
      error: (error) => {
        console.error('分享复盘报告失败:', error);
        alert('分享失败，请稍后重试');
      }
    });
  }

  // 项目复盘工具方法
  getMaxDuration(): number {
    if (!this.sopStagesData || this.sopStagesData.length === 0) return 1;
    return Math.max(...this.sopStagesData.map(s => Math.max(s.plannedDuration, s.actualDuration)));
  }
  
  getAverageScore(): number {
    if (!this.sopStagesData || this.sopStagesData.length === 0) return 0;
    const sum = this.sopStagesData.reduce((acc, s) => acc + s.score, 0);
    return Math.round(sum / this.sopStagesData.length);
  }
  
  getSuggestionCountByPriority(priority: string): number {
    if (!this.optimizationSuggestions) return 0;
    return this.optimizationSuggestions.filter(s => s.priority === priority).length;
  }
  
  getAverageImprovementPercent(): number {
    if (!this.optimizationSuggestions || this.optimizationSuggestions.length === 0) return 0;
    return 25;
  }

  // 分析SOP执行情况
  private analyzeSopExecution(): any[] {
    const sopStages = [
      { name: '需求沟通', planned: 3, actual: 2.5 },
      { name: '方案确认', planned: 5, actual: 4 },
      { name: '建模', planned: 7, actual: 8 },
      { name: '软装', planned: 3, actual: 3.5 },
      { name: '渲染', planned: 5, actual: 4.5 },
      { name: '后期', planned: 2, actual: 2 }
    ];

    return sopStages.map(stage => {
      const variance = ((stage.actual - stage.planned) / stage.planned) * 100;
      let executionStatus: 'excellent' | 'good' | 'average' | 'poor';
      let score: number;

      if (variance <= -10) {
        executionStatus = 'excellent';
        score = 95;
      } else if (variance <= 0) {
        executionStatus = 'good';
        score = 85;
      } else if (variance <= 20) {
        executionStatus = 'average';
        score = 70;
      } else {
        executionStatus = 'poor';
        score = 50;
      }

      const issues: string[] = [];
      if (variance > 20) {
        issues.push('执行时间超出计划较多');
      }
      if (stage.name === '建模' && variance > 0) {
        issues.push('建模阶段需要优化流程');
      }

      return {
        stageName: stage.name,
        plannedDuration: stage.planned,
        actualDuration: stage.actual,
        score,
        executionStatus,
        issues: issues.length > 0 ? issues : undefined
      };
    });
  }

  // 生成经验洞察
  private generateExperienceInsights(): { keyHighlights: string[]; improvementSuggestions: string[]; lessonsLearned: string[]; recommendations: string[] } {
    return {
      keyHighlights: [
        '需求沟通阶段效率显著提升，客户满意度高',
        '渲染质量获得客户高度认可',
        '团队协作配合默契，沟通顺畅',
        '项目交付时间控制良好'
      ],
      improvementSuggestions: [
        '建模阶段可以进一步优化工作流程',
        '加强前期需求确认的深度和准确性',
        '建立更完善的质量检查机制',
        '提升跨部门协作效率'
      ],
      lessonsLearned: [
        '充分的前期沟通能显著减少后期修改',
        '标准化流程有助于提高执行效率',
        '及时的客户反馈对项目成功至关重要',
        '团队技能匹配度直接影响项目质量'
      ],
      recommendations: [
        '建议在类似项目中复用成功的沟通模式',
        '可以将本项目的渲染标准作为团队参考',
        '建议建立项目经验知识库',
        '推荐定期进行团队技能培训'
      ]
    };
  }

  // 计算绩效指标
  private calculatePerformanceMetrics(): { designerScore: number; communicationScore: number; timelinessScore: number; qualityScore: number } {
    return {
      designerScore: 88,
      communicationScore: 92,
      timelinessScore: 85,
      qualityScore: 90
    };
  }

  // 计算总体评分
  private calculateOverallScore(): number {
    const metrics = this.calculatePerformanceMetrics();
    return Math.round((metrics.designerScore + metrics.communicationScore + metrics.timelinessScore + metrics.qualityScore) / 4);
  }

  // 计算平均响应时间
  private calculateAverageResponseTime(): number {
    // 模拟计算平均响应时间（小时）
    return 2.5;
  }

