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- import { Component, OnInit, OnDestroy, ChangeDetectorRef } from '@angular/core';
- import { CommonModule } from '@angular/common';
- import { ActivatedRoute, Router } from '@angular/router';
- import { FormsModule, ReactiveFormsModule, FormBuilder, FormGroup, Validators } from '@angular/forms';
- import { ProjectService } from '../../../services/project.service';
- import { PaymentVoucherRecognitionService } from '../../../services/payment-voucher-recognition.service';
- import { ProjectReviewService, ReviewReportExportRequest, ReviewReportShareRequest } from '../../../services/project-review.service';
- import {
- Project,
- RenderProgress,
- CustomerFeedback,
- DesignerChange,
- Settlement,
- ProjectStage,
- PanoramicSynthesis,
- ModelCheckItem
- } from '../../../models/project.model';
- import { RequirementsConfirmCardComponent } from '../../../shared/components/requirements-confirm-card/requirements-confirm-card';
- import { SettlementCardComponent } from '../../../shared/components/settlement-card/settlement-card';
- import { CustomerReviewCardComponent, DetailedCustomerReview } from '../../../shared/components/customer-review-card/customer-review-card';
- import { CustomerReviewFormComponent } from '../../../shared/components/customer-review-form/customer-review-form';
- import { ComplaintCardComponent } from '../../../shared/components/complaint-card/complaint-card';
- import { PanoramicSynthesisCardComponent } from '../../../shared/components/panoramic-synthesis-card/panoramic-synthesis-card';
- import { QuotationDetailsComponent, QuotationData } from './components/quotation-details/quotation-details.component';
- import { DesignerAssignmentComponent, DesignerAssignmentData, Designer as AssignmentDesigner } from './components/designer-assignment/designer-assignment.component';
- // 引入客户服务模块的设计师日历组件
- import { DesignerCalendarComponent, Designer as CalendarDesigner, ProjectGroup as CalendarProjectGroup } from '../../customer-service/consultation-order/components/designer-calendar/designer-calendar.component';
- import { ColorAnalysisResult } from '../../../shared/services/color-analysis.service';
- interface ExceptionHistory {
- id: string;
- type: 'failed' | 'stuck' | 'quality' | 'other';
- description: string;
- submitTime: Date;
- status: '待处理' | '处理中' | '已解决';
- response?: string;
- }
- interface ProjectMember {
- id: string;
- name: string;
- role: string;
- avatar: string;
- skillMatch: number;
- progress: number;
- contribution: number;
- }
- interface ProjectFile {
- id: string;
- name: string;
- type: string;
- size: string;
- date: string;
- url: string;
- }
- interface TimelineEvent {
- id: string;
- time: string;
- title: string;
- action: string;
- description: string;
- }
- // 新增:四大板块键类型(顶层声明,供组件与模板共同使用)
- type SectionKey = 'order' | 'requirements' | 'delivery' | 'aftercare';
- // 素材解析后的方案数据结构
- interface MaterialAnalysis {
- category: string;
- specifications: {
- type: string;
- grade: string;
- thickness?: string;
- finish?: string;
- durability: string;
- };
- usage: {
- area: string;
- percentage: number;
- priority: 'primary' | 'secondary' | 'accent';
- };
- properties: {
- texture: string;
- color: string;
- maintenance: string;
- };
- }
- interface DesignStyleAnalysis {
- primaryStyle: string;
- styleElements: {
- element: string;
- description: string;
- influence: number; // 影响程度 0-100
- }[];
- characteristics: {
- feature: string;
- value: string;
- importance: 'high' | 'medium' | 'low';
- }[];
- compatibility: {
- withMaterials: string[];
- withColors: string[];
- score: number; // 兼容性评分 0-100
- };
- }
- interface ColorSchemeAnalysis {
- palette: {
- color: string;
- hex: string;
- rgb: string;
- percentage: number;
- role: 'dominant' | 'secondary' | 'accent' | 'neutral';
- }[];
- harmony: {
- type: string; // 如:互补色、类似色、三角色等
- temperature: 'warm' | 'cool' | 'neutral';
- contrast: number; // 对比度 0-100
- };
- psychology: {
- mood: string;
- atmosphere: string;
- suitability: string[];
- };
- }
- interface SpaceAnalysis {
- dimensions: {
- length: number;
- width: number;
- height: number;
- area: number;
- volume: number;
- };
- functionalZones: {
- zone: string;
- area: number;
- percentage: number;
- requirements: string[];
- furniture: string[];
- }[];
- circulation: {
- mainPaths: string[];
- pathWidth: number;
- efficiency: number; // 动线效率 0-100
- };
- lighting: {
- natural: {
- direction: string[];
- intensity: string;
- duration: string;
- };
- artificial: {
- zones: string[];
- requirements: string[];
- };
- };
- }
- // 新增:项目复盘数据结构
- interface ProjectReview {
- id: string;
- projectId: string;
- generatedAt: Date;
- overallScore: number; // 项目总评分 0-100
- sopAnalysis: {
- stageName: string;
- plannedDuration: number; // 计划天数
- actualDuration: number; // 实际天数
- score: number; // 阶段评分 0-100
- executionStatus: 'excellent' | 'good' | 'average' | 'poor';
- issues?: string[]; // 问题列表
- }[];
- keyHighlights: string[]; // 项目亮点
- improvementSuggestions: string[]; // 改进建议
- customerSatisfaction: {
- overallRating: number; // 1-5星
- feedback?: string; // 客户反馈
- responseTime: number; // 响应时间(小时)
- completionTime: number; // 完成时间(天)
- };
- teamPerformance: {
- designerScore: number;
- communicationScore: number;
- timelinessScore: number;
- qualityScore: number;
- };
- budgetAnalysis: {
- plannedBudget: number;
- actualBudget: number;
- variance: number; // 预算偏差百分比
- costBreakdown: {
- category: string;
- planned: number;
- actual: number;
- }[];
- };
- lessonsLearned: string[]; // 经验教训
- recommendations: string[]; // 后续项目建议
- }
- interface ProposalAnalysis {
- id: string;
- name: string;
- version: string;
- createdAt: Date;
- status: 'analyzing' | 'completed' | 'approved' | 'rejected';
- materials: MaterialAnalysis[];
- designStyle: DesignStyleAnalysis;
- colorScheme: ColorSchemeAnalysis;
- spaceLayout: SpaceAnalysis;
- budget: {
- total: number;
- breakdown: {
- category: string;
- amount: number;
- percentage: number;
- }[];
- };
- timeline: {
- phase: string;
- duration: number;
- dependencies: string[];
- }[];
- feasibility: {
- technical: number; // 技术可行性 0-100
- budget: number; // 预算可行性 0-100
- timeline: number; // 时间可行性 0-100
- overall: number; // 综合可行性 0-100
- };
- }
- // 交付执行板块数据结构
- interface DeliverySpace {
- id: string;
- name: string; // 空间名称:卧室、餐厅、厨房等
- isExpanded: boolean; // 是否展开
- order: number; // 排序
- }
- interface DeliveryProcess {
- id: string;
- name: string; // 流程名称:建模、软装、渲染、后期
- type: 'modeling' | 'softDecor' | 'rendering' | 'postProcess';
- spaces: DeliverySpace[]; // 该流程下的空间列表
- isExpanded: boolean; // 是否展开
- content: {
- [spaceId: string]: {
- // 每个空间的具体内容
- images: Array<{ id: string; name: string; url: string; size?: string; reviewStatus?: 'pending' | 'approved' | 'rejected' }>;
- progress: number; // 进度百分比
- status: 'pending' | 'in_progress' | 'completed' | 'approved';
- notes: string; // 备注
- lastUpdated: Date;
- };
- };
- }
- @Component({
- selector: 'app-project-detail',
- standalone: true,
- imports: [CommonModule, FormsModule, ReactiveFormsModule, RequirementsConfirmCardComponent, SettlementCardComponent, CustomerReviewCardComponent, CustomerReviewFormComponent, ComplaintCardComponent, PanoramicSynthesisCardComponent, QuotationDetailsComponent, DesignerAssignmentComponent, DesignerCalendarComponent],
- templateUrl: './project-detail.html',
- styleUrls: ['./project-detail.scss', './debug-styles.scss', './horizontal-panel.scss']
- })
- export class ProjectDetail implements OnInit, OnDestroy {
- // 项目基本数据
- projectId: string = '';
- project: Project | undefined;
- renderProgress: RenderProgress | undefined;
- feedbacks: CustomerFeedback[] = [];
- detailedReviews: DetailedCustomerReview[] = [];
- designerChanges: DesignerChange[] = [];
- settlements: Settlement[] = [];
- requirementChecklist: string[] = [];
- reminderMessage: string = '';
- isLoadingRenderProgress: boolean = false;
- errorLoadingRenderProgress: boolean = false;
- feedbackTimeoutCountdown: number = 0;
- private countdownInterval: any;
- projects: {id: string, name: string, status: string}[] = [];
- showDropdown: boolean = false;
- currentStage: string = '';
-
- // 新增:尾款结算完成状态
- isSettlementCompleted: boolean = false;
- isConfirmingSettlement: boolean = false;
- isSettlementInitiated: boolean = false;
- // 新增:自动化功能状态跟踪
- miniprogramPaymentStatus: 'active' | 'inactive' = 'inactive';
- voucherRecognitionCount: number = 0;
- notificationsSent: number = 0;
- isAutoSettling: boolean = false;
- isPaymentVerified: boolean = false;
-
- // 客户信息卡片展开/收起状态
- isCustomerInfoExpanded: boolean = false;
-
- // 新增:订单分配表单相关
- orderCreationForm!: FormGroup;
- optionalForm!: FormGroup;
- isOptionalFormExpanded: boolean = false;
- orderCreationData: any = null;
-
- // 新增:方案分析相关数据
- proposalAnalysis: ProposalAnalysis | null = null;
- isAnalyzing: boolean = false;
- analysisProgress: number = 0;
- // 新增:右侧色彩分析结果展示
- colorAnalysisResult: ColorAnalysisResult | null = null;
- dominantColorHex: string | null = null;
- // 新增:区分展示的参考图片与CAD文件(来源于需求确认子组件)
- referenceImages: any[] = [];
- cadFiles: any[] = [];
-
- // 新增:详细分析数据属性
- enhancedColorAnalysis: any = null;
- formAnalysis: any = null;
- textureAnalysis: any = null;
- patternAnalysis: any = null;
- lightingAnalysis: any = null;
- materialAnalysisData: any[] = [];
-
- // 新增:9阶段顺序(串式流程)- 包含后期阶段
- stageOrder: ProjectStage[] = ['订单分配', '需求沟通', '方案确认', '建模', '软装', '渲染', '后期', '尾款结算', '客户评价', '投诉处理'];
- // 新增:阶段展开状态(默认全部收起,当前阶段在数据加载后自动展开)
- expandedStages: Partial<Record<ProjectStage, boolean>> = {
- '订单分配': false,
- '需求沟通': false,
- '方案确认': false,
- '建模': false,
- '软装': false,
- '渲染': false,
- '后期': false,
- '尾款结算': false,
- '客户评价': false,
- '投诉处理': false,
- };
- // 新增:四大板块定义与展开状态 - 交付执行板块调整为三个阶段
- sections: Array<{ key: SectionKey; label: string; stages: ProjectStage[] }> = [
- { key: 'order', label: '订单分配', stages: ['订单分配'] },
- { key: 'requirements', label: '确认需求', stages: ['需求沟通', '方案确认'] },
- { key: 'delivery', label: '交付执行', stages: ['建模', '软装', '渲染', '后期'] },
- { key: 'aftercare', label: '售后', stages: [] }
- ];
- expandedSection: SectionKey | null = null;
- // 渲染异常反馈相关属性
- exceptionType: 'failed' | 'stuck' | 'quality' | 'other' = 'failed';
- exceptionDescription: string = '';
- exceptionScreenshotUrl: string | null = null;
- exceptionHistories: ExceptionHistory[] = [];
- isSubmittingFeedback: boolean = false;
- selectedScreenshot: File | null = null;
- screenshotPreview: string | null = null;
- showExceptionForm: boolean = false;
-
- // 标签页相关
- activeTab: 'progress' | 'members' | 'files' = 'progress';
- tabs: Array<{ id: 'progress' | 'members' | 'files'; name: string }> = [
- { id: 'progress', name: '项目进度' },
- { id: 'members', name: '项目成员' },
- { id: 'files', name: '项目文件' }
- ];
- // 标准化阶段(视图层映射)
- standardPhases: Array<'待分配' | '需求方案' | '项目执行' | '收尾验收' | '归档'> = ['待分配', '需求方案', '项目执行', '收尾验收', '归档'];
- // 文件上传(通用)
- acceptedFileTypes: string = '.doc,.docx,.pdf,.jpg,.jpeg,.png,.zip,.rar,.max,.obj';
- isUploadingFile: boolean = false;
- projectMembers: ProjectMember[] = [];
-
- // 项目文件数据
- projectFiles: ProjectFile[] = [];
-
- // 团队协作时间轴
- timelineEvents: TimelineEvent[] = [];
- // 团队分配弹窗相关
- selectedDesigner: any = null;
- projectData: any = null;
- // ============ 阶段图片上传状态(新增) ============
- allowedImageTypes: string = '.jpg,.jpeg,.png';
- // 增加审核状态reviewStatus与是否已同步synced标记(仅由组长操作)
- whiteModelImages: Array<{ id: string; name: string; url: string; size?: string; reviewStatus?: 'pending' | 'approved' | 'rejected'; synced?: boolean }> = [];
- softDecorImages: Array<{ id: string; name: string; url: string; size?: string; reviewStatus?: 'pending' | 'approved' | 'rejected'; synced?: boolean }> = [];
- renderLargeImages: Array<{ id: string; name: string; url: string; size?: string; locked?: boolean; reviewStatus?: 'pending' | 'approved' | 'rejected'; synced?: boolean }> = [];
- postProcessImages: Array<{ id: string; name: string; url: string; size?: string; reviewStatus?: 'pending' | 'approved' | 'rejected'; synced?: boolean }> = [];
- showRenderUploadModal: boolean = false;
- pendingRenderLargeItems: Array<{ id: string; name: string; url: string; file: File }> = [];
- // 视图上下文:根据路由前缀识别角色视角(客服/设计师/组长)
- roleContext: 'customer-service' | 'designer' | 'team-leader' | 'technical' = 'designer';
- // ============ 模型检查项数据 ============
- modelCheckItems: ModelCheckItem[] = [
- { id: 'check-1', name: '户型匹配度检查', isPassed: false, notes: '' },
- { id: 'check-2', name: '尺寸精度验证', isPassed: false, notes: '' },
- { id: 'check-3', name: '材质贴图检查', isPassed: false, notes: '' },
- { id: 'check-4', name: '光影效果验证', isPassed: false, notes: '' },
- { id: 'check-5', name: '细节完整性检查', isPassed: false, notes: '' }
- ];
- // ============ 交付执行板块数据 ============
- deliveryProcesses: DeliveryProcess[] = [
- {
- id: 'modeling',
- name: '建模',
- type: 'modeling',
- isExpanded: true, // 默认展开第一个
- spaces: [
- { id: 'bedroom', name: '卧室', isExpanded: false, order: 1 },
- { id: 'living', name: '客厅', isExpanded: false, order: 2 },
- { id: 'kitchen', name: '厨房', isExpanded: false, order: 3 }
- ],
- content: {
- 'bedroom': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
- 'living': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
- 'kitchen': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() }
- }
- },
- {
- id: 'softDecor',
- name: '软装',
- type: 'softDecor',
- isExpanded: false,
- spaces: [
- { id: 'bedroom', name: '卧室', isExpanded: false, order: 1 },
- { id: 'living', name: '客厅', isExpanded: false, order: 2 },
- { id: 'kitchen', name: '厨房', isExpanded: false, order: 3 }
- ],
- content: {
- 'bedroom': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
- 'living': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
- 'kitchen': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() }
- }
- },
- {
- id: 'rendering',
- name: '渲染',
- type: 'rendering',
- isExpanded: false,
- spaces: [
- { id: 'bedroom', name: '卧室', isExpanded: false, order: 1 },
- { id: 'living', name: '客厅', isExpanded: false, order: 2 },
- { id: 'kitchen', name: '厨房', isExpanded: false, order: 3 }
- ],
- content: {
- 'bedroom': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
- 'living': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
- 'kitchen': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() }
- }
- },
- {
- id: 'postProcess',
- name: '后期',
- type: 'postProcess',
- isExpanded: false,
- spaces: [
- { id: 'bedroom', name: '卧室', isExpanded: false, order: 1 },
- { id: 'living', name: '客厅', isExpanded: false, order: 2 },
- { id: 'kitchen', name: '厨房', isExpanded: false, order: 3 }
- ],
- content: {
- 'bedroom': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
- 'living': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() },
- 'kitchen': { images: [], progress: 0, status: 'pending', notes: '', lastUpdated: new Date() }
- }
- }
- ];
- // 新增空间输入框状态
- newSpaceName: { [processId: string]: string } = {};
- showAddSpaceInput: { [processId: string]: boolean } = {};
- constructor(
- private route: ActivatedRoute,
- private projectService: ProjectService,
- private router: Router,
- private fb: FormBuilder,
- private cdr: ChangeDetectorRef,
- private paymentVoucherService: PaymentVoucherRecognitionService,
- private projectReviewService: ProjectReviewService
- ) {}
- // 切换标签页
- switchTab(tabId: 'progress' | 'members' | 'files') {
