项目-日志人效分析.md 31 KB
项目日志与人效分析方案
概述
基于Product表统一空间管理和ProjectChange表的项目变化日志，设计完整的项目管理行为数据追踪和人效分析系统，为企业提供数据驱动的绩效评估和优化决策支持。
ProjectChange表设计
表结构定义
interface ProjectChange {
objectId: string; // 主键ID
company: Pointer<Company>; // 所属企业
project?: Pointer<Project>; // 关联项目（可选）
product?: Pointer<Product>; // 关联空间产品（可选）
profile: Pointer<Profile>; // 操作人员
changeType: string; // 变化类型
changeCategory: string; // 变化分类
changeAction: string; // 具体动作
description: string; // 变化描述
oldValue?: any; // 变化前值
newValue?: any; // 变化后值
metadata?: Object; // 扩展元数据
timestamp: Date; // 发生时间
source: string; // 数据来源
clientInfo?: Object; // 客户端信息
duration?: Number; // 操作耗时（毫秒）
relatedModule: string; // 关联模块
impactLevel: string; // 影响级别
tags?: Array<string>; // 标签
data?: Object; // 扩展数据
isDeleted: Boolean;
createdAt: Date;
updatedAt: Date;
}
核心字段枚举值
changeType（变化类型）
project_basic: 项目基础信息变更project_status: 项目状态变更product_create: 产品创建product_update: 产品更新product_stage: 产品阶段变更team_assign: 团队分配file_upload: 文件上传payment_record: 付款记录feedback_create: 反馈创建requirement_update: 需求更新quotation_change: 报价变更quality_review: 质量审核communication: 沟通记录exception: 异常事件milestone: 里程碑达成
changeCategory（变化分类）
项目管理: project_management设计执行: design_execution团队协作: team_collaboration客户沟通: client_communication财务管理: financial_management质量控制: quality_control文件管理: file_management交付管理: delivery_management
changeAction（具体动作）
create: 创建update: 更新delete: 删除assign: 分配approve: 审批reject: 拒绝complete: 完成cancel: 取消upload: 上传download: 下载review: 审核comment: 评论modify: 修改
impactLevel（影响级别）
low: 低影响 - 常规操作，影响范围小medium: 中影响 - 重要操作，影响项目进度high: 高影响 - 关键操作，影响项目交付critical: 严重 - 风险事件，可能导致项目延期或失败
项目管理行为数据分析
1. 岗位行为模式识别
客服人员行为数据
interface ServiceBehaviorData {
// 项目接单与分配
orderAcceptance: {
totalOrders: number; // 接单总数
averageResponseTime: number; // 平均响应时间
conversionRate: number; // 成交转化率
orderToProjectTime: number; // 接单转项目平均时间
};
// 客户沟通
clientCommunication: {
communicationCount: number; // 沟通次数
averageResponseTime: number; // 客户回复响应时间
satisfactionScore: number; // 客户满意度
followupFrequency: number; // 跟进频次
};
// 需求管理
requirementManagement: {
requirementCollectionRate: number; // 需求收集完整率
requirementClarificationCount: number; // 需求澄清次数
analysisAccuracy: number; // 需求分析准确度
};
}
设计师行为数据
interface DesignerBehaviorData {
// 设计执行效率
designExecution: {
projectCount: number; // 负责项目数
averageDesignTime: number; // 平均设计时间
revisionCount: number; // 修改次数
firstPassRate: number; // 一次通过率
};
// 质量表现
qualityMetrics: {
clientRating: number; // 客户评分
qualityIssueCount: number; // 质量问题数
reworkRate: number; // 返工率
innovationScore: number; // 创新评分
};
// 协作表现
collaboration: {
teamCommunication: number; // 团队沟通频次
knowledgeSharing: number; // 知识分享次数
mentorshipActivity: number; // 指导新人次数
};
}
组长行为数据
interface LeaderBehaviorData {
// 项目管理
projectManagement: {
teamProjectCount: number; // 团队项目数
onTimeDeliveryRate: number; // 按时交付率
budgetUtilization: number; // 预算使用率
resourceAllocation: number; // 资源分配效率
};
// 团队管理
teamManagement: {
teamSize: number; // 团队规模
teamSatisfaction: number; // 团队满意度
teamPerformanceScore: number; // 团队绩效
conflictResolution: number; // 冲突解决次数
};
// 质量控制