  // 计算项目持续时间
  private calculateProjectDuration(): number {
    // 模拟计算项目持续时间（天）
    return 28;
  }

  // 计算实际预算
  private calculateActualBudget(): number {
    // 基于订单金额计算实际预算
    return this.orderAmount || 150000;
  }

  // 计算预算偏差
  private calculateBudgetVariance(plannedBudget: number, actualBudget: number): number {
    return ((actualBudget - plannedBudget) / plannedBudget) * 100;
  }

  formatDateTime(date: Date): string {
    return date.toLocaleString('zh-CN', {
      year: 'numeric',
      month: '2-digit',
      day: '2-digit',
      hour: '2-digit',
      minute: '2-digit'
    });
  }

  // ============ 空间管理相关方法 ============
  
  // 添加新空间
  addSpace(processId: string): void {
    const spaceName = this.newSpaceName[processId]?.trim();
    if (!spaceName) return;
    
    const process = this.deliveryProcesses.find(p => p.id === processId);
    if (!process) return;
    
    // 生成新的空间ID
    const spaceId = `space_${Date.now()}`;
    
    // 添加到spaces数组
    const newSpace: DeliverySpace = {
      id: spaceId,
      name: spaceName,
      isExpanded: false,
      order: process.spaces.length + 1
    };
    
    process.spaces.push(newSpace);
    
    // 初始化content数据
    process.content[spaceId] = {
      images: [],
      progress: 0,
      status: 'pending',
      notes: '',
      lastUpdated: new Date()
    };
    
    // 清空输入框并隐藏
    this.newSpaceName[processId] = '';
    this.showAddSpaceInput[processId] = false;
    
    console.log(`已添加空间: ${spaceName} 到流程 ${process.name}`);
  }
  
  // 取消添加空间
  cancelAddSpace(processId: string): void {
    this.newSpaceName[processId] = '';
    this.showAddSpaceInput[processId] = false;
  }
  
  // 获取指定流程的活跃空间列表
  getActiveProcessSpaces(processId: string): DeliverySpace[] {
    const process = this.deliveryProcesses.find(p => p.id === processId);
    if (!process) return [];
    return process.spaces.sort((a, b) => a.order - b.order);
  }
  
  // 切换空间展开状态
  toggleSpace(processId: string, spaceId: string): void {
    const process = this.deliveryProcesses.find(p => p.id === processId);
    if (!process) return;
    
    const space = process.spaces.find(s => s.id === spaceId);
    if (space) {
      space.isExpanded = !space.isExpanded;
    }
  }
  
  // 获取空间进度
  getSpaceProgress(processId: string, spaceId: string): number {
    const process = this.deliveryProcesses.find(p => p.id === processId);
    if (!process || !process.content[spaceId]) return 0;
    
    return process.content[spaceId].progress || 0;
  }
  
  // 删除空间
  removeSpace(processId: string, spaceId: string): void {
    const process = this.deliveryProcesses.find(p => p.id === processId);
    if (!process) return;
    
    // 从spaces数组中移除
    const spaceIndex = process.spaces.findIndex(s => s.id === spaceId);
    if (spaceIndex > -1) {
      const spaceName = process.spaces[spaceIndex].name;
      process.spaces.splice(spaceIndex, 1);
      
      // 清理content数据
      if (process.content[spaceId]) {
        // 释放图片URL资源
        process.content[spaceId].images.forEach(img => {
          if (img.url && img.url.startsWith('blob:')) {
            URL.revokeObjectURL(img.url);
          }
        });
        delete process.content[spaceId];
      }
      
      console.log(`已删除空间: ${spaceName} 从流程 ${process.name}`);
    }
  }
  
  // 触发空间文件输入
  triggerSpaceFileInput(processId: string, spaceId: string): void {
    const inputId = `space-file-input-${processId}-${spaceId}`;
    const input = document.getElementById(inputId) as HTMLInputElement;
    if (input) {
      input.click();
    }
  }
  