- this.activeTab = tabId;
- }
- // 类型安全的标签页检查方法
- isActiveTab(tabId: 'progress' | 'members' | 'files'): boolean {
- return this.activeTab === tabId;
- }
- // 根据事件类型获取作者名称
- getEventAuthor(action: string): string {
- // 根据不同的action类型返回对应的作者名称
- switch(action) {
- case '完成':
- case '更新':
- case '优化':
- return '李设计师';
- case '收到':
- return '李客服';
- case '提交':
- return '赵建模师';
- default:
- return '王组长';
- }
- }
- // 切换项目
- switchProject(projectId: string): void {
- this.projectId = projectId;
- this.loadProjectData();
- this.loadProjectMembers();
- this.loadProjectFiles();
- this.loadTimelineEvents();
- // 更新URL但不触发组件重载
- this.router.navigate([], { relativeTo: this.route, queryParamsHandling: 'merge', queryParams: { id: projectId } });
- }
- // 检查是否处于订单分配阶段,用于红色高亮显示
- isCurrentOrderCreation(): boolean {
- // 只有当订单分配阶段是当前活跃阶段时才标红显示
- // 修复逻辑:完成前序环节后才标红当前阶段
- const currentStage = this.project?.currentStage;
- if (!currentStage) return false;
-
- // 如果当前阶段就是订单分配阶段,说明需要标红显示
- if (currentStage === '订单分配') return true;
-
- // 如果当前阶段在订单分配之后,说明订单分配已完成,不应标红
- const stageOrder = [
- '订单分配', '需求沟通', '方案确认', '建模', '软装',
- '渲染', '尾款结算', '客户评价', '投诉处理'
- ];
-
- const currentIndex = stageOrder.indexOf(currentStage);
- const orderCreationIndex = stageOrder.indexOf('订单分配');
-
- // 如果当前阶段在订单分配之后,说明订单分配已完成
- return currentIndex <= orderCreationIndex;
- }
- // 返回工作台
- backToWorkbench(): void {
- this.router.navigate(['/designer/dashboard']);
- }
-
- // 检查阶段是否已完成
- isStageCompleted(stage: ProjectStage): boolean {
- if (!this.project) return false;
-
- // 定义阶段顺序
- const stageOrder = [
- '订单分配', '需求沟通', '方案确认', '建模', '软装',
- '渲染', '尾款结算', '客户评价', '投诉处理'
- ];
-
- // 获取当前阶段和检查阶段的索引
- const currentStageIndex = stageOrder.indexOf(this.project.currentStage);
- const checkStageIndex = stageOrder.indexOf(stage);
-
- // 如果检查阶段在当前阶段之前,则已完成
- return checkStageIndex < currentStageIndex;
- }
- // 获取阶段状态:completed/active/pending
- getStageStatus(stage: ProjectStage): 'completed' | 'active' | 'pending' {
- const order = this.stageOrder;
- // 优先使用 currentStage 属性,如果没有则使用 project.currentStage
- const current = (this.currentStage as ProjectStage) || (this.project?.currentStage as ProjectStage | undefined);
- const currentIdx = current ? order.indexOf(current) : -1;
- const idx = order.indexOf(stage);
- if (idx === -1) return 'pending';
- if (currentIdx === -1) return 'pending';
- if (idx < currentIdx) return 'completed';
- if (idx === currentIdx) return 'active';
- return 'pending';
- }
- // 切换阶段展开/收起,并保持单展开
- toggleStage(stage: ProjectStage): void {
- // 已移除所有展开按钮,本方法保留以兼容模板其它引用,如无需可进一步删除调用点和方法
- const exclusivelyOpen = true;
- if (exclusivelyOpen) {
- Object.keys(this.expandedStages).forEach((key) => (this.expandedStages[key as ProjectStage] = false));
- this.expandedStages[stage] = true;
- } else {
- this.expandedStages[stage] = !this.expandedStages[stage];
- }
- }
- // 查看阶段详情(已不再通过按钮触发,保留以兼容日志或未来调用)
- viewStageDetails(stage: ProjectStage): void {
- // 以往这里有 alert/导航行为,现清空用户交互,避免误触
- return;
- }
- ngOnInit(): void {
- // 初始化表单
- this.initializeForms();
-
- // 初始化需求关键信息数据
- this.ensureRequirementData();
-
- // 重置方案分析状态,确保需求信息展示区域能够显示
- this.resetProposalAnalysis();
-
- // 初始化售后模块示例数据
- this.initializeAftercareData();
-
- this.route.paramMap.subscribe(params => {
- this.projectId = params.get('id') || '';
- // 根据当前URL检测视图上下文
- this.roleContext = this.detectRoleContextFromUrl();
- this.loadProjectData();
- this.loadExceptionHistories();
- this.loadProjectMembers();
- this.loadProjectFiles();
- this.loadTimelineEvents();
-
- // 启动客户信息自动同步
- this.startAutoSync();
- });
- // 新增:监听查询参数,支持通过 activeTab 设置初始标签页和 currentStage 设置当前阶段
- this.route.queryParamMap.subscribe(qp => {
- const raw = qp.get('activeTab');
- const alias: Record<string, 'progress' | 'members' | 'files'> = {
- requirements: 'progress',
- overview: 'progress'
- };
- const tab = raw && (raw in alias ? alias[raw] : raw);
- if (tab === 'progress' || tab === 'members' || tab === 'files') {
- this.activeTab = tab;
- }
-
- // 处理 currentStage 查询参数
- const currentStageParam = qp.get('currentStage');
- if (currentStageParam) {
- this.currentStage = currentStageParam;
-
- // 根据当前阶段设置项目状态和展开相应区域
- this.initializeStageFromRoute(currentStageParam as ProjectStage);
-
- // 根据当前阶段自动展开对应的区域
- const sectionKey = this.getSectionKeyForStage(currentStageParam as ProjectStage);
- if (sectionKey) {
- this.expandedSection = sectionKey;
- }
-
- // 延迟滚动到对应阶段
- setTimeout(() => {
- this.scrollToStage(currentStageParam as ProjectStage);
- }, 500);
- }
- // 处理从客服项目列表传递的同步数据
- const syncDataParam = qp.get('syncData');
- if (syncDataParam) {
- try {
- const syncData = JSON.parse(syncDataParam);
- console.log('接收到客服同步数据:', syncData);
-
- // 设置同步状态
- this.isSyncingCustomerInfo = true;
-
- // 存储订单分配数据用于显示
- this.orderCreationData = syncData;
-
- // 更新projectData以传递给子组件
- this.projectData = {
- customerInfo: syncData.customerInfo,
- requirementInfo: syncData.requirementInfo,
- preferenceTags: syncData.preferenceTags
- };
-
- // 同步客户信息到表单
- if (syncData.customerInfo) {
- this.customerForm.patchValue({
- name: syncData.customerInfo.name || '',
- phone: syncData.customerInfo.phone || '',
- wechat: syncData.customerInfo.wechat || '',
- customerType: syncData.customerInfo.customerType || '新客户',
- source: syncData.customerInfo.source || '小程序',
- remark: syncData.customerInfo.remark || '',
- demandType: syncData.customerInfo.demandType || '',
- followUpStatus: syncData.customerInfo.followUpStatus || '待分配'
- });
- // 设置选中的客户
- this.selectedOrderCustomer = {
- id: syncData.customerInfo.id || 'temp-' + Date.now(),
- name: syncData.customerInfo.name,
- phone: syncData.customerInfo.phone,
- wechat: syncData.customerInfo.wechat,
- customerType: syncData.customerInfo.customerType,
- source: syncData.customerInfo.source,
- remark: syncData.customerInfo.remark
- };
- }
- // 同步需求信息
- if (syncData.requirementInfo) {
- this.syncRequirementKeyInfo(syncData.requirementInfo);
- }
- // 同步偏好标签到项目数据
- if (syncData.preferenceTags && this.project) {
- this.project.customerTags = syncData.preferenceTags.map((tag: string) => ({
- source: '客服填写',
- needType: tag,
- preference: tag,
- colorAtmosphere: tag
- }));
- }
- // 模拟同步完成
- setTimeout(() => {
- this.isSyncingCustomerInfo = false;
- this.lastSyncTime = new Date();
- this.cdr.detectChanges();
- console.log('客户信息同步完成');
- }, 1500);
- // 触发界面更新
- this.cdr.detectChanges();
-
- console.log('客服数据同步完成,orderCreationData:', this.orderCreationData);
- } catch (error) {
- console.error('解析同步数据失败:', error);
- this.isSyncingCustomerInfo = false;
- }
- }
- });
-
- // 添加点击事件监听器,当点击页面其他位置时关闭下拉菜单
- document.addEventListener('click', this.closeDropdownOnClickOutside);
-
- // 初始化客户表单(与客服端保持一致)
- this.customerForm = this.fb.group({
- name: ['', Validators.required],
- phone: ['', [Validators.required, Validators.pattern(/^1[3-9]\d{9}$/)]],
- wechat: [''],
- customerType: ['新客户'],
- source: [''],
- remark: [''],
- demandType: [''],
- followUpStatus: ['']
- });
-
- // 自动生成下单时间
- this.orderTime = new Date().toLocaleString('zh-CN', {
- year: 'numeric', month: '2-digit', day: '2-digit',
- hour: '2-digit', minute: '2-digit', second: '2-digit'
- });
- }
- // 新增:根据路由参数初始化阶段状态
- private initializeStageFromRoute(targetStage: ProjectStage): void {
- // 设置当前阶段
- this.currentStage = targetStage;
-
- // 根据目标阶段设置之前的阶段为已完成
- const targetIndex = this.stageOrder.indexOf(targetStage);
- if (targetIndex > 0) {
- // 将目标阶段之前的所有阶段设置为已完成
- for (let i = 0; i < targetIndex; i++) {
- const stage = this.stageOrder[i];
- this.expandedStages[stage] = false; // 已完成的阶段收起
- }
- }
-
- // 展开当前阶段
- this.expandedStages[targetStage] = true;
-
- // 如果项目对象存在,更新项目的当前阶段
- if (this.project) {
- this.project.currentStage = targetStage;
- }
-
- // 触发变更检测以更新UI
- this.cdr.detectChanges();
- }
- ngOnDestroy(): void {
- if (this.countdownInterval) {
- clearInterval(this.countdownInterval);
- }
-
- // 停止自动同步
- this.stopAutoSync();
-
- document.removeEventListener('click', this.closeDropdownOnClickOutside);
- // 释放所有 blob 预览 URL
- const revokeList: string[] = [];
- this.whiteModelImages.forEach(i => { if (i.url.startsWith('blob:')) revokeList.push(i.url); });
- this.softDecorImages.forEach(i => { if (i.url.startsWith('blob:')) revokeList.push(i.url); });
- this.renderLargeImages.forEach(i => { if (i.url.startsWith('blob:')) revokeList.push(i.url); });
- this.pendingRenderLargeItems.forEach(i => { if (i.url.startsWith('blob:')) revokeList.push(i.url); });
- revokeList.forEach(u => URL.revokeObjectURL(u));
- }
- // ============ 角色视图与只读控制(新增) ============
- private detectRoleContextFromUrl(): 'customer-service' | 'designer' | 'team-leader' | 'technical' {
- const url = this.router.url || '';
-
- // 首先检查查询参数中的role
- const queryParams = this.route.snapshot.queryParamMap;
- const roleParam = queryParams.get('role');
- if (roleParam === 'customer-service') {
- return 'customer-service';
- }
- if (roleParam === 'technical') {
- return 'technical';
- }
-
- // 如果没有role查询参数,则根据URL路径判断
- if (url.includes('/customer-service/')) return 'customer-service';
- if (url.includes('/team-leader/')) return 'team-leader';
- if (url.includes('/technical/')) return 'technical';
- return 'designer';
- }
- isDesignerView(): boolean { return this.roleContext === 'designer'; }
- isTeamLeaderView(): boolean { return this.roleContext === 'team-leader'; }
- isCustomerServiceView(): boolean { return this.roleContext === 'customer-service'; }
- isTechnicalView(): boolean { return this.roleContext === 'technical'; }
- // 只读规则:客服视角为只读
- isReadOnly(): boolean { return this.isCustomerServiceView(); }
- // 权限控制:客服只能编辑订单分配、确认需求、售后板块
- canEditSection(sectionKey: SectionKey): boolean {
- if (this.isCustomerServiceView()) {
- return sectionKey === 'order' || sectionKey === 'requirements' || sectionKey === 'aftercare';
- }
- return true; // 设计师和组长可以编辑所有板块
- }
- // 权限控制:客服只能编辑特定阶段
- canEditStage(stage: ProjectStage): boolean {
- if (this.isCustomerServiceView()) {
- const editableStages: ProjectStage[] = [
- '订单分配', '需求沟通', '方案确认', // 订单分配和确认需求板块
- '尾款结算', '客户评价', '投诉处理' // 售后板块
- ];
- return editableStages.includes(stage);
- }
- return true; // 设计师和组长可以编辑所有阶段
- }
- // 计算当前激活板块:优先用户点击的 expandedSection;否则取当前阶段所属板块;再否则回退首个板块
- private getActiveSectionKey(): SectionKey {
- if (this.expandedSection) return this.expandedSection;
- const current = this.project?.currentStage as ProjectStage | undefined;
- return current ? this.getSectionKeyForStage(current) : this.sections[0].key;
- }
- // 返回当前板块的全部阶段(所有角色一致):
- // 设计师也可查看 订单分配/确认需求/售后 板块内容
- getVisibleStages(): ProjectStage[] {
- const activeKey = this.getActiveSectionKey();
- const sec = this.sections.find(s => s.key === activeKey);
- return sec ? sec.stages : [];
- }
- // ============ 组长:同步上传与审核(新增,模拟实现) ============
- syncUploadedImages(phase: 'white' | 'soft' | 'render' | 'postProcess'): void {
- if (!this.isTeamLeaderView()) return;
- const markSynced = (arr: Array<{ reviewStatus?: 'pending'|'approved'|'rejected'; synced?: boolean }>) => {
- arr.forEach(img => {
- if (!img.synced) img.synced = true;
- if (!img.reviewStatus) img.reviewStatus = 'pending';
- });
- };
- if (phase === 'white') markSynced(this.whiteModelImages);
- if (phase === 'soft') markSynced(this.softDecorImages);
- if (phase === 'render') markSynced(this.renderLargeImages);
- if (phase === 'postProcess') markSynced(this.postProcessImages);
- alert('已同步该阶段的图片信息(模拟)');
- }
- reviewImage(imageId: string, phase: 'white' | 'soft' | 'render' | 'postProcess', status: 'approved' | 'rejected'): void {
- if (!this.isTeamLeaderView()) return;
- const setStatus = (arr: Array<{ id: string; reviewStatus?: 'pending'|'approved'|'rejected'; synced?: boolean }>) => {
- const target = arr.find(i => i.id === imageId);
- if (target) {
- target.reviewStatus = status;
- if (!target.synced) target.synced = true; // 审核时自动视为已同步
- }
- };
- if (phase === 'white') setStatus(this.whiteModelImages);
- if (phase === 'soft') setStatus(this.softDecorImages);
- if (phase === 'render') setStatus(this.renderLargeImages);
- if (phase === 'postProcess') setStatus(this.postProcessImages);
- }
- getImageReviewStatusText(img: { reviewStatus?: 'pending'|'approved'|'rejected'; synced?: boolean }): string {
- const synced = img.synced ? '已同步' : '未同步';
- const map: Record<string, string> = {
- 'pending': '待审',
- 'approved': '已通过',
- 'rejected': '已驳回'
- };
- const st = img.reviewStatus ? map[img.reviewStatus] : '未标记';
- return `${st} · ${synced}`;
- }
- // 点击页面其他位置时关闭下拉菜单
- private closeDropdownOnClickOutside = (event: MouseEvent): void => {
- const targetElement = event.target as HTMLElement;
- const projectSwitcher = targetElement.closest('.project-switcher');
-
- if (!projectSwitcher && this.showDropdown) {
- this.showDropdown = false;
- }
- };
- loadProjectData(): void {
- if (this.projectId) {
- this.loadProjectDetails();
- this.loadRenderProgress();
- this.loadCustomerFeedbacks();
- this.loadDesignerChanges();
- this.loadSettlements();
- this.loadRequirementChecklist();
- }
-
- // 初始化项目列表数据(模拟)
- this.projects = [
- { id: '1', name: '现代风格客厅设计', status: '进行中' },
- { id: '2', name: '北欧风卧室装修', status: '已完成' },
- { id: '3', name: '新中式书房改造', status: '进行中' },
- { id: '4', name: '工业风餐厅设计', status: '待处理' }
- ];
- }
-
- // 加载项目成员数据
- loadProjectMembers(): void {
- // 模拟API请求获取项目成员数据
- setTimeout(() => {
- this.projectMembers = [
- {
- id: '1',
- name: '李设计师',
- role: '主设计师',
- avatar: '李',
- skillMatch: 95,
- progress: 65,
- contribution: 75
- },
- {
- id: '2',
- name: '陈设计师',
- role: '助理设计师',
- avatar: '陈',
- skillMatch: 88,
- progress: 80,
- contribution: 60
- },
- {
- id: '3',
- name: '王组长',
- role: '项目组长',
- avatar: '王',
- skillMatch: 92,
- progress: 70,
- contribution: 70
- },
- {
- id: '4',
- name: '赵建模师',
- role: '3D建模师',
- avatar: '赵',
- skillMatch: 90,
- progress: 90,
- contribution: 85
- }
- ];
- }, 600);
- }
-
- // 加载项目文件数据
- loadProjectFiles(): void {
- // 模拟API请求获取项目文件数据
- setTimeout(() => {
- this.projectFiles = [
- {
- id: '1',
- name: '客厅设计方案V2.0.pdf',
- type: 'pdf',
- size: '2.5MB',
- date: '2024-02-10',
- url: '#'
- },
- {
- id: '2',
- name: '材质库集合.rar',
- type: 'rar',
- size: '45.8MB',
- date: '2024-02-08',
- url: '#'
- },
- {
- id: '3',
- name: '客厅渲染预览1.jpg',
- type: 'jpg',
- size: '3.2MB',
- date: '2024-02-14',
- url: '#'
- },
- {
- id: '4',
- name: '3D模型文件.max',
- type: 'max',
- size: '87.5MB',
- date: '2024-02-12',
- url: '#'
- },
- {
- id: '5',
- name: '客户需求文档.docx',
- type: 'docx',
- size: '1.2MB',
- date: '2024-01-15',
- url: '#'
- },
- {
- id: '6',
- name: '客厅渲染预览2.jpg',
- type: 'jpg',
- size: '3.8MB',
- date: '2024-02-15',
- url: '#'
- }
- ];
- }, 700);
- }
-
- // 加载团队协作时间轴数据
- loadTimelineEvents(): void {
- // 模拟API请求获取时间轴数据
- setTimeout(() => {
- this.timelineEvents = [
- {
- id: '1',
- time: '2024-02-15 14:30',
- title: '渲染完成',
- action: '完成',
- description: '客厅主视角渲染已完成,等待客户确认'
- },
- {
- id: '2',
- time: '2024-02-14 10:15',
- title: '材质调整',
- action: '更新',
- description: '根据客户反馈调整了沙发和窗帘材质'
- },
- {
- id: '3',
- time: '2024-02-12 16:45',
- title: '模型优化',
- action: '优化',
- description: '优化了模型面数,提高渲染效率'
- },
- {
- id: '4',
- time: '2024-02-10 09:30',
- title: '客户反馈',
- action: '收到',
- description: '收到客户关于颜色和储物空间的反馈意见'
- },
- {
- id: '5',
- time: '2024-02-08 15:20',
- title: '模型提交',
- action: '提交',
- description: '完成3D模型搭建并提交审核'
- }
- ];
- }, 800);
- }
-
- // 加载历史反馈记录