qualityControl: {
reviewCount: number; // 审核次数
qualityImprovement: number; // 质量改进建议数
errorPrevention: number; // 错误预防次数
};
}
2. 项目生命周期行为数据
项目启动阶段
interface ProjectInitiationData {
// 需求收集
requirementCollection: {
collectionTime: number; // 需求收集耗时
completenessScore: number; // 需求完整度
clarificationRound: number; // 需求澄清轮次
stakeholderEngagement: number; // 相关方参与度
};
// 项目规划
projectPlanning: {
planningTime: number; // 规划时间
scopeDefinitionQuality: number; // 范围定义质量
timelineAccuracy: number; // 时间预估准确性
resourcePlanningAccuracy: number; // 资源规划准确性
};
}
设计执行阶段
interface DesignExecutionData {
// 产品创建
productCreation: {
productCount: number; // 产品数量
creationTime: number; // 创建时间
qualityScore: number; // 质量评分
clientApprovalRate: number; // 客户通过率
};
// 阶段管理
stageManagement: {
stageTransitionTime: number; // 阶段转换时间
blockageFrequency: number; // 阻塞频率
stageQualityScore: number; // 各阶段质量评分
coordinationEfficiency: number; // 协调效率
};
}
交付完成阶段
interface DeliveryCompletionData {
// 交付管理
deliveryManagement: {
deliveryTime: number; // 交付时间
qualityCompliance: number; // 质量合规性
clientAcceptanceRate: number; // 客户验收率
defectRate: number; // 缺陷率
};
// 客户满意度
clientSatisfaction: {
satisfactionScore: number; // 满意度评分
feedbackCount: number; // 反馈数量
complaintCount: number; // 投诉数量
recommendationRate: number; // 推荐率
};
}
ProjectChange记录场景设计
1. 项目管理场景
项目创建与分配
// 场景：客服接收新项目并分配给设计师
const projectAssignmentChange: ProjectChange = {
company: companyPointer,
project: projectPointer,
profile: serviceProfilePointer,
changeType: "project_basic",
changeCategory: "项目管理",
changeAction: "assign",
description: "客服张三将项目'李总现代简约全案'分配给设计师李四",
oldValue: { assignee: null },
newValue: { assignee: "李四", assignedAt: timestamp },
metadata: {
customerResponseTime: 1200, // 客户响应时间（毫秒）
orderValue: 85000, // 订单金额
projectComplexity: "medium" // 项目复杂度
},
duration: 3500,
impactLevel: "medium",
tags: ["项目分配", "新项目", "客户转化"],
relatedModule: "项目管理"
};
项目状态变更
// 场景：项目阶段推进
const projectStageChange: ProjectChange = {
company: companyPointer,
project: projectPointer,
profile: designerProfilePointer,
changeType: "project_status",
changeCategory: "项目管理",
changeAction: "update",
description: "设计师李四将项目'李总现代简约全案'从'建模'阶段推进到'渲染'阶段",
oldValue: { stage: "建模", progress: 45 },
newValue: { stage: "rendering", progress: 60 },
metadata: {
stageCompletionTime: 864000000, // 阶段完成时间（毫秒）
qualityScore: 4.2, // 阶段质量评分
clientFeedbackCount: 2 // 客户反馈次数
},
duration: 1200,
impactLevel: "high",
tags: ["阶段推进", "质量把控", "客户反馈"],
relatedModule: "设计执行"
};
2. 产品管理场景
空间产品创建
// 场景：设计师创建新的空间设计产品
const productCreationChange: ProjectChange = {
company: companyPointer,
project: projectPointer,
product: productPointer,
profile: designerProfilePointer,
changeType: "product_create",
changeCategory: "设计执行",
changeAction: "create",
description: "设计师李四创建空间产品'李总主卧设计'",
newValue: {
productName: "李总主卧设计",
productType: "bedroom",
estimatedBudget: 35000,
estimatedDuration: 7
},
metadata: {
spaceArea: 18.5, // 空间面积
designComplexity: "medium", // 设计复杂度
templateUsed: "modern_minimal", // 使用模板
innovationScore: 3.8 // 创新评分
},
duration: 5400,
impactLevel: "medium",
tags: ["产品设计", "空间规划", "创新设计"],