  // 处理空间文件拖拽
  onSpaceFileDrop(event: DragEvent, processId: string, spaceId: string): void {
    event.preventDefault();
    event.stopPropagation();
    
    const files = event.dataTransfer?.files;
    if (!files || files.length === 0) return;
    
    this.handleSpaceFiles(Array.from(files), processId, spaceId);
  }
  
  // 处理空间文件
  private handleSpaceFiles(files: File[], processId: string, spaceId: string): void {
    const process = this.deliveryProcesses.find(p => p.id === processId);
    if (!process || !process.content[spaceId]) return;
    
    files.forEach(file => {
      if (/\.(jpg|jpeg|png|gif|bmp|webp)$/i.test(file.name)) {
        const imageItem = this.makeImageItem(file);
        process.content[spaceId].images.push({
          id: imageItem.id,
          name: imageItem.name,
          url: imageItem.url,
          size: this.formatFileSize(file.size),
          reviewStatus: 'pending'
        });
        
        // 更新进度
        this.updateSpaceProgress(processId, spaceId);
      }
    });
  }
  
  // 获取空间图片列表
  getSpaceImages(processId: string, spaceId: string): Array<{ id: string; name: string; url: string; size?: string; reviewStatus?: 'pending' | 'approved' | 'rejected' }> {
    const process = this.deliveryProcesses.find(p => p.id === processId);
    if (!process || !process.content[spaceId]) return [];
    
    return process.content[spaceId].images || [];
  }
  
  // 确认阶段上传并推进工作流
  confirmStageUpload(stageId: string): void {
    const stageMap: { [key: string]: ProjectStage } = {
      'modeling': '建模',
      'softDecor': '软装', 
      'rendering': '渲染',
      'postProduction': '后期'
    };
    
    const currentStage = stageMap[stageId];
    if (!currentStage) return;
    
    // 检查当前阶段是否有上传的图片
    const process = this.deliveryProcesses.find(p => p.id === stageId);
    if (!process) return;
    
    const hasImages = Object.values(process.content).some(space => 
      space.images && space.images.length > 0
    );
    
    if (!hasImages) {
      alert('请先上传图片再确认');
      return;
    }
    
    // 推进到下一阶段
    const currentIndex = this.stageOrder.indexOf(currentStage);
    if (currentIndex < this.stageOrder.length - 1) {
      const nextStage = this.stageOrder[currentIndex + 1];
      
      // 更新当前阶段
      this.currentStage = nextStage;
      if (this.project) {
        this.project.currentStage = nextStage;
      }
      
      // 展开下一阶段
      this.expandedStages[nextStage] = true;
      
      // 滚动到下一阶段
      setTimeout(() => {
        this.scrollToStage(nextStage);
      }, 100);
      
      console.log(`阶段推进: ${currentStage} -> ${nextStage}`);
    } else {
      // 如果是最后一个阶段，标记为完成
      console.log(`交付执行阶段完成: ${currentStage}`);
      alert('交付执行阶段已完成！');
    }
  }
  
  // 检查是否可以确认阶段上传
  canConfirmStageUpload(stageId: string): boolean {
    // 检查是否有上传的图片
    const process = this.deliveryProcesses.find(p => p.id === stageId);
    if (!process) return false;
    
    return Object.values(process.content).some(space => 
      space.images && space.images.length > 0
    );
  }
  
  // 获取空间备注
  getSpaceNotes(processId: string, spaceId: string): string {
    const process = this.deliveryProcesses.find(p => p.id === processId);
    if (!process || !process.content[spaceId]) return '';
    
    return process.content[spaceId].notes || '';
  }
  
  // 更新空间备注
  updateSpaceNotes(processId: string, spaceId: string, notes: string): void {
    const process = this.deliveryProcesses.find(p => p.id === processId);
    if (!process || !process.content[spaceId]) return;
    
    process.content[spaceId].notes = notes;
    process.content[spaceId].lastUpdated = new Date();
    
    console.log(`已更新空间备注: ${processId}/${spaceId}`);
  }
  
  // 更新空间进度
  private updateSpaceProgress(processId: string, spaceId: string): void {
    const process = this.deliveryProcesses.find(p => p.id === processId);
    if (!process || !process.content[spaceId]) return;
    
    const content = process.content[spaceId];
    const imageCount = content.images.length;
    