- loadExceptionHistories(): void {
- this.projectService.getExceptionHistories(this.projectId).subscribe(histories => {
- this.exceptionHistories = histories;
- });
- }
- loadProjectDetails(): void {
- console.log('=== loadProjectDetails 开始加载项目数据 ===');
- console.log('当前项目ID:', this.projectId);
- this.projectService.getProjectById(this.projectId).subscribe(project => {
- console.log('获取到的项目数据:', project);
- if (!project) {
- console.error('未找到项目数据,项目ID:', this.projectId);
- // 如果找不到项目,尝试使用默认项目ID
- console.log('尝试使用默认项目ID: proj-001');
- this.projectService.getProjectById('proj-001').subscribe(defaultProject => {
- console.log('默认项目数据:', defaultProject);
- if (defaultProject) {
- this.project = defaultProject;
- this.currentStage = defaultProject.currentStage || '';
- console.log('使用默认项目,设置当前阶段:', this.currentStage);
- this.setupStageExpansion(defaultProject);
- }
- });
- return;
- }
-
- this.project = project;
- // 设置当前阶段
- if (project) {
- this.currentStage = project.currentStage || '';
- console.log('设置当前阶段:', this.currentStage);
- this.setupStageExpansion(project);
- }
- // 检查技能匹配度 - 已注释掉以取消弹窗警告
- // this.checkSkillMismatch();
- });
- }
- private setupStageExpansion(project: any): void {
- // 重置展开状态并默认展开当前阶段
- this.stageOrder.forEach(s => this.expandedStages[s] = false);
- const currentStage = project.currentStage as ProjectStage;
- if (this.stageOrder.includes(currentStage)) {
- this.expandedStages[currentStage] = true;
- console.log('展开当前阶段:', currentStage);
- }
- // 新增:根据当前阶段默认展开所属板块
- const currentSec = this.getSectionKeyForStage(currentStage);
- this.expandedSection = currentSec;
- console.log('展开板块:', currentSec);
-
- // 新增:如果当前阶段是建模、软装或渲染,自动展开对应的折叠面板
- if (currentStage === '建模' || currentStage === '软装' || currentStage === '渲染') {
- const processTypeMap = {
- '建模': 'modeling',
- '软装': 'softDecor',
- '渲染': 'rendering'
- };
- const processType = processTypeMap[currentStage] as 'modeling' | 'softDecor' | 'rendering';
- const targetProcess = this.deliveryProcesses.find(p => p.type === processType);
- if (targetProcess) {
- // 展开对应的流程面板
- targetProcess.isExpanded = true;
- // 展开第一个空间以便用户操作
- if (targetProcess.spaces.length > 0) {
- targetProcess.spaces[0].isExpanded = true;
- // 关闭其他空间
- targetProcess.spaces.slice(1).forEach(space => space.isExpanded = false);
- }
- console.log('自动展开折叠面板:', currentStage, processType);
- }
- }
- }
-
- // 整理项目详情
- organizeProject(): void {
- // 模拟整理项目逻辑
- alert('项目详情已整理');
- }
-
- // 检查当前阶段是否显示特定卡片
- shouldShowCard(cardType: string): boolean {
- // 改为始终显示:各阶段详情在看板下方就地展示,不再受当前阶段限制
- return true;
- }
- loadRenderProgress(): void {
- this.isLoadingRenderProgress = true;
- this.errorLoadingRenderProgress = false;
-
- // 模拟API加载过程
- setTimeout(() => {
- this.projectService.getRenderProgress(this.projectId).subscribe(progress => {
- this.renderProgress = progress;
- this.isLoadingRenderProgress = false;
-
- // 模拟API加载失败的情况
- if (!progress) {
- this.errorLoadingRenderProgress = true;
- // 通知技术组长
- this.notifyTeamLeader('render-failed');
- } else {
- // 检查是否需要显示超时预警
- this.checkRenderTimeout();
- }
- });
- }, 1000);
- }
- loadCustomerFeedbacks(): void {
- this.projectService.getCustomerFeedbacks().subscribe(feedbacks => {
- this.feedbacks = feedbacks.filter(f => f.projectId === this.projectId);
- // 为反馈添加分类标签
- this.tagCustomerFeedbacks();
- // 检查是否有需要处理的反馈并启动倒计时
- this.checkFeedbackTimeout();
- });
- }
- loadDesignerChanges(): void {
- // 在实际应用中,这里应该从服务中获取设计师变更记录
- // 这里使用模拟数据
- this.designerChanges = [
- {
- id: 'dc1',
- projectId: this.projectId,
- oldDesignerId: 'designer2',
- oldDesignerName: '设计师B',
- newDesignerId: 'designer1',
- newDesignerName: '设计师A',
- changeTime: new Date('2025-09-05'),
- acceptanceTime: new Date('2025-09-05'),
- historicalAchievements: ['完成初步建模', '确定色彩方案'],
- completedWorkload: 30
- }
- ];
- }
- loadSettlements(): void {
- this.projectService.getSettlements().subscribe(settlements => {
- this.settlements = settlements.filter(s => s.projectId === this.projectId);
- });
- }
- loadRequirementChecklist(): void {
- this.projectService.generateRequirementChecklist(this.projectId).subscribe(checklist => {
- this.requirementChecklist = checklist;
- });
- }
- updateFeedbackStatus(feedbackId: string, status: '处理中' | '已解决'): void {
- this.projectService.updateFeedbackStatus(feedbackId, status).subscribe(() => {
- this.loadCustomerFeedbacks(); // 重新加载反馈
- // 清除倒计时
- if (this.countdownInterval) {
- clearInterval(this.countdownInterval);
- this.feedbackTimeoutCountdown = 0;
- }
- });
- }
- updateProjectStage(stage: ProjectStage): void {
- if (this.project) {
- this.projectService.updateProjectStage(this.projectId, stage).subscribe(() => {
- this.currentStage = stage; // 同步更新本地状态
- this.project!.currentStage = stage; // 同步更新project对象的currentStage
- this.loadProjectDetails(); // 重新加载项目详情
- this.cdr.detectChanges(); // 触发变更检测以更新导航栏颜色
- });
- }
- }
- // 新增:根据给定阶段跳转到下一阶段
- advanceToNextStage(afterStage: ProjectStage): void {
- const idx = this.stageOrder.indexOf(afterStage);
- if (idx >= 0 && idx < this.stageOrder.length - 1) {
- const next = this.stageOrder[idx + 1];
- this.updateProjectStage(next);
- // 更新展开状态,折叠当前、展开下一阶段,提升体验
- if (this.expandedStages[afterStage] !== undefined) this.expandedStages[afterStage] = false as any;
- if (this.expandedStages[next] !== undefined) this.expandedStages[next] = true as any;
- // 更新板块展开状态
- const nextSection = this.getSectionKeyForStage(next);
- this.expandedSection = nextSection;
-
- // 新增:自动展开对应阶段的折叠面板
- if (next === '软装' || next === '渲染') {
- const processType = next === '软装' ? 'softDecor' : 'rendering';
- const targetProcess = this.deliveryProcesses.find(p => p.type === processType);
- if (targetProcess) {
- // 展开对应的流程面板
- targetProcess.isExpanded = true;
- // 展开第一个空间以便用户操作
- if (targetProcess.spaces.length > 0) {
- targetProcess.spaces[0].isExpanded = true;
- // 关闭其他空间
- targetProcess.spaces.slice(1).forEach(space => space.isExpanded = false);
- }
- }
- }
-
- // 触发变更检测以更新导航栏颜色
- this.cdr.detectChanges();
- }
- }
- generateReminderMessage(): void {
- this.projectService.generateReminderMessage('stagnation').subscribe(message => {
- this.reminderMessage = message;
-
- // 3秒后自动清除提醒
- setTimeout(() => {
- this.reminderMessage = '';
- }, 3000);
- });
- }
- // ============ 新增:标准化阶段映射与紧急程度 ============
- // 计算距离截止日期的天数(向下取整)
- getDaysToDeadline(): number | null {
- if (!this.project?.deadline) return null;
- const now = new Date();
- const deadline = new Date(this.project.deadline);
- const diffMs = deadline.getTime() - now.getTime();
- return Math.floor(diffMs / (1000 * 60 * 60 * 24));
- }
- // 是否延期/临期/提示
- getUrgencyBadge(): 'overdue' | 'due_3' | 'due_7' | null {
- const d = this.getDaysToDeadline();
- if (d === null) return null;
- if (d < 0) return 'overdue';
- if (d <= 3) return 'due_3';
- if (d <= 7) return 'due_7';
- return null;
- }
- // 是否存在不满意或待处理投诉/反馈
- hasPendingComplaint(): boolean {
- return this.feedbacks.some(f => !f.isSatisfied || f.status === '待处理');
- }
- // 将现有细分阶段映射为标准化阶段
- mapToStandardPhase(stage: ProjectStage): '待分配' | '需求方案' | '项目执行' | '收尾验收' | '归档' {
- const mapping: Record<ProjectStage, '待分配' | '需求方案' | '项目执行' | '收尾验收' | '归档'> = {
- '订单分配': '待分配',
- '需求沟通': '需求方案',
- '方案确认': '需求方案',
- '建模': '项目执行',
- '软装': '项目执行',
- '渲染': '项目执行',
- '后期': '项目执行',
- '尾款结算': '收尾验收',
- '客户评价': '收尾验收',
- '投诉处理': '收尾验收'
- };
- return mapping[stage] ?? '待分配';
- }
- getStandardPhaseIndex(): number {
- if (!this.project?.currentStage) return 0;
- const phase = this.mapToStandardPhase(this.project.currentStage);
- return this.standardPhases.indexOf(phase);
- }
- isStandardPhaseCompleted(phase: '待分配' | '需求方案' | '项目执行' | '收尾验收' | '归档'): boolean {
- return this.standardPhases.indexOf(phase) < this.getStandardPhaseIndex();
- }
- isStandardPhaseCurrent(phase: '待分配' | '需求方案' | '项目执行' | '收尾验收' | '归档'): boolean {
- return this.standardPhases.indexOf(phase) === this.getStandardPhaseIndex();
- }
- // ============ 新增:项目报告导出 ============
- exportProjectReport(): void {
- if (!this.project) return;
- const lines: string[] = [];
- const d = this.getDaysToDeadline();
- lines.push(`项目名称: ${this.project.name}`);
- lines.push(`当前阶段(细分): ${this.project.currentStage}`);
- lines.push(`当前阶段(标准化): ${this.mapToStandardPhase(this.project.currentStage)}`);
- if (this.project.deadline) {
- lines.push(`截止日期: ${this.formatDate(this.project.deadline)}`);
- lines.push(`剩余天数: ${d !== null ? d : '-'}天`);
- }
- lines.push(`技能需求: ${(this.project.skillsRequired || []).join('、')}`);
- lines.push('—— 渲染进度 ——');
- lines.push(this.renderProgress ? `状态: ${this.renderProgress.status}, 完成度: ${this.renderProgress.completionRate}%` : '无渲染进度数据');
- lines.push('—— 客户反馈 ——');
- lines.push(this.feedbacks.length ? `${this.feedbacks.length} 条` : '暂无');
- lines.push('—— 设计师变更 ——');
- lines.push(this.designerChanges.length ? `${this.designerChanges.length} 条` : '暂无');
- lines.push('—— 交付文件 ——');
- lines.push(this.projectFiles.length ? this.projectFiles.map(f => `• ${f.name} (${f.type}, ${f.size})`).join('\n') : '暂无');
- const content = lines.join('\n');
- const blob = new Blob([content], { type: 'text/plain;charset=utf-8' });
- const url = URL.createObjectURL(blob);
- const a = document.createElement('a');
- a.href = url;
- a.download = `${this.project.name || '项目'}-阶段报告.txt`;
- a.click();
- URL.revokeObjectURL(url);
- }
- // ============ 新增:通用文件上传(含4K图片校验) ============
- async onGeneralFilesSelected(event: Event): Promise<void> {
- const input = event.target as HTMLInputElement;
- if (!input.files || input.files.length === 0) return;
- const files = Array.from(input.files);
- this.isUploadingFile = true;
- for (const file of files) {
- // 对图片进行4K校验(最大边 >= 4000px)
- if (/\.(jpg|jpeg|png)$/i.test(file.name)) {
- const ok = await this.validateImage4K(file).catch(() => false);
- if (!ok) {
- alert(`图片不符合4K标准(最大边需≥4000像素):${file.name}`);
- continue;
- }
- }
- // 简化:直接追加到本地列表(实际应上传到服务器)
- const fakeType = (file.name.split('.').pop() || '').toLowerCase();
- const sizeMB = (file.size / (1024 * 1024)).toFixed(1) + 'MB';
- const nowStr = this.formatDate(new Date());
- this.projectFiles.unshift({
- id: `file-${Date.now()}-${Math.random().toString(36).slice(2, 8)}`,
- name: file.name,
- type: fakeType,
- size: sizeMB,
- date: nowStr,
- url: '#'
- });
- }
- this.isUploadingFile = false;
- // 清空选择
- input.value = '';
- }
- validateImage4K(file: File): Promise<boolean> {
- return new Promise((resolve, reject) => {
- const reader = new FileReader();
- reader.onload = () => {
- const img = new Image();
- img.onload = () => {
- const maxSide = Math.max(img.width, img.height);
- resolve(maxSide >= 4000);
- };
- img.onerror = () => reject('image load error');
- img.src = reader.result as string;
- };
- reader.onerror = () => reject('read error');
- reader.readAsDataURL(file);
- });
- }
- // 可选:列表 trackBy,优化渲染
- trackById(_: number, item: { id: string }): string { return item.id; }
- retryLoadRenderProgress(): void {
- this.loadRenderProgress();
- }
- // 检查是否所有模型检查项都已通过
- // 获取技能匹配度警告
- getSkillMismatchWarning(): string | null {
- if (!this.project) return null;
-
- // 模拟技能匹配度检查
- const designerSkills = ['现代风格', '硬装'];
- const requiredSkills = this.project.skillsRequired;
-
- const mismatchedSkills = requiredSkills.filter(skill => !designerSkills.includes(skill));
-
- if (mismatchedSkills.length > 0) {
- return `警告:您不擅长${mismatchedSkills.join('、')},建议联系组长协调`;
- }
-
- return null;
- }
- // 检查渲染是否超时
- checkRenderTimeout(): void {
- if (!this.renderProgress || !this.project) return;
-
- // 模拟交付前3小时预警
- const deliveryTime = new Date(this.project.deadline);
- const currentTime = new Date();
- const timeDifference = deliveryTime.getTime() - currentTime.getTime();
- const hoursRemaining = Math.floor(timeDifference / (1000 * 60 * 60));
-
- if (hoursRemaining <= 3 && hoursRemaining > 0) {
- // 弹窗预警
- alert('渲染进度预警:交付前3小时,请关注渲染进度');
- }
-
- if (hoursRemaining <= 1 && hoursRemaining > 0) {
- // 更严重的预警
- alert('渲染进度严重预警:交付前1小时,渲染可能无法按时完成!');
- }
- }
- // 为客户反馈添加分类标签
- tagCustomerFeedbacks(): void {
- this.feedbacks.forEach(feedback => {
- // 添加分类标签
- if (feedback.content.includes('色彩') || feedback.problemLocation?.includes('色彩')) {
- (feedback as any).tag = '色彩问题';
- } else if (feedback.content.includes('家具') || feedback.problemLocation?.includes('家具')) {
- (feedback as any).tag = '家具款式问题';
- } else if (feedback.content.includes('光线') || feedback.content.includes('照明')) {
- (feedback as any).tag = '光线问题';
- } else {
- (feedback as any).tag = '其他问题';
- }
- });
- }
-
- // 获取反馈标签的辅助方法
- getFeedbackTag(feedback: CustomerFeedback): string {
- return (feedback as any).tag || '';
- }
- // 检查反馈超时
- checkFeedbackTimeout(): void {
- const pendingFeedbacks = this.feedbacks.filter(f => f.status === '待处理');
- if (pendingFeedbacks.length > 0) {
- // 启动1小时倒计时
- this.feedbackTimeoutCountdown = 3600; // 3600秒 = 1小时
- this.startCountdown();
- }
- }
- // 启动倒计时
- startCountdown(): void {
- this.countdownInterval = setInterval(() => {
- if (this.feedbackTimeoutCountdown > 0) {
- this.feedbackTimeoutCountdown--;
- } else {
- clearInterval(this.countdownInterval);
- // 超时提醒
- alert('客户反馈已超过1小时未响应,请立即处理!');
- this.notifyTeamLeader('feedback-overdue');
- }
- }, 1000);
- }
- // 通知技术组长
- notifyTeamLeader(type: 'render-failed' | 'feedback-overdue' | 'skill-mismatch'): void {
- // 实际应用中应调用消息服务通知组长
- console.log(`通知技术组长:${type} - 项目ID: ${this.projectId}`);
- }
- // 检查技能匹配度并提示
- checkSkillMismatch(): void {
- const warning = this.getSkillMismatchWarning();
- if (warning) {
- // 显示技能不匹配警告
- if (confirm(`${warning}\n是否联系技术组长协调支持?`)) {
- this.notifyTeamLeader('skill-mismatch');
- }
- }
- }
- // 发起设计师变更
- initiateDesignerChange(reason: string): void {
- // 实际应用中应调用API发起变更
- console.log(`发起设计师变更,原因:${reason}`);
- alert('已发起设计师变更申请,请等待新设计师承接');
- }
- // 确认承接变更项目
- acceptDesignerChange(changeId: string): void {
- // 实际应用中应调用API确认承接
- console.log(`确认承接设计师变更:${changeId}`);
- alert('已确认承接项目,系统已记录时间戳和责任人');
- }
- // 格式化倒计时显示
- formatCountdown(seconds: number): string {
- const hours = Math.floor(seconds / 3600);
- const minutes = Math.floor((seconds % 3600) / 60);
- const remainingSeconds = seconds % 60;
- return `${hours.toString().padStart(2, '0')}:${minutes.toString().padStart(2, '0')}:${remainingSeconds.toString().padStart(2, '0')}`;
- }
- // 提交异常反馈
- submitExceptionFeedback(): void {
- if (!this.exceptionDescription.trim() || this.isSubmittingFeedback) {
- alert('请填写异常类型和描述');
- return;
- }
- this.isSubmittingFeedback = true;
-
- // 模拟提交反馈到服务器
- setTimeout(() => {
- const newException: ExceptionHistory = {
- id: `exception-${Date.now()}`,
- type: this.exceptionType,
- description: this.exceptionDescription,
- submitTime: new Date(),
- status: '待处理'
- };
- // 添加到历史记录中
- this.exceptionHistories.unshift(newException);
-
- // 通知客服和技术支持
- this.notifyTechnicalSupport(newException);
-
- // 清空表单
- this.exceptionDescription = '';
- this.clearExceptionScreenshot();
- this.showExceptionForm = false;
-
- // 显示成功消息
- alert('异常反馈已提交,技术支持将尽快处理');
-
- this.isSubmittingFeedback = false;
- }, 1000);
- }
- // 上传异常截图
- uploadExceptionScreenshot(event: Event): void {
- const input = event.target as HTMLInputElement;
- if (input.files && input.files[0]) {
- const file = input.files[0];
- // 在实际应用中,这里应该上传文件到服务器
- // 这里我们使用FileReader来生成一个预览URL
- const reader = new FileReader();
- reader.onload = (e) => {
- this.exceptionScreenshotUrl = e.target?.result as string;