relatedModule: "产品设计"
};
产品报价更新
// 场景：组长审核并批准产品报价
const quotationApprovalChange: ProjectChange = {
company: companyPointer,
project: projectPointer,
product: productPointer,
profile: leaderProfilePointer,
changeType: "quotation_change",
changeCategory: "财务管理",
changeAction: "approve",
description: "组长王五审核通过'李总主卧设计'产品报价，金额35000元",
oldValue: {
quotation: {
price: 32000,
status: "pending"
}
},
newValue: {
quotation: {
price: 35000,
status: "approved",
approvedBy: "王五",
approvedAt: timestamp
}
},
metadata: {
priceAdjustment: 3000, // 价格调整
negotiationRound: 1, // 商议轮次
profitMargin: 0.28, // 利润率
marketCompetitiveness: "high" // 市场竞争力
},
duration: 2800,
impactLevel: "high",
tags: ["报价审核", "财务决策", "利润管理"],
relatedModule: "财务管理"
};
3. 团队协作场景
团队成员分配
// 场景：组长为项目分配团队成员
const teamAssignmentChange: ProjectChange = {
company: companyPointer,
project: projectPointer,
profile: leaderProfilePointer,
changeType: "team_assign",
changeCategory: "团队协作",
changeAction: "assign",
description: "组长王五为项目'李总现代简约全案'分配渲染师赵六",
newValue: {
teamMember: "赵六",
role: "渲染师",
workload: 0.6,
startDate: timestamp,
responsibilities: ["主卧渲染", "客厅渲染"]
},
metadata: {
workloadBalance: 0.75, // 工作负载平衡度
skillMatchScore: 4.5, // 技能匹配评分
teamMemberAvailability: "high", // 成员可用性
coordinationComplexity: "low" // 协调复杂度
},
duration: 1800,
impactLevel: "medium",
tags: ["团队协作", "技能匹配", "资源分配"],
relatedModule: "团队管理"
};
工作负载调整
// 场景：项目经理调整团队成员工作负载
const workloadAdjustmentChange: ProjectChange = {
company: companyPointer,
project: projectPointer,
profile: leaderProfilePointer,
changeType: "team_assign",
changeCategory: "团队协作",
changeAction: "modify",
description: "组长王五调整设计师李四的工作负载从0.8降至0.6，避免过载",
oldValue: { workload: 0.8, status: "高负载" },
newValue: { workload: 0.6, status: "正常负载" },
metadata: {
overloadRiskLevel: "medium", // 过载风险级别
adjustmentReason: "质量保障", // 调整原因
impactOnTimeline: "minimal", // 对时间线影响
teamMemberConsent: true // 成员同意
},
duration: 900,
impactLevel: "medium",
tags: ["负载调整", "资源优化", "团队管理"],
relatedModule: "团队管理"
};
4. 文件管理场景
设计文件上传
// 场景：设计师上传设计效果图
const fileUploadChange: ProjectChange = {
company: companyPointer,
project: projectPointer,
product: productPointer,
profile: designerProfilePointer,
changeType: "file_upload",
changeCategory: "文件管理",
changeAction: "upload",
description: "设计师李四上传'李总主卧设计'效果图3张",
newValue: {
files: [
{
fileName: "主卧效果图1.jpg",
fileSize: 2458176,
fileType: "rendering",
category: "delivery"
},
{
fileName: "主卧效果图2.jpg",
fileSize: 3152418,
fileType: "rendering",
category: "delivery"
}
],
uploadCount: 3,
totalSize: 8452792
},
metadata: {
uploadDuration: 45000, // 上传耗时（毫秒）
fileQualityScore: 4.7, // 文件质量评分
revisionNumber: 1, // 修改版本
clientApprovalRequired: true // 需要客户审批
},
duration: 45000,
impactLevel: "medium",
tags: ["文件上传", "设计交付", "质量检查"],
relatedModule: "文件管理"
};
客户反馈文件
// 场景：客户上传参考图片
const customerFileUploadChange: ProjectChange = {
company: companyPointer,
project: projectPointer,
profile: customerProfilePointer,
changeType: "file_upload",
changeCategory: "客户沟通",
changeAction: "upload",
description: "客户李总上传参考图片5张，用于明确设计风格偏好",
newValue: {
files: [