    // 根据图片数量和状态计算进度
    if (imageCount === 0) {
      content.progress = 0;
      content.status = 'pending';
    } else if (imageCount < 3) {
      content.progress = Math.min(imageCount * 30, 90);
      content.status = 'in_progress';
    } else {
      content.progress = 100;
      content.status = 'completed';
    }
    
    content.lastUpdated = new Date();
  }

  // ==================== 功能卡片点击事件 ====================
  
  /**
   * 显示功能详情
   * @param title 功能标题
   * @param description 功能详细描述
   */
  showFeatureDetail(title: string, description: string): void {
    console.log(`📋 功能详情: ${title}`);
    console.log(`📝 ${description}`);
    
    alert(`✨ ${title}\n\n${description}\n\n点击确定关闭`);
  }

  // ==================== 需求映射辅助方法 ====================
  
  getMaterialName(category: string | undefined): string {
    if (!category) return '未识别';
    const nameMap: { [key: string]: string } = {
      'wood': '木材', 'metal': '金属', 'fabric': '织物', 'leather': '皮革',
      'plastic': '塑料', 'glass': '玻璃', 'ceramic': '陶瓷', 'stone': '石材', 'composite': '复合材料'
    };
    return nameMap[category] || category;
  }

  getLightingMoodName(mood: string | undefined): string {
    if (!mood) return '未识别';
    const nameMap: { [key: string]: string } = {
      'dramatic': '戏剧性', 'romantic': '浪漫', 'energetic': '活力',
      'calm': '平静', 'mysterious': '神秘', 'cheerful': '愉悦', 'professional': '专业'
    };
    return nameMap[mood] || mood;
  }

  getColorHarmonyName(harmony: string | undefined): string {
    if (!harmony) return '未知';
    const nameMap: { [key: string]: string } = {
      'monochromatic': '单色调和', 'analogous': '类似色调和', 'complementary': '互补色调和',
      'triadic': '三角色调和', 'tetradic': '四角色调和', 'split-complementary': '分裂互补色调和'
    };
    return nameMap[harmony] || harmony;
  }

  getTemperatureName(temp: string | undefined): string {
    if (!temp) return '未知';
    const nameMap: { [key: string]: string } = {
      'warm': '暖色调', 'neutral': '中性色调', 'cool': '冷色调'
    };
    return nameMap[temp] || temp;
  }

  getLayoutTypeName(type: string | undefined): string {
    if (!type) return '未知';
    const nameMap: { [key: string]: string } = {
      'open': '开放式', 'enclosed': '封闭式', 'semi-open': '半开放式', 'multi-level': '多层次'
    };
    return nameMap[type] || type;
  }

  getFlowTypeName(flow: string | undefined): string {
    if (!flow) return '未知';
    const nameMap: { [key: string]: string } = {
      'linear': '线性流线', 'circular': '环形流线', 'grid': '网格流线', 'organic': '有机流线'
    };
    return nameMap[flow] || flow;
  }

  // ==================== 优化建议功能 ====================
  
  // 显示建议详情弹窗的状态
  showSuggestionDetailModal: boolean = false;
  selectedSuggestion: any = null;

  /**
   * 查看建议详情
   */
  viewSuggestionDetail(suggestion: any): void {
    this.selectedSuggestion = suggestion;
    this.showSuggestionDetailModal = true;
  }

  /**
   * 关闭建议详情弹窗
   */
  closeSuggestionDetailModal(): void {
    this.showSuggestionDetailModal = false;
    this.selectedSuggestion = null;
  }

  /**
   * 采纳建议
   */
  acceptSuggestion(suggestion: any): void {
    const confirmMessage = `确定要采纳这条优化建议吗？\n\n类别：${suggestion.category}\n预期提升：${suggestion.expectedImprovement}`;
    
    if (confirm(confirmMessage)) {
      // 标记建议为已采纳
      suggestion.accepted = true;
      suggestion.acceptedAt = new Date();
      
      // 显示成功消息
      alert(`✅ 已采纳优化建议！\n\n类别：${suggestion.category}\n建议已加入您的改进计划中。`);
      
      console.log('已采纳建议:', suggestion);
    }
  }

  /**
   * 准备复盘报告数据
   */
  private prepareReviewReportData(): any {
    return {
      projectInfo: {
        name: this.project?.name || '未命名项目',
        id: this.projectId,
        status: this.project?.currentStage || '进行中',
        startDate: this.project?.createdAt || new Date(),
        completedDate: new Date()
      },
      summary: {
        totalDuration: this.calculateProjectDuration2(),
        stagesCompleted: this.getCompletedStagesCount2(),
        overallScore: this.calculateOverallScore2(),
        strengths: this.getProjectStrengths2(),
        weaknesses: this.getProjectWeaknesses2()
      },
      stageAnalysis: this.getStageAnalysisData2(),
      optimizationSuggestions: this.optimizationSuggestions || [],
      experienceSummary: {}
    };
  }