- };
- reader.readAsDataURL(file);
- }
- }
- // 清除异常截图
- clearExceptionScreenshot(): void {
- this.exceptionScreenshotUrl = null;
- const input = document.getElementById('screenshot-upload') as HTMLInputElement;
- if (input) {
- input.value = '';
- }
- }
- // 联系组长
- contactTeamLeader() {
- alert(`已联系${this.project?.assigneeName || '项目组长'}`);
- }
- // 处理渲染超时预警
- handleRenderTimeout() {
- alert('已发送渲染超时预警通知');
- }
- // 通知技术支持
- notifyTechnicalSupport(exception: ExceptionHistory): void {
- // 实际应用中应调用消息服务通知技术支持和客服
- console.log(`通知技术支持和客服:渲染异常 - 项目ID: ${this.projectId}`);
- console.log(`异常类型: ${this.getExceptionTypeText(exception.type)}, 描述: ${exception.description}`);
- }
- // 获取异常类型文本
- getExceptionTypeText(type: string): string {
- const typeMap: Record<string, string> = {
- 'failed': '渲染失败',
- 'stuck': '渲染卡顿',
- 'quality': '渲染质量问题',
- 'other': '其他问题'
- };
- return typeMap[type] || type;
- }
- // 格式化日期
- formatDate(date: Date | string): string {
- const d = typeof date === 'string' ? new Date(date) : date;
- const year = d.getFullYear();
- const month = String(d.getMonth() + 1).padStart(2, '0');
- const day = String(d.getDate()).padStart(2, '0');
- const hours = String(d.getHours()).padStart(2, '0');
- const minutes = String(d.getMinutes()).padStart(2, '0');
- return `${year}-${month}-${day} ${hours}:${minutes}`;
- }
- // 将字节格式化为易读尺寸
- private formatFileSize(bytes: number): string {
- if (bytes < 1024) return `${bytes}B`;
- const kb = bytes / 1024;
- if (kb < 1024) return `${kb.toFixed(1)}KB`;
- const mb = kb / 1024;
- if (mb < 1024) return `${mb.toFixed(1)}MB`;
- const gb = mb / 1024;
- return `${gb.toFixed(2)}GB`;
- }
- // 生成缩略图条目(并创建本地预览URL)
- private makeImageItem(file: File): { id: string; name: string; url: string; size: string } {
- const id = `img-${Date.now()}-${Math.random().toString(36).slice(2, 8)}`;
- const url = URL.createObjectURL(file);
- return { id, name: file.name, url, size: this.formatFileSize(file.size) };
- }
- // 释放对象URL
- private revokeUrl(url: string): void {
- try { if (url && url.startsWith('blob:')) URL.revokeObjectURL(url); } catch {}
- }
- // =========== 建模阶段:白模上传 ===========
- onWhiteModelSelected(event: Event): void {
- const input = event.target as HTMLInputElement;
- if (!input.files || input.files.length === 0) return;
- const files = Array.from(input.files).filter(f => /\.(jpg|jpeg|png)$/i.test(f.name));
- const items = files.map(f => this.makeImageItem(f));
- this.whiteModelImages.unshift(...items);
- input.value = '';
- }
- removeWhiteModelImage(id: string): void {
- const target = this.whiteModelImages.find(i => i.id === id);
- if (target) this.revokeUrl(target.url);
- this.whiteModelImages = this.whiteModelImages.filter(i => i.id !== id);
- }
- // 新增:建模阶段 确认上传并自动进入下一阶段(软装)
- confirmWhiteModelUpload(): void {
- // 检查建模阶段的图片数据
- const modelingProcess = this.deliveryProcesses.find(p => p.id === 'modeling');
- if (!modelingProcess) return;
-
- // 检查是否有任何空间上传了图片
- const hasImages = modelingProcess.spaces.some(space => {
- const content = modelingProcess.content[space.id];
- return content && content.images && content.images.length > 0;
- });
-
- if (!hasImages) return;
- this.advanceToNextStage('建模');
- }
- // =========== 软装阶段:小图上传(建议≤1MB,不强制) ===========
- onSoftDecorSmallPicsSelected(event: Event): void {
- const input = event.target as HTMLInputElement;
- if (!input.files || input.files.length === 0) return;
- const files = Array.from(input.files).filter(f => /\.(jpg|jpeg|png)$/i.test(f.name));
- const warnOversize = files.filter(f => f.size > 1024 * 1024);
- if (warnOversize.length > 0) {
- // 仅提示,不阻断
- console.warn('软装小图建议≤1MB,以下文件较大:', warnOversize.map(f => f.name));
- }
- const items = files.map(f => this.makeImageItem(f));
- this.softDecorImages.unshift(...items);
- input.value = '';
- }
- // 拖拽上传相关属性
- isDragOver: boolean = false;
- // 图片预览相关属性
- showImagePreview: boolean = false;
- previewImageData: any = null;
- // 图片预览方法(含渲染大图加锁校验)
- previewImage(img: any): void {
- const isRenderLarge = !!this.renderLargeImages.find(i => i.id === img?.id);
- if (isRenderLarge && img?.locked) {
- alert('该渲染大图已加锁,需完成尾款结算并上传/识别支付凭证后方可预览。');
- return;
- }
- this.previewImageData = img;
- this.showImagePreview = true;
- }
- closeImagePreview(): void {
- this.showImagePreview = false;
- this.previewImageData = null;
- }
- downloadImage(img: any): void {
- const isRenderLarge = !!this.renderLargeImages.find(i => i.id === img?.id);
- if (isRenderLarge && img?.locked) {
- alert('该渲染大图已加锁,需完成尾款结算并上传/识别支付凭证后方可下载。');
- return;
- }
- if (img) {
- const link = document.createElement('a');
- link.href = img.url;
- link.download = img.name;
- link.click();
- }
- }
- removeImageFromPreview(): void {
- if (this.previewImageData) {
- // 首先检查新的 deliveryProcesses 结构
- let imageFound = false;
-
- for (const process of this.deliveryProcesses) {
- for (const space of process.spaces) {
- if (process.content[space.id]?.images) {
- const imageIndex = process.content[space.id].images.findIndex(img => img.id === this.previewImageData.id);
- if (imageIndex > -1) {
- this.removeSpaceImage(process.id, space.id, this.previewImageData.id);
- imageFound = true;
- break;
- }
- }
- }
- if (imageFound) break;
- }
-
- // 如果在新结构中没找到,检查旧的图片数组
- if (!imageFound) {
- if (this.whiteModelImages.find(i => i.id === this.previewImageData.id)) {
- this.removeWhiteModelImage(this.previewImageData.id);
- } else if (this.softDecorImages.find(i => i.id === this.previewImageData.id)) {
- this.removeSoftDecorImage(this.previewImageData.id);
- } else if (this.renderLargeImages.find(i => i.id === this.previewImageData.id)) {
- this.removeRenderLargeImage(this.previewImageData.id);
- } else if (this.postProcessImages.find(i => i.id === this.previewImageData.id)) {
- this.removePostProcessImage(this.previewImageData.id);
- }
- }
-
- this.closeImagePreview();
- }
- }
- // 拖拽事件处理
- onDragOver(event: DragEvent): void {
- event.preventDefault();
- event.stopPropagation();
- this.isDragOver = true;
- }
- onDragLeave(event: DragEvent): void {
- event.preventDefault();
- event.stopPropagation();
- this.isDragOver = false;
- }
- onFileDrop(event: DragEvent, type: 'whiteModel' | 'softDecor' | 'render' | 'postProcess'): void {
- event.preventDefault();
- event.stopPropagation();
- this.isDragOver = false;
- const files = event.dataTransfer?.files;
- if (!files || files.length === 0) return;
- // 创建模拟的input事件
- const mockEvent = {
- target: {
- files: files
- }
- } as any;
- // 根据类型调用相应的处理方法
- switch (type) {
- case 'whiteModel':
- this.onWhiteModelSelected(mockEvent);
- break;
- case 'softDecor':
- this.onSoftDecorSmallPicsSelected(mockEvent);
- break;
- case 'render':
- this.onRenderLargePicsSelected(mockEvent);
- break;
- case 'postProcess':
- this.onPostProcessPicsSelected(mockEvent);
- break;
- }
- }
- // 触发文件输入框
- triggerFileInput(type: 'whiteModel' | 'softDecor' | 'render' | 'postProcess'): void {
- let inputId: string;
- switch (type) {
- case 'whiteModel':
- inputId = 'whiteModelFileInput';
- break;
- case 'softDecor':
- inputId = 'softDecorFileInput';
- break;
- case 'render':
- inputId = 'renderFileInput';
- break;
- case 'postProcess':
- inputId = 'postProcessFileInput';
- break;
- }
- const input = document.querySelector(`#${inputId}`) as HTMLInputElement;
- if (input) {
- input.click();
- }
- }
- removeSoftDecorImage(id: string): void {
- const target = this.softDecorImages.find(i => i.id === id);
- if (target) this.revokeUrl(target.url);
- this.softDecorImages = this.softDecorImages.filter(i => i.id !== id);
- }
- // 新增:后期阶段图片上传处理
- async onPostProcessPicsSelected(event: Event): Promise<void> {
- const input = event.target as HTMLInputElement;
- if (!input.files || input.files.length === 0) return;
- const files = Array.from(input.files).filter(f => /\.(jpg|jpeg|png)$/i.test(f.name));
- for (const f of files) {
- const item = this.makeImageItem(f);
- this.postProcessImages.unshift({
- id: item.id,
- name: item.name,
- url: item.url,
- size: this.formatFileSize(f.size)
- });
- }
- input.value = '';
- }
- removePostProcessImage(id: string): void {
- const target = this.postProcessImages.find(i => i.id === id);
- if (target) this.revokeUrl(target.url);
- this.postProcessImages = this.postProcessImages.filter(i => i.id !== id);
- }
- // 新增:后期阶段 确认上传并自动进入下一阶段(尾款结算)
- confirmPostProcessUpload(): void {
- // 检查后期阶段的图片数据
- const postProcessProcess = this.deliveryProcesses.find(p => p.id === 'post-processing');
- if (!postProcessProcess) return;
-
- // 检查是否有任何空间上传了图片
- const hasImages = postProcessProcess.spaces.some(space => {
- const content = postProcessProcess.content[space.id];
- return content && content.images && content.images.length > 0;
- });
-
- if (!hasImages) return;
- this.advanceToNextStage('后期');
- }
- // 新增:尾款结算阶段确认并自动进入下一阶段(客户评价)
- confirmSettlement(): void {
- if (this.isConfirmingSettlement) return;
-
- this.isConfirmingSettlement = true;
-
- // 模拟API调用延迟
- setTimeout(() => {
- this.isSettlementCompleted = true;
- this.isConfirmingSettlement = false;
-
- // 显示成功提示
- alert('尾款结算已确认完成!');
-
- // 进入下一阶段
- this.advanceToNextStage('尾款结算');
- }, 1500);
- }
- // 新增:投诉处理阶段确认并完成项目(基础版本,详细版本在售后模块中)
- confirmComplaintBasic(): void {
- console.log('确认投诉处理完成');
- // 可以在这里添加更多逻辑,比如标记项目完成等
- // 调用服务更新后端数据
- // this.projectService.confirmComplaintResolution(this.projectId);
- this.advanceToNextStage('投诉处理');
- }
- // 新增:软装阶段 确认上传并自动进入下一阶段(渲染)
- confirmSoftDecorUpload(): void {
- // 检查软装阶段的图片数据
- const softDecorProcess = this.deliveryProcesses.find(p => p.id === 'soft-decoration');
- if (!softDecorProcess) return;
-
- // 检查是否有任何空间上传了图片
- const hasImages = softDecorProcess.spaces.some(space => {
- const content = softDecorProcess.content[space.id];
- return content && content.images && content.images.length > 0;
- });
-
- if (!hasImages) return;
- this.advanceToNextStage('软装');
- }
- // 新增:渲染阶段 确认上传并自动进入下一阶段(后期)
- confirmRenderUpload(): void {
- // 检查渲染阶段的图片数据
- const renderProcess = this.deliveryProcesses.find(p => p.id === 'rendering');
- if (!renderProcess) return;
-
- // 检查是否有任何空间上传了图片
- const hasImages = renderProcess.spaces.some(space => {
- const content = renderProcess.content[space.id];
- return content && content.images && content.images.length > 0;
- });
-
- if (!hasImages) return;
- this.advanceToNextStage('渲染');
- }
- // =========== 渲染阶段:大图上传(弹窗 + 4K校验) ===========
- openRenderUploadModal(): void {
- this.showRenderUploadModal = true;
- this.pendingRenderLargeItems = [];
- }
-
- closeRenderUploadModal(): void {
- // 关闭时释放临时预览URL
- this.pendingRenderLargeItems.forEach(i => this.revokeUrl(i.url));
- this.pendingRenderLargeItems = [];
- this.showRenderUploadModal = false;
- }
-
- async onRenderLargePicsSelected(event: Event): Promise<void> {
- const input = event.target as HTMLInputElement;
- if (!input.files || input.files.length === 0) return;
- const files = Array.from(input.files).filter(f => /\.(jpg|jpeg|png)$/i.test(f.name));
- for (const f of files) {
- const ok = await this.validateImage4K(f).catch(() => false);
- if (!ok) {
- alert(`图片不符合4K标准(最大边需≥4000像素):${f.name}`);
- continue;
- }
- const item = this.makeImageItem(f);
- // 直接添加到正式列表,不再使用待确认列表
- this.renderLargeImages.unshift({
- id: item.id,
- name: item.name,
- url: item.url,
- size: this.formatFileSize(f.size),
- locked: true
- });
- }
- input.value = '';
- }
-
- removeRenderLargeImage(id: string): void {
- const target = this.renderLargeImages.find(i => i.id === id);
- if (target) this.revokeUrl(target.url);
- this.renderLargeImages = this.renderLargeImages.filter(i => i.id !== id);
- }
- // 根据阶段映射所属板块
- getSectionKeyForStage(stage: ProjectStage): SectionKey {
- switch (stage) {
- case '订单分配':
- return 'order';
- case '需求沟通':
- case '方案确认':
- return 'requirements';
- case '建模':
- case '软装':
- case '渲染':
- case '后期':
- return 'delivery';
- case '尾款结算':
- case '客户评价':
- case '投诉处理':
- return 'aftercare';
- default:
- return 'order';
- }
- }
- // 获取板块状态:completed | 'active' | 'pending'
- getSectionStatus(key: SectionKey): 'completed' | 'active' | 'pending' {
- // 优先使用本地的currentStage,如果没有则使用project.currentStage
- const current = (this.currentStage || this.project?.currentStage) as ProjectStage | undefined;
-
- // 如果没有当前阶段(新创建的项目),默认订单分配板块为active(红色)
- if (!current || current === '订单分配') {
- return key === 'order' ? 'active' : 'pending';
- }
- // 获取当前阶段所属的板块
- const currentSection = this.getSectionKeyForStage(current);
- const sectionOrder = this.sections.map(s => s.key);
- const currentIdx = sectionOrder.indexOf(currentSection);
- const idx = sectionOrder.indexOf(key);
-
- if (idx === -1 || currentIdx === -1) return 'pending';
- // 已完成的板块:当前阶段所在板块之前的所有板块
- if (idx < currentIdx) return 'completed';
-
- // 当前进行中的板块:当前阶段所在的板块
- if (idx === currentIdx) return 'active';
-
- // 未开始的板块:当前阶段所在板块之后的所有板块
- return 'pending';
- }
- // 切换四大板块(单展开)
- toggleSection(key: SectionKey): void {
- this.expandedSection = key;
- // 点击板块按钮时,滚动到该板块的第一个可见阶段卡片
- const sec = this.sections.find(s => s.key === key);
- if (sec) {
- // 设计师仅滚动到可见的三大执行阶段,否则取该板块第一个阶段
- const candidate = this.isDesignerView()
- ? sec.stages.find(st => ['建模', '软装', '渲染'].includes(st)) || sec.stages[0]
- : sec.stages[0];
- this.scrollToStage(candidate);
- }
- }
- // 阶段到锚点的映射
- stageToAnchor(stage: ProjectStage): string {
- const map: Record<ProjectStage, string> = {
- '订单分配': 'order',
- '需求沟通': 'requirements-talk',
- '方案确认': 'proposal-confirm',
- '建模': 'modeling',
- '软装': 'softdecor',
- '渲染': 'render',
- '后期': 'postprocess',
- '尾款结算': 'settlement',
- '客户评价': 'customer-review',
- '投诉处理': 'complaint'
- };
- return `stage-${map[stage] || 'unknown'}`;
- }
- // 平滑滚动到指定阶段卡片
- scrollToStage(stage: ProjectStage): void {
- const anchor = this.stageToAnchor(stage);
- const el = document.getElementById(anchor);
- if (el) {
- el.scrollIntoView({ behavior: 'smooth', block: 'start' });
- }
- }
- // 订单分配阶段:客户信息(迁移自客服端"客户信息"卡片)
- orderCreationMethod: 'miniprogram' | 'manual' = 'miniprogram';
- isSyncing: boolean = false;
- orderTime: string = '';
- // 客户信息实时同步相关变量
- isSyncingCustomerInfo: boolean = false;
- lastSyncTime: Date | null = null;
- syncInterval: any = null;
- customerForm!: FormGroup;
- customerSearchKeyword: string = '';
- customerSearchResults: Array<{ id: string; name: string; phone: string; wechat?: string; avatar?: string; customerType?: string; source?: string; remark?: string }> = [];
- selectedOrderCustomer: { id: string; name: string; phone: string; wechat?: string; avatar?: string; customerType?: string; source?: string; remark?: string } | null = null;
- demandTypes = [
- { value: 'price', label: '价格敏感' },
- { value: 'quality', label: '质量敏感' },
- { value: 'comprehensive', label: '综合要求' }
- ];
-
- followUpStatus = [
- { value: 'quotation', label: '待报价' },
- { value: 'confirm', label: '待确认需求' },
- { value: 'lost', label: '已失联' }
- ];
- // 需求关键信息同步数据
- requirementKeyInfo = {
- colorAtmosphere: {
- description: '',
- mainColor: '',
- colorTemp: '',
- materials: [] as string[]
- },
- spaceStructure: {
- lineRatio: 0,
- blankRatio: 0,
- flowWidth: 0,
- aspectRatio: 0,
- ceilingHeight: 0
- },
- materialWeights: {
- fabricRatio: 0,
- woodRatio: 0,
- metalRatio: 0,
- smoothness: 0,
- glossiness: 0
- },
- presetAtmosphere: {
- name: '',
- rgb: '',
- colorTemp: '',
- materials: [] as string[]
- }
- };
- // 客户信息:搜索/选择/清空/同步/快速填写 逻辑
- searchCustomer(): void {