{ fileName: "参考风格1.jpg", category: "reference" },
{ fileName: "参考风格2.jpg", category: "reference" }
],
uploadCount: 5,
purpose: "设计参考"
},
metadata: {
source: "客户上传",
referenceClarity: "high", // 参考清晰度
designAlignment: 0.85, // 设计契合度
designerFeedbackRequired: true // 需要设计师反馈
},
duration: 32000,
impactLevel: "low",
tags: ["客户参与", "需求明确", "设计参考"],
relatedModule: "客户沟通"
};
5. 财务管理场景
付款记录
// 场景：财务人员记录客户付款
const paymentRecordChange: ProjectChange = {
company: companyPointer,
project: projectPointer,
profile: financeProfilePointer,
changeType: "payment_record",
changeCategory: "财务管理",
changeAction: "create",
description: "财务人员钱七记录客户李总支付项目首期款35000元",
newValue: {
payment: {
type: "advance",
amount: 35000,
currency: "CNY",
method: "bank_transfer",
status: "paid",
percentage: 30
}
},
metadata: {
paymentDelayDays: 2, // 付款延迟天数
paymentMethod: "bank_transfer", // 付款方式
cashFlowImpact: "positive", // 现金流影响
followUpRequired: false // 需要跟进
},
duration: 2400,
impactLevel: "high",
tags: ["付款记录", "现金管理", "项目收款"],
relatedModule: "财务管理"
};
付款提醒
// 场景：系统自动发送付款提醒
const paymentReminderChange: ProjectChange = {
company: companyPointer,
project: projectPointer,
profile: systemProfilePointer,
changeType: "payment_record",
changeCategory: "财务管理",
changeAction: "comment",
description: "系统自动发送付款提醒给客户李总，提醒第二笔款35000元将于3天后到期",
newValue: {
reminder: {
type: "payment_due",
amount: 35000,
dueDate: dueDate,
reminderSent: true,
reminderCount: 1
}
},
metadata: {
reminderChannel: "wechat", // 提醒渠道
automationEnabled: true, // 自动化启用
responseRequired: true, // 需要响应
urgencyLevel: "medium" // 紧急程度
},
duration: 500,
impactLevel: "medium",
tags: ["自动提醒", "付款管理", "客户沟通"],
relatedModule: "财务管理",
source: "system"
};
6. 质量控制场景
设计质量审核
// 场景：组长审核设计方案
const qualityReviewChange: ProjectChange = {
company: companyPointer,
project: projectPointer,
product: productPointer,
profile: leaderProfilePointer,
changeType: "quality_review",
changeCategory: "质量控制",
changeAction: "review",
description: "组长王五审核'李总主卧设计'方案，提出3点改进建议",
newValue: {
review: {
status: "approved_with_modifications",
qualityScore: 4.2,
issueCount: 3,
improvementSuggestions: [
"灯光布局需要优化",
"储物空间设计可以更充分利用",
"色彩搭配建议调整"
]
}
},
metadata: {
reviewDuration: 3600, // 审核耗时（秒）
checklistScore: 0.88, // 检查表得分
standardCompliance: "high", // 标准合规性
revisionImpact: "low" // 修改影响程度
},
duration: 3600,
impactLevel: "high",
tags: ["质量审核", "设计把关", "改进建议"],
relatedModule: "质量控制"
};
客户反馈处理
// 场景：客服处理客户反馈
const feedbackHandlingChange: ProjectChange = {
company: companyPointer,
project: projectPointer,
profile: serviceProfilePointer,
changeType: "feedback_create",
changeCategory: "客户沟通",
changeAction: "update",
description: "客服张三处理客户李总关于客厅设计的反馈，协调设计师进行修改",
newValue: {
feedback: {
status: "in_progress",
priority: "medium",
assignedTo: "李四",
expectedResolution: timestamp + 86400000
}
},
metadata: {
responseTime: 1800, // 响应时间（秒）
feedbackType: "design_modification", // 反馈类型
clientEmotion: "neutral", // 客户情绪
resolutionComplexity: "medium" // 解决复杂度
},
duration: 1500,
impactLevel: "medium",
tags: ["客户反馈", "问题处理", "协调沟通"],
relatedModule: "客户沟通"
};
人效分析计算方案
1. 个人绩效分析
基础效率指标
interface IndividualEfficiencyMetrics {