  /**
   * 生成Excel报告
   */
  private generateExcelReport(data: any): void {
    try {
      // 转换为CSV格式并下载（简化版本）
      this.downloadAsCSV(data);
      
      alert('✅ 报告导出成功！\n\n报告已下载到您的下载文件夹。');
      
    } catch (error) {
      console.error('导出报告失败:', error);
      alert('❌ 导出报告失败，请稍后重试。');
    }
  }

  /**
   * 下载为CSV文件（简化实现）
   */
  private downloadAsCSV(data: any): void {
    // 生成CSV内容
    let csvContent = '\uFEFF'; // UTF-8 BOM
    
    // 项目概况
    csvContent += '项目复盘报告\n\n';
    csvContent += '=== 项目概况 ===\n';
    csvContent += `项目名称,${data.projectInfo.name}\n`;
    csvContent += `项目ID,${data.projectInfo.id}\n`;
    csvContent += `项目状态,${data.projectInfo.status}\n`;
    csvContent += `总耗时,${data.summary.totalDuration}\n`;
    csvContent += `综合评分,${data.summary.overallScore}\n\n`;

    // 优化建议
    csvContent += '=== 优化建议 ===\n';
    csvContent += '优先级,类别,问题,建议,预期提升,是否采纳\n';
    data.optimizationSuggestions.forEach((suggestion: any) => {
      csvContent += `${suggestion.priorityText},${suggestion.category},"${suggestion.problem}","${suggestion.solution}",${suggestion.expectedImprovement},${suggestion.accepted ? '是' : '否'}\n`;
    });

    // 创建Blob并下载
    const blob = new Blob([csvContent], { type: 'text/csv;charset=utf-8;' });
    const link = document.createElement('a');
    const url = URL.createObjectURL(blob);
    
    link.setAttribute('href', url);
    link.setAttribute('download', `项目复盘报告_${data.projectInfo.name}_${this.formatDateHelper(new Date())}.csv`);
    link.style.visibility = 'hidden';
    
    document.body.appendChild(link);
    link.click();
    document.body.removeChild(link);
    
    URL.revokeObjectURL(url);
  }

  // 辅助方法
  private calculateProjectDuration2(): string {
    return '15天';
  }

  private getCompletedStagesCount2(): number {
    return 6;
  }

  private calculateOverallScore2(): string {
    return '85分';
  }

  private getProjectStrengths2(): string[] {
    return ['需求理解准确', '交付质量高', '客户满意度好'];
  }

  private getProjectWeaknesses2(): string[] {
    return ['时间管理待优化', '沟通效率可提升'];
  }

  private getStageAnalysisData2(): any[] {
    return [
      { name: '需求沟通', status: '已完成', duration: '2', score: '90', issues: '0', notes: '沟通顺畅' },
      { name: '方案确认', status: '已完成', duration: '3', score: '85', issues: '1', notes: '一次修改' },
      { name: '建模', status: '已完成', duration: '4', score: '88', issues: '0', notes: '按时完成' },
      { name: '软装', status: '已完成', duration: '2', score: '92', issues: '0', notes: '效果优秀' },
      { name: '渲染', status: '已完成', duration: '3', score: '90', issues: '0', notes: '质量优秀' },
      { name: '后期', status: '已完成', duration: '1', score: '88', issues: '0', notes: '及时交付' }
    ];
  }

  private formatDateHelper(date: Date | string): string {
    if (!date) return '';
    const d = new Date(date);
    return `${d.getFullYear()}-${String(d.getMonth() + 1).padStart(2, '0')}-${String(d.getDate()).padStart(2, '0')}`;
  }

  // ==================== 上传弹窗请求处理 ====================
  
  /**
   * 处理上传弹窗请求事件
   */
  onUploadModalRequested(event: any): void {
    console.log('收到上传弹窗请求:', event);
    
    // 这里可以根据event中的信息打开相应的上传弹窗
    // 目前只做日志记录，实际功能可根据需求扩展
    
    // 如果需要打开特定的上传弹窗，可以在这里实现
    // 例如：this.showUploadModal = true;
  }
}