- if (this.customerSearchKeyword.trim().length >= 2) {
- this.customerSearchResults = [
- { id: '1', name: '张先生', phone: '138****5678', customerType: '老客户', source: '官网咨询', avatar: "data:image/svg+xml,%3Csvg width='64' height='40' xmlns='http://www.w3.org/2000/svg'%3E%3Crect width='100%25' height='100%25' fill='%23E6E6E6'/%3E%3Ctext x='50%25' y='50%25' font-family='Arial' font-size='13.333333333333334' font-weight='bold' text-anchor='middle' fill='%23555555' dy='0.3em'%3EIMG%3C/text%3E%3C/svg%3E" },
- { id: '2', name: '李女士', phone: '139****1234', customerType: 'VIP客户', source: '推荐介绍', avatar: "data:image/svg+xml,%3Csvg width='65' height='40' xmlns='http://www.w3.org/2000/svg'%3E%3Crect width='100%25' height='100%25' fill='%23DCDCDC'/%3E%3Ctext x='50%25' y='50%25' font-family='Arial' font-size='13.333333333333334' font-weight='bold' text-anchor='middle' fill='%23555555' dy='0.3em'%3EIMG%3C/text%3E%3C/svg%3E" }
- ];
- } else {
- this.customerSearchResults = [];
- }
- }
- selectCustomer(customer: { id: string; name: string; phone: string; wechat?: string; avatar?: string; customerType?: string; source?: string; remark?: string }): void {
- this.selectedOrderCustomer = customer;
- this.customerForm.patchValue({
- name: customer.name,
- phone: customer.phone,
- wechat: customer.wechat || '',
- customerType: customer.customerType || '新客户',
- source: customer.source || '',
- remark: customer.remark || ''
- });
- this.customerSearchResults = [];
- this.customerSearchKeyword = '';
- }
- clearSelectedCustomer(): void {
- this.selectedOrderCustomer = null;
- this.customerForm.reset({ customerType: '新客户' });
- }
- quickFillCustomerInfo(keyword: string): void {
- const k = (keyword || '').trim();
- if (!k) return;
- // 模拟:若有搜索结果,选择第一条
- if (this.customerSearchResults.length === 0) this.searchCustomer();
- if (this.customerSearchResults.length > 0) {
- this.selectCustomer(this.customerSearchResults[0]);
- }
- }
- syncMiniprogramCustomerInfo(): void {
- if (this.isSyncing) return;
- this.isSyncing = true;
- setTimeout(() => {
- // 模拟从小程序同步到客户表单
- this.customerForm.patchValue({
- name: '小程序用户',
- phone: '13800001234',
- wechat: 'wx_user_001',
- customerType: '新客户',
- source: '小程序下单'
- });
- this.isSyncing = false;
-
- // 触发客户信息同步显示
- this.syncCustomerInfoDisplay();
- }, 1000);
- }
- // 同步客户信息显示
- syncCustomerInfoDisplay(): void {
- this.isSyncingCustomerInfo = true;
-
- // 模拟同步过程
- setTimeout(() => {
- this.lastSyncTime = new Date();
- this.isSyncingCustomerInfo = false;
-
- // 触发界面更新
- this.cdr.detectChanges();
-
- console.log('客户信息显示已同步:', this.lastSyncTime);
- }, 800);
- }
- // 启动自动同步
- startAutoSync(): void {
- if (this.syncInterval) {
- clearInterval(this.syncInterval);
- }
-
- // 每30秒自动同步一次
- this.syncInterval = setInterval(() => {
- this.syncCustomerInfoDisplay();
- }, 30000);
- }
- // 停止自动同步
- stopAutoSync(): void {
- if (this.syncInterval) {
- clearInterval(this.syncInterval);
- this.syncInterval = null;
- }
- }
- // 格式化时间显示
- formatTime(date: Date): string {
- const now = new Date();
- const diff = now.getTime() - date.getTime();
- const minutes = Math.floor(diff / 60000);
-
- if (minutes < 1) {
- return '刚刚';
- } else if (minutes < 60) {
- return `${minutes}分钟前`;
- } else {
- const hours = Math.floor(minutes / 60);
- return `${hours}小时前`;
- }
- }
- downloadFile(file: ProjectFile): void {
- // 实现文件下载逻辑
- const link = document.createElement('a');
- link.href = file.url;
- link.download = file.name;
- link.click();
- }
- previewFile(file: ProjectFile): void {
- // 预览文件逻辑
- console.log('预览文件:', file.name);
- }
- // 同步需求关键信息到客户信息卡片
- syncRequirementKeyInfo(requirementData: any): void {
- if (requirementData) {
- // 同步色彩氛围信息
- if (requirementData.colorIndicators) {
- this.requirementKeyInfo.colorAtmosphere = {
- description: requirementData.colorIndicators.colorRange || '',
- mainColor: `rgb(${requirementData.colorIndicators.mainColor?.r || 0}, ${requirementData.colorIndicators.mainColor?.g || 0}, ${requirementData.colorIndicators.mainColor?.b || 0})`,
- colorTemp: `${requirementData.colorIndicators.colorTemperature || 0}K`,
- materials: []
- };
- }
- // 同步空间结构信息
- if (requirementData.spaceIndicators) {
- this.requirementKeyInfo.spaceStructure = {
- lineRatio: requirementData.spaceIndicators.lineRatio || 0,
- blankRatio: requirementData.spaceIndicators.blankRatio || 0,
- flowWidth: requirementData.spaceIndicators.flowWidth || 0,
- aspectRatio: requirementData.spaceIndicators.aspectRatio || 0,
- ceilingHeight: requirementData.spaceIndicators.ceilingHeight || 0
- };
- }
- // 同步材质权重信息
- if (requirementData.materialIndicators) {
- this.requirementKeyInfo.materialWeights = {
- fabricRatio: requirementData.materialIndicators.fabricRatio || 0,
- woodRatio: requirementData.materialIndicators.woodRatio || 0,
- metalRatio: requirementData.materialIndicators.metalRatio || 0,
- smoothness: requirementData.materialIndicators.smoothness || 0,
- glossiness: requirementData.materialIndicators.glossiness || 0
- };
- }
- // 同步预设氛围信息
- if (requirementData.selectedPresetAtmosphere) {
- this.requirementKeyInfo.presetAtmosphere = {
- name: requirementData.selectedPresetAtmosphere.name || '',
- rgb: requirementData.selectedPresetAtmosphere.rgb || '',
- colorTemp: requirementData.selectedPresetAtmosphere.colorTemp || '',
- materials: requirementData.selectedPresetAtmosphere.materials || []
- };
- }
- // 新增:实时更新左侧客户信息显示
- if (this.project) {
- // 更新项目的客户信息
- if (requirementData.colorIndicators && requirementData.colorIndicators.length > 0) {
- this.project.customerInfo = {
- ...this.project.customerInfo,
- colorPreference: requirementData.colorIndicators.map((indicator: any) => indicator.name).join(', ')
- };
- }
-
- // 更新空间结构信息
- if (requirementData.spaceIndicators && requirementData.spaceIndicators.length > 0) {
- this.project.customerInfo = {
- ...this.project.customerInfo,
- spaceRequirements: requirementData.spaceIndicators.map((indicator: any) => `${indicator.name}: ${indicator.value}`).join(', ')
- };
- }
-
- // 更新材质偏好
- if (requirementData.materialIndicators && requirementData.materialIndicators.length > 0) {
- this.project.customerInfo = {
- ...this.project.customerInfo,
- materialPreference: requirementData.materialIndicators.map((indicator: any) => `${indicator.name}: ${indicator.value}%`).join(', ')
- };
- }
-
- // 触发变更检测以更新UI
- this.cdr.detectChanges();
- }
- console.log('需求关键信息已同步:', this.requirementKeyInfo);
- } else {
- // 模拟数据用于演示
- this.requirementKeyInfo = {
- colorAtmosphere: {
- description: '温馨暖调',
- mainColor: 'rgb(255, 230, 180)',
- colorTemp: '2700K',
- materials: ['木质', '布艺']
- },
- spaceStructure: {
- lineRatio: 60,
- blankRatio: 30,
- flowWidth: 0.9,
- aspectRatio: 1.6,
- ceilingHeight: 2.8
- },
- materialWeights: {
- fabricRatio: 50,
- woodRatio: 30,
- metalRatio: 20,
- smoothness: 7,
- glossiness: 4
- },
- presetAtmosphere: {
- name: '现代简约',
- rgb: '200,220,240',
- colorTemp: '5000K',
- materials: ['金属', '玻璃']
- }
- };
- }
- }
- // 新增:处理需求阶段完成事件
- onRequirementsStageCompleted(event: { stage: string; allStagesCompleted: boolean }): void {
- console.log('需求阶段完成事件:', event);
-
- if (event.allStagesCompleted && event.stage === 'requirements-communication') {
- // 自动推进到方案确认阶段
- this.currentStage = '方案确认';
- this.expandedStages['方案确认'] = true;
- this.expandedStages['需求沟通'] = false;
-
- // 更新项目状态
- this.updateProjectStage('方案确认');
-
- console.log('自动推进到方案确认阶段');
- }
- }
- // 新增:确认方案方法
- confirmProposal(): void {
- console.log('确认方案按钮被点击');
-
- // 使用统一的阶段推进方法
- this.advanceToNextStage('方案确认');
-
- console.log('已跳转到建模阶段');
- }
- // 获取同步的关键信息摘要
- getRequirementSummary(): string[] {
- const summary: string[] = [];
-
- if (this.requirementKeyInfo.colorAtmosphere.description) {
- summary.push(`色彩氛围: ${this.requirementKeyInfo.colorAtmosphere.description}`);
- }
-
- if (this.requirementKeyInfo.spaceStructure.aspectRatio > 0) {
- summary.push(`空间比例: ${this.requirementKeyInfo.spaceStructure.aspectRatio.toFixed(1)}`);
- }
-
- if (this.requirementKeyInfo.materialWeights.woodRatio > 0) {
- summary.push(`木质占比: ${this.requirementKeyInfo.materialWeights.woodRatio}%`);
- }
-
- if (this.requirementKeyInfo.presetAtmosphere.name) {
- summary.push(`预设氛围: ${this.requirementKeyInfo.presetAtmosphere.name}`);
- }
-
- return summary;
- }
- // 检查必需阶段是否全部完成(流程进度 > 确认需求 > 需求沟通四个流程)
- areRequiredStagesCompleted(): boolean {
- // 检查项目是否已经进入方案确认阶段或更后的阶段
- if (!this.project) {
- return false;
- }
-
- const stageOrder = [
- '订单分配', '需求沟通', '方案确认', '建模', '软装',
- '渲染', '尾款结算', '客户评价', '投诉处理'
- ];
-
- const currentStageIndex = stageOrder.indexOf(this.project.currentStage);
- const proposalStageIndex = stageOrder.indexOf('方案确认');
- const requirementStageIndex = stageOrder.indexOf('需求沟通');
-
- // 如果当前阶段是方案确认或之后的阶段,则认为需求阶段已完成
- if (currentStageIndex >= proposalStageIndex) {
- // 确保有基本的需求信息数据,如果没有则初始化模拟数据
- this.ensureRequirementData();
- return true;
- }
-
- // 如果当前阶段是需求沟通,检查需求沟通是否已完成
- if (currentStageIndex === requirementStageIndex) {
- // 检查需求关键信息是否有数据,或者检查需求沟通组件的完成状态
- const hasRequirementData = this.getRequirementSummary().length > 0 &&
- (!!this.requirementKeyInfo.colorAtmosphere.description ||
- this.requirementKeyInfo.spaceStructure.aspectRatio > 0 ||
- this.requirementKeyInfo.materialWeights.woodRatio > 0 ||
- !!this.requirementKeyInfo.presetAtmosphere.name);
-
- // 只有在真正有需求数据时才返回true,不再自动初始化模拟数据
- if (hasRequirementData) {
- return true;
- }
-
- // 如果没有需求数据,返回false,不允许进入下一阶段
- return false;
- }
-
- // 其他情况返回false
- return false;
- }
- // 确保有需求数据用于方案确认显示
- private ensureRequirementData(): void {
- // console.log('=== ensureRequirementData 开始确保需求数据 ===');
- // console.log('当前requirementKeyInfo:', this.requirementKeyInfo);
-
- // 修复条件判断:检查是否需要初始化数据
- const needsInitialization =
- !this.requirementKeyInfo.colorAtmosphere.description ||
- this.requirementKeyInfo.spaceStructure.aspectRatio === 0 ||
- this.requirementKeyInfo.materialWeights.woodRatio === 0 ||
- !this.requirementKeyInfo.presetAtmosphere.name;
-
- console.log('是否需要初始化数据:', needsInitialization);
-
- if (needsInitialization) {
- console.log('需求关键信息为空,初始化默认数据');
- // 初始化模拟的需求数据
- this.requirementKeyInfo = {
- colorAtmosphere: {
- description: '现代简约风格,以白色和灰色为主调',
- mainColor: '#F5F5F5',
- colorTemp: '冷色调',
- materials: ['木质', '金属', '玻璃']
- },
- spaceStructure: {
- lineRatio: 0.6,
- blankRatio: 0.4,
- flowWidth: 1.2,
- aspectRatio: 1.8,
- ceilingHeight: 2.8
- },
- materialWeights: {
- fabricRatio: 20,
- woodRatio: 45,
- metalRatio: 25,
- smoothness: 0.7,
- glossiness: 0.3
- },
- presetAtmosphere: {
- name: '现代简约',
- rgb: '#F5F5F5',
- colorTemp: '5000K',
- materials: ['木质', '金属']
- }
- };
- // console.log('初始化后的requirementKeyInfo:', this.requirementKeyInfo);
- } else {
- // console.log('需求关键信息已存在,无需初始化');
- }
- }
- // 获取项目状态文本
- getProjectStatusText(): string {
- const current = (this.currentStage || this.project?.currentStage) as ProjectStage | undefined;
-
- if (!current || current === '订单分配') {
- return '待开始';
- }
-
- // 检查是否已完成所有阶段
- const allStages: ProjectStage[] = ['订单分配', '需求沟通', '方案确认', '建模', '软装', '渲染', '尾款结算', '客户评价', '投诉处理'];
- const currentIndex = allStages.indexOf(current);
-
- if (currentIndex === allStages.length - 1) {
- return '已完成';
- }
-
- return '进行中';
- }
- // 获取当前阶段文本
- getCurrentStageText(): string {
- const current = (this.currentStage || this.project?.currentStage) as ProjectStage | undefined;
-
- if (!current || current === '订单分配') {
- return '订单分配阶段';
- }
-
- return `${current}阶段`;
- }
- // 获取整体进度百分比
- getOverallProgress(): number {
- const current = (this.currentStage || this.project?.currentStage) as ProjectStage | undefined;
-
- if (!current) {
- return 0;
- }
-
- // 定义所有阶段及其权重
- const stageWeights: Record<ProjectStage, number> = {
- '订单分配': 5,
- '需求沟通': 15,
- '方案确认': 25,
- '建模': 40,
- '软装': 55,
- '渲染': 70,
- '后期': 80,
- '尾款结算': 90,
- '客户评价': 95,
- '投诉处理': 100
- };
-
- return stageWeights[current] || 0;
- }
- // 获取必需阶段的完成进度百分比
- getRequiredStagesProgress(): number {
- let completedCount = 0;
- const totalCount = 4; // 四个必需流程
- // 检查各个关键信息是否已确认
- if (this.requirementKeyInfo.colorAtmosphere.description) completedCount++;
- if (this.requirementKeyInfo.spaceStructure.aspectRatio > 0) completedCount++;
- if (this.requirementKeyInfo.materialWeights.woodRatio > 0 ||
- this.requirementKeyInfo.materialWeights.fabricRatio > 0 ||
- this.requirementKeyInfo.materialWeights.metalRatio > 0) completedCount++;
- if (this.requirementKeyInfo.presetAtmosphere.name) completedCount++;
- return Math.round((completedCount / totalCount) * 100);
- }
- // 订单金额
- orderAmount: number = 0;
-
- // 报价明细
- quotationDetails: Array<{
- id: string;
- room: string;
- amount: number;
- description?: string;
- }> = [];
- // AI生成报价明细
- generateQuotationDetails(): void {
- // 基于项目信息生成报价明细
- const rooms = ['客餐厅', '主卧', '次卧', '厨房', '卫生间'];
- this.quotationDetails = rooms.map((room, index) => ({
- id: `quote_${index + 1}`,
- room: room,
- amount: Math.floor(Math.random() * 1000) + 300, // 示例金额
- description: `${room}装修设计费用`
- }));
-
- // 更新总订单金额
- this.orderAmount = this.quotationDetails.reduce((total, item) => total + item.amount, 0);
- }
- // 添加报价明细项
- addQuotationItem(): void {
- this.quotationDetails.push({
- id: `quote_${Date.now()}`,
- room: '',
- amount: 0,
- description: ''
- });
- }
- // 删除报价明细项
- removeQuotationItem(id: string): void {
- this.quotationDetails = this.quotationDetails.filter(item => item.id !== id);
- this.updateOrderAmount();
- }
- // 更新订单总金额
- updateOrderAmount(): void {
- this.orderAmount = this.quotationDetails.reduce((total, item) => total + item.amount, 0);
- }
- // 报价组件数据
- quotationData: QuotationData = {
- items: [],
- totalAmount: 0,
- materialCost: 0,
- laborCost: 0,
- designFee: 0,
- managementFee: 0
- };
- // 设计师指派数据
- designerAssignmentData?: DesignerAssignmentData;
- // 设计师日历弹窗状态与数据
- showDesignerCalendar: boolean = false;
- selectedCalendarDate: Date = new Date();
- calendarDesigners: CalendarDesigner[] = [];
- calendarGroups: CalendarProjectGroup[] = [];
- onQuotationDataChange(data: QuotationData): void {
- this.quotationData = { ...data };
- this.orderAmount = data.totalAmount || 0;
- }
- onDesignerAssignmentChange(data: DesignerAssignmentData): void {
- this.designerAssignmentData = { ...data };
- }
- onDesignerClick(designer: AssignmentDesigner): void {
- const mapped = this.mapAssignmentDesignerToCalendar(designer);
- this.calendarDesigners = [mapped];
- this.calendarGroups = [{ id: designer.teamId, name: designer.teamName, leaderId: designer.id, memberIds: [designer.id] }];
- this.selectedCalendarDate = new Date();
- this.showDesignerCalendar = true;
- }
- closeDesignerCalendar(): void {
- this.showDesignerCalendar = false;
- }
- onCalendarDesignerSelected(designer: CalendarDesigner): void {
- this.selectedDesigner = designer;
- this.closeDesignerCalendar();
- }
- onCalendarAssignmentRequested(designer: CalendarDesigner): void {
- this.selectedDesigner = designer;
- this.closeDesignerCalendar();
- }
- private mapAssignmentDesignerToCalendar(d: AssignmentDesigner): CalendarDesigner {
- return {
- id: d.id,
- name: d.name,
- avatar: d.avatar,
- groupId: d.teamId,
- groupName: d.teamName,
- isLeader: !!d.isTeamLeader,
- status: d.status === 'idle' ? 'available' : 'busy',
- currentProjects: Math.max(0, d.recentOrders || 0),
- lastOrderDate: d.lastOrderDate,
- idleDays: Math.max(0, d.idleDays || 0),
- completedThisMonth: Math.max(0, d.recentOrders || 0),