// 工作量指标
workload: {
projectCount: number; // 负责项目数量
productCount: number; // 完成产品数量
taskCompletionRate: number; // 任务完成率
averageTaskDuration: number; // 平均任务时长
};
// 质量指标
quality: {
clientSatisfactionScore: number; // 客户满意度评分
revisionRate: number; // 修改率
firstPassYield: number; // 一次通过率
errorCount: number; // 错误数量
};
// 效率指标
efficiency: {
outputPerHour: number; // 每小时产出
resourceUtilization: number; // 资源利用率
deadlineAdherence: number; // 截止时间遵守率
reworkPercentage: number; // 返工比例
};
}
协作表现指标
interface CollaborationMetrics {
// 团队协作
teamwork: {
collaborationScore: number; // 协作评分
knowledgeSharingCount: number; // 知识分享次数
mentorshipScore: number; // 指导评分
conflictResolutionSuccess: number; // 冲突解决成功率
};
// 沟通效率
communication: {
responseTime: number; // 平均响应时间
communicationClarity: number; // 沟通清晰度
stakeholderSatisfaction: number; // 相关方满意度
meetingEffectiveness: number; // 会议有效性
};
}
2. 团队效能分析
团队综合指标
interface TeamEffectivenessMetrics {
// 交付能力
delivery: {
onTimeDeliveryRate: number; // 按时交付率
qualityCompliance: number; // 质量合规性
clientSatisfactionAverage: number; // 平均客户满意度
throughputPerPeriod: number; // 周期产出量
};
// 资源利用
resource: {
teamUtilizationRate: number; // 团队资源利用率
workloadBalance: number; // 工作负载平衡度
skillUtilization: number; // 技能利用率
overtimePercentage: number; // 加班比例
};
// 财务表现
financial: {
revenuePerTeamMember: number; // 人均收入
projectProfitability: number; // 项目盈利性
costEfficiency: number; // 成本效率
budgetAdherence: number; // 预算遵守率
};
}
3. 计算方法与公式
个人效率计算
// 效率综合评分计算
function calculateEfficiencyScore(changeLogs: ProjectChange[], timeRange: DateRange): number {
const workloadScore = calculateWorkloadScore(changeLogs, timeRange);
const qualityScore = calculateQualityScore(changeLogs, timeRange);
const speedScore = calculateSpeedScore(changeLogs, timeRange);
// 加权平均
const weights = { workload: 0.4, quality: 0.4, speed: 0.2 };
return workloadScore * weights.workload +
qualityScore * weights.quality +
speedScore * weights.speed;
}
// 工作量评分计算
function calculateWorkloadScore(changeLogs: ProjectChange[], timeRange: DateRange): number {
const completedTasks = changeLogs.filter(log =>
log.changeAction === 'complete' &&
isDateInRange(log.timestamp, timeRange)
).length;
const totalWorkingHours = calculateWorkingHours(timeRange);
const tasksPerHour = completedTasks / totalWorkingHours;
// 基准对比评分（假设基准为2 tasks/hour）
const baseline = 2.0;
return Math.min(tasksPerHour / baseline, 2.0) * 100;
}
// 质量评分计算
function calculateQualityScore(changeLogs: ProjectChange[], timeRange: DateRange): number {
const feedbackLogs = changeLogs.filter(log =>
log.changeType === 'feedback_create' &&
isDateInRange(log.timestamp, timeRange)
);
if (feedbackLogs.length === 0) return 80; // 默认质量分
const averageRating = feedbackLogs.reduce((sum, log) => {
return sum + (log.metadata?.rating || 3);
}, 0) / feedbackLogs.length;
const revisionLogs = changeLogs.filter(log =>
log.changeAction === 'modify' &&
log.changeCategory === '设计执行'
).length;
const revisionPenalty = Math.min(revisionLogs * 5, 30);
return Math.max((averageRating / 5) * 100 - revisionPenalty, 0);
}
// 速度评分计算