- averageCycle: 15,
- upcomingEvents: (d.reviewDates || []).map((dateStr, idx) => ({
- id: `${d.id}-review-${idx}`,
- date: new Date(dateStr),
- title: '对图评审',
- type: 'review',
- projectId: undefined,
- duration: 2
- })),
- workload: Math.max(0, d.workload || 0),
- nextAvailableDate: new Date()
- };
- }
- // 处理咨询订单表单提交
- // 存储订单分配时的客户信息和需求信息
- onConsultationOrderSubmit(formData: any): void {
- console.log('咨询订单表单提交:', formData);
-
- // 保存订单分配数据
- this.orderCreationData = formData;
-
- // 更新projectData以便传递给子组件(集成报价与指派信息)
- this.projectData = {
- customerInfo: formData.customerInfo,
- requirementInfo: formData.requirementInfo,
- preferenceTags: formData.preferenceTags,
- quotation: this.quotationData ? { ...this.quotationData } : undefined,
- assignment: this.designerAssignmentData ? { ...this.designerAssignmentData } : undefined,
- orderAmount: this.quotationData?.totalAmount ?? this.orderAmount ?? 0
- };
-
- // 实时更新左侧客户信息显示
- this.updateCustomerInfoDisplay(formData);
-
- // 根据角色上下文处理数据同步
- if (formData.roleContext === 'customer-service') {
- // 客服端创建的订单需要同步到设计师端
- this.syncOrderToDesignerView(formData);
- }
- // 根据报价数据更新订单金额
- this.orderAmount = this.quotationData?.totalAmount ?? this.orderAmount ?? 0;
- this.updateOrderAmount();
-
- // 触发变更检测以更新UI
- this.cdr.detectChanges();
- }
- // 新增:更新客户信息显示 - 优化后只更新实际存在的字段
- private updateCustomerInfoDisplay(formData: any): void {
- if (formData.customerInfo) {
- // 更新项目对象中的客户信息 - 只更新实际存在的字段
- if (this.project) {
- // 由于已移除客户姓名和手机号字段,只更新微信和客户类型
- if (formData.customerInfo.wechat) {
- this.project.customerWechat = formData.customerInfo.wechat;
- }
- if (formData.customerInfo.customerType) {
- this.project.customerType = formData.customerInfo.customerType;
- }
- if (formData.customerInfo.source) {
- this.project.customerSource = formData.customerInfo.source;
- }
- if (formData.customerInfo.remark) {
- this.project.customerRemark = formData.customerInfo.remark;
- }
- }
-
- // 更新客户标签
- if (formData.preferenceTags) {
- this.project = {
- ...this.project,
- customerTags: formData.preferenceTags
- } as any;
- }
-
- // 更新需求信息 - 只更新实际存在的字段
- if (formData.requirementInfo) {
- this.project = {
- ...this.project,
- // 移除已删除的字段:decorationType, firstDraftDate, style, budget, area, houseType
- downPayment: formData.requirementInfo.downPayment,
- smallImageTime: formData.requirementInfo.smallImageTime,
- spaceRequirements: formData.requirementInfo.spaceRequirements,
- designAngles: formData.requirementInfo.designAngles,
- specialAreaHandling: formData.requirementInfo.specialAreaHandling,
- materialRequirements: formData.requirementInfo.materialRequirements,
- lightingRequirements: formData.requirementInfo.lightingRequirements
- } as any;
- }
-
- console.log('客户信息已实时更新:', this.project);
- }
- }
- // 新增:同步订单数据到设计师视图
- private syncOrderToDesignerView(formData: any): void {
- // 创建项目数据
- const projectData = {
- customerId: formData.customerInfo.id || 'customer-' + Date.now(),
- customerName: formData.customerInfo.name,
- requirement: formData.requirementInfo,
- referenceCases: [],
- tags: {
- demandType: formData.customerInfo.demandType,
- preferenceTags: formData.preferenceTags,
- followUpStatus: formData.customerInfo.followUpStatus
- },
- // 新增:报价与指派信息(可选)
- quotation: this.quotationData ? { ...this.quotationData } : undefined,
- assignment: this.designerAssignmentData ? { ...this.designerAssignmentData } : undefined,
- orderAmount: this.quotationData?.totalAmount ?? this.orderAmount ?? 0
- };
- // 调用项目服务创建项目
- this.projectService.createProject(projectData).subscribe(
- result => {
- if (result.success) {
- console.log('订单数据已同步到设计师端,项目ID:', result.projectId);
- // 可以在这里添加成功提示或其他处理逻辑
- }
- },
- error => {
- console.error('同步订单数据到设计师端失败:', error);
- }
- );
- }
- // 确认团队分配
- confirmTeamAssignment(designer: any): void {
- if (designer) {
- this.selectedDesigner = designer;
- console.log('团队分配确认:', designer);
-
- // 这里可以添加实际的团队分配逻辑
- // 例如调用服务来分配设计师到项目
-
- // 进入下一个阶段:需求沟通
- this.updateProjectStage('需求沟通');
- this.expandedStages['需求沟通'] = true;
- this.expandedStages['订单分配'] = false;
-
- // 显示成功消息
- alert('团队分配成功!已进入需求沟通阶段');
-
- console.log('团队分配完成,已跳转到需求沟通阶段');
- }
- }
- // 项目创建完成事件处理
- onProjectCreated(projectData: any): void {
- console.log('项目创建完成:', projectData);
- this.projectData = projectData;
- // 团队分配已在子组件中完成并触发该事件:推进到需求沟通阶段
- this.updateProjectStage('需求沟通');
-
- // 更新项目对象的当前阶段,确保四大板块状态正确显示
- if (this.project) {
- this.project.currentStage = '需求沟通';
- }
-
- // 展开需求沟通阶段,收起订单分配阶段
- this.expandedStages['需求沟通'] = true;
- this.expandedStages['订单分配'] = false;
-
- // 自动展开确认需求板块
- this.expandedSection = 'requirements';
- // 强制触发变更检测,确保UI更新
- this.cdr.detectChanges();
- // 延迟滚动到需求沟通阶段,确保DOM更新完成
- setTimeout(() => {
- this.scrollToStage('需求沟通');
- // 再次触发变更检测,确保所有状态都已正确更新
- this.cdr.detectChanges();
- }, 100);
- console.log('项目创建成功,已推进到需求沟通阶段,四大板块状态已更新');
- }
- // 新增:处理实时需求数据更新
- onRequirementDataUpdated(data: any): void {
- console.log('收到需求数据更新:', data);
-
- // 同步关键信息
- this.syncRequirementKeyInfo(data);
-
- // 更新客户信息显示
- if (data && this.project) {
- // 更新项目的客户信息
- if (data.colorIndicators && data.colorIndicators.length > 0) {
- this.project.customerInfo = {
- ...this.project.customerInfo,
- colorPreference: data.colorIndicators.map((indicator: any) => indicator.name).join(', ')
- };
- }
-
- // 更新空间结构信息
- if (data.spaceIndicators && data.spaceIndicators.length > 0) {
- this.project.customerInfo = {
- ...this.project.customerInfo,
- spaceRequirements: data.spaceIndicators.map((indicator: any) => `${indicator.name}: ${indicator.value}`).join(', ')
- };
- }
-
- // 更新材质偏好
- if (data.materialIndicators && data.materialIndicators.length > 0) {
- this.project.customerInfo = {
- ...this.project.customerInfo,
- materialPreference: data.materialIndicators.map((indicator: any) => `${indicator.name}: ${indicator.value}%`).join(', ')
- };
- }
-
- // 更新需求项目
- if (data.requirementItems && data.requirementItems.length > 0) {
- this.project.requirements = data.requirementItems.map((item: any) => ({
- id: item.id,
- description: item.description,
- status: item.status,
- priority: item.priority || 'medium'
- }));
- }
-
- // 接收色彩分析结果并存储用于右侧展示
- if (data.colorAnalysisResult) {
- console.log('接收到色彩分析结果:', data.colorAnalysisResult);
- this.colorAnalysisResult = data.colorAnalysisResult as ColorAnalysisResult;
- console.log('设置colorAnalysisResult后:', this.colorAnalysisResult);
-
- // 计算主色:按占比最高的颜色
- const colors = this.colorAnalysisResult?.colors || [];
- if (colors.length > 0) {
- const dominant = colors.reduce((max, cur) => cur.percentage > max.percentage ? cur : max, colors[0]);
- this.dominantColorHex = dominant.hex;
- console.log('计算出的主色:', this.dominantColorHex);
- } else {
- this.dominantColorHex = null;
- console.log('没有颜色数据,主色设为null');
- }
- } else {
- console.log('没有接收到色彩分析结果');
- }
- // 新增:处理详细的分析数据
- if (data.detailedAnalysis) {
- console.log('接收到详细分析数据:', data.detailedAnalysis);
-
- // 存储各类分析结果
- this.enhancedColorAnalysis = data.detailedAnalysis.enhancedColorAnalysis;
- this.formAnalysis = data.detailedAnalysis.formAnalysis;
- this.textureAnalysis = data.detailedAnalysis.textureAnalysis;
- this.patternAnalysis = data.detailedAnalysis.patternAnalysis;
- this.lightingAnalysis = data.detailedAnalysis.lightingAnalysis;
-
- console.log('详细分析数据已存储:', {
- enhancedColorAnalysis: this.enhancedColorAnalysis,
- formAnalysis: this.formAnalysis,
- textureAnalysis: this.textureAnalysis,
- patternAnalysis: this.patternAnalysis,
- lightingAnalysis: this.lightingAnalysis
- });
- }
- // 新增:处理材料分析数据
- if (data.materialAnalysisData && data.materialAnalysisData.length > 0) {
- console.log('接收到材料分析数据:', data.materialAnalysisData);
- this.materialAnalysisData = data.materialAnalysisData;
- }
- // 新增:根据上传来源拆分材料文件用于左右区展示
- const materials = Array.isArray(data?.materials) ? data.materials : [];
- this.referenceImages = materials.filter((m: any) => m?.type === 'image');
- this.cadFiles = materials.filter((m: any) => m?.type === 'cad');
- // 触发变更检测以更新UI
- this.cdr.detectChanges();
-
- console.log('客户信息已实时更新,当前colorAnalysisResult状态:', !!this.colorAnalysisResult);
- }
- }
- // 预览右侧色彩分析参考图
- previewColorRefImage(): void {
- const url = this.colorAnalysisResult?.originalImage;
- if (url) {
- window.open(url, '_blank');
- }
- }
- // 新增:点击预览参考图片与CAD文件
- previewImageFile(url?: string): void {
- if (!url) return;
- window.open(url, '_blank');
- }
- previewCadFile(url?: string): void {
- if (!url) return;
- window.open(url, '_blank');
- }
- // 切换客户信息卡片展开状态
- toggleCustomerInfo(): void {
- this.isCustomerInfoExpanded = !this.isCustomerInfoExpanded;
- }
- // 新增:重置方案分析状态的方法
- resetProposalAnalysis(): void {
- this.proposalAnalysis = null;
- this.isAnalyzing = false;
- this.analysisProgress = 0;
- console.log('方案分析状态已重置');
- }
- // 新增:模拟素材解析方法
- startMaterialAnalysis(): void {
- this.isAnalyzing = true;
- this.analysisProgress = 0;
- const progressInterval = setInterval(() => {
- this.analysisProgress += Math.random() * 15;
- if (this.analysisProgress >= 100) {
- this.analysisProgress = 100;
- clearInterval(progressInterval);
- this.completeMaterialAnalysis();
- }
- }, 500);
- }
- // 完成素材解析,生成方案数据
- private completeMaterialAnalysis(): void {
- this.isAnalyzing = false;
-
- // 生成模拟的方案分析数据
- this.proposalAnalysis = {
- id: 'proposal-' + Date.now(),
- name: '现代简约风格方案',
- version: 'v1.0',
- createdAt: new Date(),
- status: 'completed',
- materials: [
- {
- category: '地面材料',
- specifications: {
- type: '复合木地板',
- grade: 'E0级',
- thickness: '12mm',
- finish: '哑光面',
- durability: '家用33级'
- },
- usage: {
- area: '客厅、卧室',
- percentage: 65,
- priority: 'primary'
- },
- properties: {
- texture: '木纹理',
- color: '浅橡木色',
- maintenance: '日常清洁'
- }
- },
- {
- category: '墙面材料',
- specifications: {
- type: '乳胶漆',
- grade: '净味抗甲醛',
- finish: '丝光面',
- durability: '15年'
- },
- usage: {
- area: '全屋墙面',
- percentage: 80,
- priority: 'primary'
- },
- properties: {
- texture: '平滑',
- color: '暖白色',
- maintenance: '可擦洗'
- }
- },
- {
- category: '软装面料',
- specifications: {
- type: '亚麻混纺',
- grade: 'A级',
- finish: '防污处理',
- durability: '5-8年'
- },
- usage: {
- area: '沙发、窗帘',
- percentage: 25,
- priority: 'secondary'
- },
- properties: {
- texture: '自然纹理',
- color: '米灰色系',
- maintenance: '干洗'
- }
- }
- ],
- designStyle: {
- primaryStyle: '现代简约',
- styleElements: [
- {
- element: '线条设计',
- description: '简洁流畅的直线条,避免繁复装饰',
- influence: 85
- },
- {
- element: '色彩搭配',
- description: '以中性色为主,局部点缀暖色',
- influence: 75
- },
- {
- element: '材质选择',
- description: '天然材质与现代工艺结合',
- influence: 70
- }
- ],
- characteristics: [
- {
- feature: '空间感',
- value: '开放通透',
- importance: 'high'
- },
- {
- feature: '功能性',
- value: '实用至上',
- importance: 'high'
- },
- {
- feature: '装饰性',
- value: '简约精致',
- importance: 'medium'
- }
- ],
- compatibility: {
- withMaterials: ['木材', '金属', '玻璃', '石材'],
- withColors: ['白色', '灰色', '米色', '原木色'],
- score: 92
- }
- },
- colorScheme: {
- palette: [
- {
- color: '暖白色',
- hex: '#F8F6F0',
- rgb: '248, 246, 240',
- percentage: 45,
- role: 'dominant'
- },
- {
- color: '浅灰色',
- hex: '#E5E5E5',
- rgb: '229, 229, 229',
- percentage: 30,
- role: 'secondary'
- },
- {
- color: '原木色',
- hex: '#D4A574',
- rgb: '212, 165, 116',
- percentage: 20,
- role: 'accent'
- },
- {
- color: '深灰色',
- hex: '#4A4A4A',
- rgb: '74, 74, 74',
- percentage: 5,
- role: 'neutral'
- }
- ],
- harmony: {
- type: '类似色调和',
- temperature: 'warm',
- contrast: 65
- },
- psychology: {
- mood: '宁静舒适',
- atmosphere: '温馨自然',
- suitability: ['居住', '办公', '休闲']
- }
- },
- spaceLayout: {
- dimensions: {
- length: 12.5,
- width: 8.2,
- height: 2.8,
- area: 102.5,
- volume: 287
- },
- functionalZones: [
- {
- zone: '客厅区域',
- area: 35.2,
- percentage: 34.3,
- requirements: ['会客', '娱乐', '休息'],
- furniture: ['沙发', '茶几', '电视柜', '边几']
- },
- {
- zone: '餐厅区域',
- area: 18.5,
- percentage: 18.0,
- requirements: ['用餐', '储物'],
- furniture: ['餐桌', '餐椅', '餐边柜']
- },
- {
- zone: '厨房区域',
- area: 12.8,
- percentage: 12.5,
- requirements: ['烹饪', '储存', '清洁'],
- furniture: ['橱柜', '岛台', '吧台椅']
- },
- {
- zone: '主卧区域',
- area: 25.6,
- percentage: 25.0,
- requirements: ['睡眠', '储衣', '梳妆'],
- furniture: ['床', '衣柜', '梳妆台', '床头柜']
- },
- {
- zone: '次卧区域',
- area: 10.4,
- percentage: 10.2,
- requirements: ['睡眠', '学习'],
- furniture: ['床', '书桌', '衣柜']
- }
- ],
- circulation: {
- mainPaths: ['入户-客厅', '客厅-餐厅', '餐厅-厨房', '客厅-卧室'],
- pathWidth: 1.2,
- efficiency: 88
- },
- lighting: {
- natural: {
- direction: ['南向', '东向'],
- intensity: '充足',
- duration: '8-10小时'
- },
- artificial: {
- zones: ['主照明', '局部照明', '装饰照明'],
- requirements: ['无主灯设计', '分层控制', '调光调色']
- }
- }
- },
- budget: {
- total: 285000,
- breakdown: [
- {
- category: '基础装修',
- amount: 142500,
- percentage: 50
- },
- {
- category: '主材采购',
- amount: 85500,
- percentage: 30
- },
- {
- category: '软装配饰',
- amount: 42750,
- percentage: 15
- },
- {
- category: '设计费用',
- amount: 14250,
- percentage: 5
- }
- ]
- },
- timeline: [
- {
- phase: '设计深化',
- duration: 7,
- dependencies: ['需求确认']
- },
- {
- phase: '材料采购',
- duration: 5,
- dependencies: ['设计深化']
- },
- {
- phase: '基础施工',
- duration: 30,
- dependencies: ['材料采购']
- },
- {
- phase: '软装进场',
- duration: 7,
- dependencies: ['基础施工']
- },
- {
- phase: '验收交付',
- duration: 3,
- dependencies: ['软装进场']
- }
- ],
- feasibility: {
- technical: 95,
- budget: 88,
- timeline: 92,
- overall: 92
- }
- };
- }
- // 获取材质分类统计
- getMaterialCategories(): { category: string; count: number; percentage: number }[] {
- if (!this.proposalAnalysis) return [];
-
- const categories = this.proposalAnalysis.materials.reduce((acc, material) => {
- acc[material.category] = (acc[material.category] || 0) + 1;
- return acc;
- }, {} as Record<string, number>);
-
- const total = Object.values(categories).reduce((sum, count) => sum + count, 0);
-
- return Object.entries(categories).map(([category, count]) => ({
- category,
- count,
- percentage: Math.round((count / total) * 100)
- }));
- }
- // 获取设计风格特征摘要
- getStyleSummary(): string {
- if (!this.proposalAnalysis) return '';
-
- const style = this.proposalAnalysis.designStyle;
- const topElements = style.styleElements
- .sort((a, b) => b.influence - a.influence)
- .slice(0, 2)
- .map(el => el.element)
- .join('、');
-
- return `${style.primaryStyle}风格,主要体现在${topElements}等方面`;
- }
- // 获取色彩方案摘要
- getColorSummary(): string {
- if (!this.proposalAnalysis) return '';
-
- const scheme = this.proposalAnalysis.colorScheme;
- const dominantColor = scheme.palette.find(p => p.role === 'dominant')?.color || '';
- const accentColor = scheme.palette.find(p => p.role === 'accent')?.color || '';
-
- return `以${dominantColor}为主调,${accentColor}作点缀,营造${scheme.psychology.mood}的氛围`;
- }
- // 获取空间效率评分
- getSpaceEfficiency(): number {
- if (!this.proposalAnalysis) return 0;
- return this.proposalAnalysis.spaceLayout.circulation.efficiency;
- }
- private handlePaymentProofUpload(file: File): void {
- // 显示上传进度
- const uploadingMessage = `正在上传支付凭证:${file.name}...`;
- console.log(uploadingMessage);
-
- // 使用支付凭证识别服务处理上传
- const settlementId = this.project?.id || 'default_settlement';
-
- this.paymentVoucherService.processPaymentVoucherUpload(file, settlementId).subscribe({
- next: (result) => {
- if (result.success && result.recognitionResult) {
- const recognition = result.recognitionResult;
-
- // 更新识别计数
- this.voucherRecognitionCount++;
-
- // 显示识别结果
- const successMessage = `
- 支付凭证识别成功!
- 支付方式:${recognition.paymentMethod}
- 支付金额:¥${recognition.amount}
- 交易号:${recognition.transactionNumber}
- 置信度:${(recognition.confidence * 100).toFixed(1)}%
- `;
-
- alert(successMessage);
- console.log('支付凭证识别完成', recognition);
-
- // 自动标记验证通过并解锁渲染大图
- this.isPaymentVerified = true;
- this.renderLargeImages = this.renderLargeImages.map(img => ({ ...img, locked: false }));
-
- // 触发自动通知流程
- this.triggerPaymentCompletedNotification(recognition);
-
- } else {
- const errorMessage = `支付凭证识别失败:${result.error || '未知错误'}`;
- alert(errorMessage);
- console.error('支付凭证识别失败', result.error);
- }
- },
- error: (error) => {
- const errorMessage = `支付凭证处理出错:${error.message || '网络错误'}`;
- alert(errorMessage);
- console.error('支付凭证处理出错', error);
- }
- });
- }
- /**
- * 触发支付完成通知流程
- */
- private triggerPaymentCompletedNotification(recognition: any): void {
- console.log('触发支付完成自动通知流程...');
-
- // 模拟调用通知服务发送多渠道通知
- this.sendMultiChannelNotifications(recognition);
-
- // 模拟发送通知
- setTimeout(() => {
- const notificationMessage = `
- 🎉 尾款已到账,大图已解锁!
-
- 支付信息:
- • 支付方式:${recognition.paymentMethod}
- • 支付金额:¥${recognition.amount}
- • 处理时间:${new Date().toLocaleString()}
-
- 📱 系统已自动发送通知至:
- • 短信通知:138****8888
- • 微信通知:已推送至微信
- • 邮件通知:customer@example.com
-
- 🖼️ 高清渲染图下载链接已发送
- 您现在可以下载4K高清渲染图了!
- `;
-
- alert(notificationMessage);
- console.log('自动通知发送完成');
- }, 1000);
- }
- /**
- * 发送多渠道通知
- */
- private sendMultiChannelNotifications(recognition: any): void {
- console.log('开始发送多渠道通知...');
-
- // 更新通知发送计数
- this.notificationsSent++;
-
- // 模拟发送短信通知
- console.log('📱 发送短信通知: 尾款已到账,大图已解锁');
-
- // 模拟发送微信通知
- console.log('💬 发送微信通知: 支付成功,高清图片已准备就绪');
-
- // 模拟发送邮件通知
- console.log('📧 发送邮件通知: 包含下载链接的详细通知');
-
- // 模拟发送应用内通知
- console.log('🔔 发送应用内通知: 实时推送支付状态更新');
-
- // 模拟通知发送结果
- setTimeout(() => {
- console.log('✅ 所有渠道通知发送完成');
- console.log(`通知发送统计: 短信✅ 微信✅ 邮件✅ 应用内✅ (总计: ${this.notificationsSent} 次)`);
- }, 500);
- }
- // 获取当前设计师名称
- getCurrentDesignerName(): string {
- // 这里应该从用户服务或认证信息中获取当前用户名称
- // 暂时返回一个默认值
- return '张设计师';
- }
- // ==================== 售后相关变量 ====================
- // 售后标签页控制
- activeAftercareTab: string = 'services'; // 当前激活的售后标签页
-
- // 售后状态管理
- afterSalesStage: string = '未开始'; // 售后阶段:未开始、进行中、已完成
- afterSalesStatus: 'pending' | 'in_progress' | 'completed' | 'cancelled' = 'pending'; // 售后状态
- afterSalesProgress: number = 0; // 售后进度百分比
-
- // 售后服务数据
- afterSalesServices: Array<{
- id: string;
- type: string; // 服务类型:维修、保养、咨询、投诉处理
- description: string;
- assignedTo: string; // 指派给的人员
- scheduledDate?: Date; // 计划服务日期
- completedDate?: Date; // 完成日期
- status: 'pending' | 'scheduled' | 'in_progress' | 'completed' | 'cancelled';
- priority: 'low' | 'medium' | 'high';
- }> = [];
- // 售后评价和反馈
- afterSalesRating: number = 0; // 售后评分(0-5)
- afterSalesFeedback: string = ''; // 售后反馈内容
- afterSalesFeedbackDate?: Date; // 反馈日期
-
- // 售后时间跟踪
- afterSalesResponseTime?: Date; // 首次响应时间
- afterSalesStartTime?: Date; // 售后开始时间
- afterSalesCompletionTime?: Date; // 售后完成时间
- afterSalesTotalDuration: number = 0; // 总耗时(小时)
- // 售后联系人信息
- afterSalesContact: {
- name: string;
- phone: string;
- wechat?: string;
- email?: string;
- } = {
- name: '',
- phone: ''
- };
- // 售后问题记录
- afterSalesIssues: Array<{
- id: string;
- title: string;
- description: string;
- severity: 'low' | 'medium' | 'high' | 'critical';
- reportedDate: Date;
- resolvedDate?: Date;
- status: 'reported' | 'investigating' | 'resolved' | 'closed';
- }> = [];
- // 售后文件记录
- afterSalesDocuments: Array<{
- id: string;
- name: string;
- type: string; // 文件类型:合同、报告、照片、视频
- uploadDate: Date;
- url: string;
- }> = [];
- // 售后费用记录
- afterSalesCosts: Array<{
- id: string;
- description: string;
- amount: number;
- category: 'material' | 'labor' | 'transportation' | 'other';
- date: Date;
- status: 'pending' | 'approved' | 'paid' | 'rejected';
- }> = [];
- // 售后沟通记录
- afterSalesCommunications: Array<{
- id: string;
- type: 'phone' | 'wechat' | 'email' | 'visit';
- date: Date;
- summary: string;
- participants: string[];
- }> = [];
- // 新增:项目复盘相关属性
- projectReview: ProjectReview | null = null;
- isGeneratingReview: boolean = false;
-
- // 项目复盘 Tab 切换
- activeReviewTab: 'sop' | 'experience' | 'suggestions' = 'sop';
-
- // SOP执行数据
- sopMetrics: any = {
- communicationCount: 6,
- avgCommunication: 5,
- revisionCount: 3,
- avgRevision: 2,
- deliveryCycle: 18,
- standardCycle: 15,
- customerSatisfaction: 4.5
- };
-
- sopStagesData: any[] = [
- { name: '订单分配', plannedDuration: 1, actualDuration: 1, score: 95, status: 'completed', statusText: '已完成', isDelayed: false, issues: [] },
- { name: '需求沟通', plannedDuration: 3, actualDuration: 4, score: 75, status: 'completed', statusText: '已完成', isDelayed: true, issues: ['沟通次数超标'] },
- { name: '方案确认', plannedDuration: 2, actualDuration: 2, score: 90, status: 'completed', statusText: '已完成', isDelayed: false, issues: [] },
- { name: '建模', plannedDuration: 4, actualDuration: 5, score: 80, status: 'completed', statusText: '已完成', isDelayed: true, issues: ['细节调整耗时'] },
- { name: '软装', plannedDuration: 2, actualDuration: 2, score: 92, status: 'completed', statusText: '已完成', isDelayed: false, issues: [] },
- { name: '渲染', plannedDuration: 3, actualDuration: 4, score: 85, status: 'ongoing', statusText: '进行中', isDelayed: false, issues: [] }
- ];
-
- // 经验复盘数据
- experienceData: any = {
- customerNeeds: [
- { text: '希望客厅采用现代简约风格,注重收纳功能', timestamp: '2024-01-15 10:30', source: '初次沟通' },
- { text: '卧室需要温馨氛围,色调以暖色为主', timestamp: '2024-01-16 14:20', source: '需求确认' },
- { text: '厨房要求实用性强,采用白色橱柜', timestamp: '2024-01-17 09:15', source: '细节讨论' }
- ],
- customerConcerns: [
- { text: '担心渲染图与实际效果有差异', timestamp: '2024-01-18 16:40', resolved: true },
- { text: '预算控制在合理范围内', timestamp: '2024-01-19 11:25', resolved: true }
- ],
- complaintPoints: [
- { text: '首版方案色彩搭配不符合预期', timestamp: '2024-01-20 15:10', severity: 'medium', severityText: '中等', resolution: '已调整为客户偏好的配色方案' }
- ],
- projectHighlights: [
- { text: '设计师对空间的功能分区把握精准', category: '设计亮点', praised: true },
- { text: '材质选择符合客户品味且性价比高', category: '材质选择', praised: true },
- { text: '渲染效果图质量优秀,客户非常满意', category: '技术表现', praised: true }
- ],
- communications: [
- { timestamp: '2024-01-15 10:30', participant: '客户', type: 'requirement', typeText: '需求提出', message: '希望整体风格简约现代,注重实用性...', attachments: [] },
- { timestamp: '2024-01-16 09:00', participant: '设计师', type: 'response', typeText: '设计反馈', message: '根据您的需求,我们建议采用...', attachments: ['方案草图.jpg'] },
- { timestamp: '2024-01-20 14:30', participant: '客户', type: 'concern', typeText: '疑虑表达', message: '对配色方案有些疑虑...', attachments: [] }
- ]
- };
-
- // 优化建议数据
- optimizationSuggestions: any[] = [
- {
- priority: 'high',
- priorityText: '高优先级',
- category: '需求沟通',
- expectedImprovement: '减少30%改图次数',
- problem: '该项目因需求理解不够深入导致改图3次,超出平均水平',
- dataPoints: [
- { label: '实际改图次数', value: '3次', isWarning: true },
- { label: '平均改图次数', value: '2次', isWarning: false },
- { label: '超出比例', value: '+50%', isWarning: true }
- ],
- solution: '建议在需求沟通阶段增加确认环节,通过详细的需求确认清单和参考案例,确保设计师完全理解客户需求',
- actionPlan: [
- '制定标准化的需求确认清单,覆盖风格、色彩、材质、功能等核心要素',
- '在方案设计前与客户进行一次需求复核会议',
- '准备3-5个同类型案例供客户参考,明确设计方向',
- '使用可视化工具(如情绪板)帮助客户表达偏好'
- ],
- references: ['项目A-123', '项目B-456']
- },
- {
- priority: 'medium',
- priorityText: '中优先级',
- category: '时间管理',
- expectedImprovement: '缩短15%交付周期',
- problem: '项目交付周期为18天,超出标准周期15天',
- dataPoints: [
- { label: '实际周期', value: '18天', isWarning: true },
- { label: '标准周期', value: '15天', isWarning: false },
- { label: '延期', value: '+3天', isWarning: true }
- ],
- solution: '优化建模和渲染阶段的时间分配,采用并行工作模式提高效率',
- actionPlan: [
- '建模和软装选择可以部分并行进行',
- '提前准备常用材质库,减少临时查找时间',
- '设置阶段里程碑提醒,避免单一阶段耗时过长'
- ],
- references: ['时间优化案例-001']
- },
- {
- priority: 'low',
- priorityText: '低优先级',
- category: '客户体验',
- expectedImprovement: '提升客户满意度至4.8分',
- problem: '当前客户满意度为4.5分,仍有提升空间',
- dataPoints: [
- { label: '当前满意度', value: '4.5/5', isWarning: false },
- { label: '目标满意度', value: '4.8/5', isWarning: false }
- ],
- solution: '增加交付过程中的沟通频率,及时展示阶段性成果',
- actionPlan: [
- '每个关键节点完成后主动向客户汇报进度',
- '提供阶段性预览图,让客户参与到创作过程中',
- '建立客户反馈快速响应机制'
- ],
- references: []
- }
- ];
- switchAftercareTab(tab: string): void {
- this.activeAftercareTab = tab;
- console.log('切换到售后标签页:', tab);
- }
- // ==================== 自动结算相关 ====================
-
- // 检查项目是否已完成验收
- isProjectAccepted(): boolean {
- // 检查所有交付阶段是否完成
- const deliveryStages: ProjectStage[] = ['建模', '软装', '渲染', '后期'];
- return deliveryStages.every(stage => this.getStageStatus(stage) === 'completed');
- }
-
- // 启动自动结算(只有技术人员可触发)
- initiateAutoSettlement(): void {
- if (this.isAutoSettling) return;
-
- // 权限检查
- if (!this.isTechnicalView()) {
- alert('⚠️ 仅技术人员可以启动自动化结算流程');
- return;
- }
-
- // 验收状态检查
- if (!this.isProjectAccepted()) {
- const confirmStart = confirm('项目尚未完成全部验收,确定要启动结算流程吗?');
- if (!confirmStart) return;
- }
-
- this.isAutoSettling = true;
- console.log('启动自动化结算流程...');
-
- // 模拟启动各个自动化功能
- setTimeout(() => {
- // 1. 启动小程序支付监听
- this.miniprogramPaymentStatus = 'active';
- this.isSettlementInitiated = true;
-
- console.log('✅ 自动化结算已启动');
- console.log('🟢 小程序支付监听已激活');
- console.log('🔍 支付凭证智能识别已就绪');
- console.log('📱 自动通知系统已就绪');
-
- // 2. 自动生成尾款结算记录
- this.createFinalPaymentRecord();
-
- // 3. 通知客服跟进尾款
- this.notifyCustomerServiceForFinalPayment();
-
- // 4. 设置支付监听和自动化流程
- this.setupPaymentAutomation();
-
- this.isAutoSettling = false;
-
- // 显示启动成功消息
- alert(`🚀 自动化结算已成功启动!