function calculateSpeedScore(changeLogs: ProjectChange[], timeRange: DateRange): number {
const completedTasks = changeLogs.filter(log =>
log.changeAction === 'complete' &&
log.duration &&
isDateInRange(log.timestamp, timeRange)
);
if (completedTasks.length === 0) return 80;
const averageDuration = completedTasks.reduce((sum, log) =>
sum + log.duration!, 0) / completedTasks.length;
const expectedDuration = 3600000; // 1小时基准
const speedRatio = expectedDuration / averageDuration;
return Math.min(speedRatio * 100, 150); // 最高150分
}
团队效能计算
// 团队效能综合评分
function calculateTeamEffectivenessScore(teamChanges: ProjectChange[], timeRange: DateRange): TeamEffectivenessMetrics {
const teamMembers = getUniqueProfiles(teamChanges);
return {
delivery: {
onTimeDeliveryRate: calculateOnTimeDeliveryRate(teamChanges, timeRange),
qualityCompliance: calculateQualityComplianceRate(teamChanges, timeRange),
clientSatisfactionAverage: calculateAverageClientSatisfaction(teamChanges, timeRange),
throughputPerPeriod: calculateThroughput(teamChanges, timeRange)
},
resource: {
teamUtilizationRate: calculateTeamUtilization(teamChanges, teamMembers, timeRange),
workloadBalance: calculateWorkloadBalance(teamChanges, teamMembers, timeRange),
skillUtilization: calculateSkillUtilization(teamChanges, timeRange),
overtimePercentage: calculateOvertimePercentage(teamChanges, teamMembers, timeRange)
},
financial: {
revenuePerTeamMember: calculateRevenuePerMember(teamChanges, teamMembers, timeRange),
projectProfitability: calculateProjectProfitability(teamChanges, timeRange),
costEfficiency: calculateCostEfficiency(teamChanges, timeRange),
budgetAdherence: calculateBudgetAdherence(teamChanges, timeRange)
}
};
}
// 按时交付率计算
function calculateOnTimeDeliveryRate(changes: ProjectChange[], timeRange: DateRange): number {
const deliveries = changes.filter(log =>
log.changeType === 'milestone' &&
log.changeAction === 'complete' &&
isDateInRange(log.timestamp, timeRange)
);
if (deliveries.length === 0) return 100;
const onTimeDeliveries = deliveries.filter(log =>
!log.metadata?.delay || log.metadata.delay <= 0
).length;
return (onTimeDeliveries / deliveries.length) * 100;
}
// 工作负载平衡度计算
function calculateWorkloadBalance(changes: ProjectChange[], members: Profile[], timeRange: DateRange): number {
const workloadByMember = members.map(member => {
const memberChanges = changes.filter(log =>
log.profile.objectId === member.objectId &&
isDateInRange(log.timestamp, timeRange)
);
return memberChanges.reduce((total, log) => {
if (log.changeAction === 'complete' || log.changeAction === 'create') {
return total + (log.metadata?.workload || 1);
}
return total;
}, 0);
});
const averageWorkload = workloadByMember.reduce((sum, w) => sum + w, 0) / workloadByMember.length;
const variance = workloadByMember.reduce((sum, w) => sum + Math.pow(w - averageWorkload, 2), 0) / workloadByMember.length;
const standardDeviation = Math.sqrt(variance);
// 平衡度 = 1 - (标准差/平均值)，越接近1表示越平衡
return Math.max(0, Math.min(100, (1 - standardDeviation / averageWorkload) * 100));
}
4. 预测分析模型
个人绩效预测
interface PerformancePrediction {
predictedEfficiency: number; // 预测效率评分
confidenceLevel: number; // 预测置信度
riskFactors: string[]; // 风险因素
improvementSuggestions: string[]; // 改进建议
}
function predictIndividualPerformance(
profile: Profile,
historicalData: ProjectChange[],
timeHorizon: number // 预测天数
): PerformancePrediction {
const recentPerformance = calculateRecentPerformance(historicalData, 30);
const trend = calculatePerformanceTrend(historicalData, 90);
const workloadPattern = analyzeWorkloadPattern(historicalData, 60);
// 线性回归预测
const predictedScore = recentPerformance.efficiencyScore + (trend * timeHorizon / 30);
// 识别风险因素
const riskFactors = identifyRiskFactors(historicalData);
// 生成改进建议
const suggestions = generateImprovementSuggestions(recentPerformance, riskFactors);
return {
predictedEfficiency: Math.max(0, Math.min(100, predictedScore)),
confidenceLevel: calculateConfidenceLevel(historicalData.length),
riskFactors,
improvementSuggestions: suggestions
};
}
项目风险预警
interface ProjectRiskAlert {
riskLevel: 'low' | 'medium' | 'high' | 'critical';
riskFactors: Array<{
type: string;
probability: number;
impact: number;
description: string;
}>;
mitigationSuggestions: string[];
}
function predictProjectRisks(projectChanges: ProjectChange[]): ProjectRiskAlert {
const riskFactors = [];
// 进度风险分析
const scheduleRisk = analyzeScheduleRisk(projectChanges);
if (scheduleRisk.probability > 0.3) {
riskFactors.push(scheduleRisk);
}
// 质量风险分析
const qualityRisk = analyzeQualityRisk(projectChanges);
if (qualityRisk.probability > 0.2) {
riskFactors.push(qualityRisk);
}
// 资源风险分析
const resourceRisk = analyzeResourceRisk(projectChanges);
if (resourceRisk.probability > 0.25) {
riskFactors.push(resourceRisk);
}
// 综合风险评级
const overallRisk = calculateOverallRisk(riskFactors);
return {
riskLevel: overallRisk.level,
riskFactors,
mitigationSuggestions: generateMitigationStrategies(riskFactors)
};
}
5. 数据可视化方案
个人绩效仪表板
interface PersonalPerformanceDashboard {
profile: Profile;
timeRange: DateRange;
metrics: {
efficiencyScore: number;
qualityScore: number;
workloadBalance: number;
collaborationScore: number;
};
trends: {
efficiencyTrend: Array<{date: Date, value: number}>;
qualityTrend: Array<{date: Date, value: number}>;
workloadTrend: Array<{date: Date, value: number}>;
};
comparisons: {
teamAverage: number;
departmentRank: number;
personalBest: number;
};
}
团队效能雷达图
interface TeamPerformanceRadar {
teamName: string;
dimensions: {
delivery: number; // 交付能力
quality: number; // 质量水平
efficiency: number; // 效率指标
collaboration: number; // 协作能力
innovation: number; // 创新能力
clientSatisfaction: number; // 客户满意度
};
benchmarks: {
departmentAverage: number;
companyAverage: number;
industryStandard: number;
};
}
实施建议
1. 数据收集策略
- 实时记录: 关键业务操作实时记录到ProjectChange表
- 批量处理: 高频操作可考虑批量写入，提高性能
- 数据清洗: 定期清理重复、无效的日志数据
- 隐私保护: 敏感信息进行脱敏处理
2. 分析频率设置
- 实时监控: 关键指标异常实时告警
- 日报: 个人工作量和完成情况日报
- 周报: 团队效能和项目进度周报
- 月报: 综合绩效分析和趋势预测月报
- 季报: 人才发展和团队建设季报
3. 激励机制设计
- 绩效挂钩: 将分析结果与薪酬激励挂钩
- 发展导向: 关注个人成长和技能提升
- 团队奖励: 鼓励团队协作和知识分享
- 持续改进: 基于数据持续优化工作流程
4. 技术实施要点
- 数据一致性: 确保日志数据的完整性和一致性
- 计算性能: 优化大数据量下的计算性能
- 存储优化: 合理设计索引和分区策略
- 安全防护: 防止数据泄露和恶意访问
该方案通过完整的项目变化日志记录和科学的人效分析模型，为企业提供了数据驱动的人才管理和项目优化决策支持系统。