- ✅ 已启动功能:
- • 小程序支付自动监听
- • 支付凭证智能识别
- • 多渠道自动通知
- • 大图自动解锁
- • 已通知客服跟进尾款
- 系统将自动处理后续支付流程。`);
-
- }, 2000);
- }
- // 创建尾款结算记录
- private createFinalPaymentRecord(): void {
- const finalPaymentRecord: Settlement = {
- id: `settlement_${Date.now()}`,
- projectId: this.projectId,
- projectName: this.project?.name || '',
- type: 'final_payment',
- amount: this.project?.finalPaymentAmount || 0,
- percentage: 30,
- status: 'pending',
- createdAt: new Date(),
- initiatedBy: 'technical',
- initiatedAt: new Date(),
- notifiedCustomerService: false,
- paymentReceived: false,
- imagesUnlocked: false
- };
-
- // 添加到结算列表
- if (!this.settlements.find(s => s.type === 'final_payment')) {
- this.settlements.unshift(finalPaymentRecord);
- }
-
- console.log('📝 已创建尾款结算记录:', finalPaymentRecord);
- }
- // 通知客服跟进尾款
- private notifyCustomerServiceForFinalPayment(): void {
- const projectInfo = {
- projectId: this.projectId,
- projectName: this.project?.name || '未知项目',
- customerName: this.project?.customerName || '未知客户',
- customerPhone: this.project?.customerPhone || '',
- finalPaymentAmount: this.project?.finalPaymentAmount || 0,
- notificationTime: new Date(),
- status: 'pending_followup',
- priority: 'high',
- autoGenerated: true,
- message: `项目【${this.project?.name}】已完成技术验收,请及时跟进客户尾款支付。`
- };
- // 发送通知到客服系统
- console.log('📢 正在通知客服跟进尾款...', projectInfo);
-
- // 模拟API调用到客服通知系统
- // this.customerServiceAPI.addPendingTask(projectInfo).subscribe(...)
-
- setTimeout(() => {
- console.log('✅ 客服通知已发送成功');
-
- // 更新结算记录状态
- const settlement = this.settlements.find(s => s.type === 'final_payment');
- if (settlement) {
- settlement.notifiedCustomerService = true;
- }
- }, 500);
- }
-
- // 设置支付自动化流程
- private setupPaymentAutomation(): void {
- console.log('⚙️ 设置支付自动化监听...');
-
- // 模拟支付监听(实际应使用WebSocket或轮询)
- // 这里仅作演示
- this.monitorPaymentStatus();
- }
-
- // 监听支付状态
- private monitorPaymentStatus(): void {
- // 实际应该使用WebSocket连接或定时轮询API
- // 这里仅作演示用setTimeout模拟
- console.log('👀 开始监听支付状态...');
-
- // 当检测到支付完成时,自动触发后续流程
- // this.onPaymentReceived();
- }
-
- // 支付到账回调
- onPaymentReceived(paymentInfo?: any): void {
- console.log('💰 检测到支付到账:', paymentInfo);
-
- const settlement = this.settlements.find(s => s.type === 'final_payment');
- if (!settlement) return;
-
- // 更新结算状态
- settlement.status = '已结算';
- settlement.settledAt = new Date();
- settlement.paymentReceived = true;
- settlement.paymentReceivedAt = new Date();
-
- // 自动解锁并发送大图
- this.autoUnlockAndSendImages();
-
- // 通知客户和客服
- this.sendPaymentConfirmationNotifications();
- }
-
- // 自动解锁并发送大图
- private autoUnlockAndSendImages(): void {
- console.log('🔓 自动解锁大图...');
-
- // 更新结算记录
- const settlement = this.settlements.find(s => s.type === 'final_payment');
- if (settlement) {
- settlement.imagesUnlocked = true;
- settlement.imagesUnlockedAt = new Date();
- }
-
- // 自动发送大图给客户(通过客服)
- this.autoSendImagesToCustomer();
-
- console.log('✅ 大图已解锁并准备发送');
- }
-
- // 自动发送图片给客户
- private autoSendImagesToCustomer(): void {
- console.log('📤 自动发送大图给客户...');
-
- // 收集所有渲染大图
- const renderProcess = this.deliveryProcesses.find(p => p.id === 'rendering');
- const images: string[] = [];
-
- if (renderProcess) {
- Object.keys(renderProcess.content).forEach(spaceId => {
- const content = renderProcess.content[spaceId];
- if (content.images) {
- content.images.forEach(img => {
- images.push(img.url);
- });
- }
- });
- }
-
- const sendInfo = {
- projectId: this.projectId,
- customerName: this.project?.customerName || '',
- images: images,
- sendMethod: 'wechat',
- autoGenerated: true
- };
-
- console.log('📨 准备发送的大图信息:', sendInfo);
-
- // 调用客服系统API一键发图
- // this.customerServiceAPI.sendImagesToCustomer(sendInfo).subscribe(...)
- }
-
- // 发送支付确认通知
- private sendPaymentConfirmationNotifications(): void {
- console.log('📱 发送支付确认通知...');
-
- // 通知客户
- const customerMessage = `尊敬的${this.project?.customerName || '客户'},您的尾款支付已确认,大图已自动解锁并发送,请查收。感谢您的信任!`;
-
- // 通知客服
- const csMessage = `项目【${this.project?.name}】尾款已到账,大图已自动解锁,请一键发送给客户。`;
-
- console.log('📧 客户通知:', customerMessage);
- console.log('📧 客服通知:', csMessage);
-
- // 实际发送通知
- // this.notificationService.send({ to: 'customer', message: customerMessage });
- // this.notificationService.send({ to: 'customer_service', message: csMessage });
- }
- // ==================== 全景图合成相关 ====================
-
- // 全景图合成数据
- panoramicSyntheses: PanoramicSynthesis[] = [];
- isUploadingPanoramicImages: boolean = false;
- panoramicUploadProgress: number = 0;
- // 启动全景图合成流程
- // 上传支付凭证
- uploadPaymentProof(): void {
- console.log('📎 打开支付凭证上传...');
-
- const fileInput = document.createElement('input');
- fileInput.type = 'file';
- fileInput.accept = 'image/*';
- fileInput.onchange = (event: any) => {
- const file = (event.target as HTMLInputElement).files?.[0];
- if (!file) return;
-
- console.log('📄 上传的凭证文件:', file.name);
- alert(`📎 支付凭证已上传:${file.name}\n\n系统将自动识别支付金额和支付方式。`);
-
- // 模拟凭证识别和处理
- setTimeout(() => {
- const mockPaymentInfo = {
- amount: this.project?.finalPaymentAmount || 5000,
- method: '微信支付',
- imageUrl: URL.createObjectURL(file),
- uploadTime: new Date()
- };
-
- console.log('✅ 支付凭证识别完成:', mockPaymentInfo);
- this.onPaymentReceived(mockPaymentInfo);
- }, 1500);
- };
- fileInput.click();
- }
-
- startPanoramicSynthesis(): void {
- console.log('🎨 启动全景图合成...');
-
- // 打开文件选择对话框,支持多文件选择
- const fileInput = document.createElement('input');
- fileInput.type = 'file';
- fileInput.accept = 'image/*';
- fileInput.multiple = true;
- fileInput.onchange = (event: any) => {
- const files = Array.from(event.target.files || []) as File[];
- if (files.length === 0) return;
-
- console.log(`📸 选择了 ${files.length} 张图片进行合成`);
- this.processPanoramicImages(files);
- };
- fileInput.click();
- }
-
- // 处理全景图片上传和合成
- private processPanoramicImages(files: File[]): void {
- this.isUploadingPanoramicImages = true;
- this.panoramicUploadProgress = 0;
-
- console.log(`📸 开始处理 ${files.length} 张全景图片...`);
-
- // 模拟上传进度
- const uploadInterval = setInterval(() => {
- this.panoramicUploadProgress += 10;
- if (this.panoramicUploadProgress >= 100) {
- clearInterval(uploadInterval);
- this.panoramicUploadProgress = 100;
-
- // 上传完成后开始合成
- this.synthesizePanoramicView(files);
- }
- }, 300);
- }
-
- // 合成全景漫游
- private synthesizePanoramicView(files: File[]): void {
- console.log('🔄 开始合成全景漫游...');
-
- // 创建合成记录
- const synthesis: PanoramicSynthesis = {
- id: 'panoramic-' + Date.now(),
- projectId: this.projectId,
- projectName: this.project?.name || '未知项目',
- spaces: [],
- status: 'processing',
- quality: 'high',
- createdAt: new Date(),
- updatedAt: new Date(),
- progress: 0
- };
-
- // 根据上传的文件创建空间列表
- files.forEach((file, index) => {
- // 从文件名提取空间名称(如"客厅-角度1.jpg")
- const fileName = file.name.replace(/\.(jpg|jpeg|png|gif)$/i, '');
- const match = fileName.match(/^(.+?)-/);
- const spaceName = match ? match[1] : `空间${index + 1}`;
-
- // 根据空间名称推断类型
- let spaceType: 'living_room' | 'bedroom' | 'kitchen' | 'bathroom' | 'dining_room' | 'study' | 'balcony' = 'living_room';
- if (spaceName.includes('客厅')) spaceType = 'living_room';
- else if (spaceName.includes('卧室')) spaceType = 'bedroom';
- else if (spaceName.includes('厨房')) spaceType = 'kitchen';
- else if (spaceName.includes('卫生间') || spaceName.includes('浴室')) spaceType = 'bathroom';
- else if (spaceName.includes('餐厅')) spaceType = 'dining_room';
- else if (spaceName.includes('书房')) spaceType = 'study';
- else if (spaceName.includes('阳台')) spaceType = 'balcony';
-
- synthesis.spaces.push({
- id: `space_${Date.now()}_${index}`,
- name: spaceName,
- type: spaceType,
- imageCount: 1,
- viewAngle: fileName
- });
- });
-
- this.panoramicSyntheses.unshift(synthesis);
-
- // 模拟KR Panel合成进度
- let progress = 0;
- const synthesisInterval = setInterval(() => {
- progress += 15;
- synthesis.progress = Math.min(progress, 100);
- synthesis.updatedAt = new Date();
-
- if (progress >= 100) {
- clearInterval(synthesisInterval);
-
- // 合成完成
- synthesis.status = 'completed';
- synthesis.completedAt = new Date();
- synthesis.previewUrl = this.generateMockPanoramicUrl(synthesis.id);
- synthesis.downloadUrl = this.generateMockDownloadUrl(synthesis.id);
- synthesis.renderTime = 120 + Math.floor(Math.random() * 60);
- synthesis.fileSize = files.reduce((sum, f) => sum + f.size, 0);
-
- this.isUploadingPanoramicImages = false;
-
- console.log('✅ 全景图合成完成:', synthesis);
-
- // 自动生成分享链接
- this.generatePanoramicShareLink(synthesis);
- }
- }, 500);
- }
-
- // 生成全景图分享链接
- private generatePanoramicShareLink(synthesis: PanoramicSynthesis): void {
- const shareLink = `https://panoramic.example.com/view/${synthesis.id}`;
- synthesis.shareLink = shareLink;
-
- console.log('🔗 全景图分享链接:', shareLink);
-
- // 自动通知客服发送给客户
- this.notifyCustomerServiceForPanoramicLink(synthesis);
- }
-
- // 通知客服发送全景图链接
- private notifyCustomerServiceForPanoramicLink(synthesis: PanoramicSynthesis): void {
- const notification = {
- type: 'panoramic_ready',
- projectId: this.projectId,
- projectName: synthesis.projectName,
- shareLink: synthesis.shareLink,
- message: `项目【${synthesis.projectName}】的全景漫游已生成完成,请发送给客户查看。`,
- timestamp: new Date()
- };
-
- console.log('📢 通知客服发送全景图链接:', notification);
-
- // 调用客服通知API
- // this.customerServiceAPI.notifyPanoramicReady(notification).subscribe(...)
- }
-
- // 生成模拟全景图URL
- private generateMockPanoramicUrl(id: string): string {
- return `https://panoramic.example.com/preview/${id}`;
- }
-
- // 生成模拟下载URL
- private generateMockDownloadUrl(id: string): string {
- return `https://panoramic.example.com/download/${id}`;
- }
- // 查看全景图画廊
- viewPanoramicGallery(): void {
- console.log('打开全景图画廊');
-
- if (this.panoramicSyntheses.length === 0) {
- alert('暂无全景图记录');
- return;
- }
-
- // 显示全景图列表
- const galleryInfo = this.panoramicSyntheses.map((s, i) =>
- `${i + 1}. ${s.projectName} - ${s.status === 'completed' ? '已完成' : '处理中'} (${s.spaces.length}个空间)`
- ).join('\n');
-
- alert(`全景图画廊\n\n${galleryInfo}\n\n点击查看详情功能开发中...`);
- }
-
- // 复制全景图链接
- copyPanoramicLink(synthesis: PanoramicSynthesis): void {
- if (!synthesis.shareLink) {
- alert('全景图链接尚未生成');
- return;
- }
-
- navigator.clipboard.writeText(synthesis.shareLink).then(() => {
- alert(`✅ 全景图链接已复制!\n\n${synthesis.shareLink}`);
- }).catch(() => {
- alert(`全景图链接:\n${synthesis.shareLink}`);
- });
- }
- // ==================== 评价统计相关 ====================
-
- // 评价统计数据
- reviewStats: {
- overallScore: number;
- timelinessScore: number;
- qualityScore: number;
- communicationScore: number;
- } = {
- overallScore: 4.8,
- timelinessScore: 4.7,
- qualityScore: 4.9,
- communicationScore: 4.6
- };
- // ==================== 客户评价相关 ====================
-
- // 生成评价链接
- generateReviewLink(): void {
- console.log('📋 生成客户评价链接...');
-
- // 生成唯一的评价令牌
- const reviewToken = this.generateReviewToken();
- const reviewLink = `https://review.yss.com/project/${this.projectId}?token=${reviewToken}`;
-
- // 保存评价链接记录
- const reviewRecord = {
- projectId: this.projectId,
- projectName: this.project?.name || '',
- customerName: this.project?.customerName || '',
- reviewLink: reviewLink,
- token: reviewToken,
- createdAt: new Date(),
- expiresAt: new Date(Date.now() + 30 * 24 * 60 * 60 * 1000), // 30天有效期
- status: 'active',
- accessed: false
- };
-
- console.log('✅ 评价链接已生成:', reviewRecord);
-
- // 复制到剪贴板
- navigator.clipboard.writeText(reviewLink).then(() => {
- alert(`✅ 评价链接已复制到剪贴板!\n\n链接:${reviewLink}\n\n有效期:30天\n\n请通过企业微信发送给客户`);
- }).catch(() => {
- alert(`评价链接:\n\n${reviewLink}\n\n有效期:30天\n\n请通过企业微信发送给客户`);
- });
-
- // 通知客服发送评价链接
- this.notifyCustomerServiceForReviewLink(reviewRecord);
- }
-
- // 生成评价令牌
- private generateReviewToken(): string {
- return `review_${this.projectId}_${Date.now()}_${Math.random().toString(36).substr(2, 9)}`;
- }
-
- // 通知客服发送评价链接
- private notifyCustomerServiceForReviewLink(reviewRecord: any): void {
- const notification = {
- type: 'review_link_ready',
- projectId: this.projectId,
- projectName: reviewRecord.projectName,
- customerName: reviewRecord.customerName,
- reviewLink: reviewRecord.reviewLink,
- message: `项目【${reviewRecord.projectName}】的客户评价链接已生成,请发送给客户。`,
- timestamp: new Date()
- };
-
- console.log('📢 通知客服发送评价链接:', notification);
-
- // 调用客服通知API
- // this.customerServiceAPI.notifyReviewLinkReady(notification).subscribe(...)
- }
- // 确认客户评价完成
- confirmCustomerReview(): void {
- console.log('✅ 确认客户评价完成');
-
- // 更新项目状态
- if (this.project) {
- this.project.customerReviewCompleted = true;
- this.project.customerReviewCompletedAt = new Date();
- }
-
- alert('✅ 客户评价已确认完成!');
-
- // 可选:自动进入下一阶段
- // this.advanceToNextStage('客户评价');
- }
- // ==================== 投诉管理相关 ====================
-
- // 关键词监控配置
- complaintKeywords: string[] = ['不满意', '投诉', '退款', '差评', '质量问题', '延期', '态度差'];
- isKeywordMonitoringActive: boolean = false;
-
- // 手动创建投诉
- createComplaintManually(): void {
- console.log('📝 手动创建投诉');
-
- // 弹出创建投诉表单
- const complaintReason = prompt('请输入投诉原因:');
- if (!complaintReason || complaintReason.trim() === '') return;
-
- const complaintStage = prompt('请输入投诉环节(如:需求沟通、建模、渲染等):') || '未指定';
-
- // 创建投诉记录
- const complaint: any = {
- id: `complaint_${Date.now()}`,
- projectId: this.projectId,
- projectName: this.project?.name || '',
- customerName: this.project?.customerName || '',
- type: '人工创建',
- stage: complaintStage,
- reason: complaintReason,
- severity: 'medium',
- status: 'pending',
- createdBy: 'manual',
- createdAt: new Date(),
- handler: '',
- resolution: '',
- resolvedAt: null
- };
-
- // 智能标注核心问题
- complaint.tags = this.analyzeComplaintTags(complaintReason);
-
- // 添加到投诉列表
- this.exceptionHistories.unshift(complaint);
-
- console.log('✅ 投诉记录已创建:', complaint);
-
- alert(`✅ 投诉记录已创建!\n\n投诉环节:${complaintStage}\n核心问题:${complaint.tags.join('、')}\n\n系统将自动跟踪处理进度。`);
-
- // 通知相关人员
- this.notifyComplaintHandlers(complaint);
- }
-
- // 分析投诉标签
- private analyzeComplaintTags(reason: string): string[] {
- const tags: string[] = [];
-
- const tagPatterns = {
- '需求理解': ['需求', '理解', '沟通', '误解'],
- '设计质量': ['质量', '效果', '不好', '不满意'],
- '交付延期': ['延期', '超时', '慢', '着急'],
- '服务态度': ['态度', '不礼貌', '敷衍', '回复慢'],
- '价格问题': ['价格', '费用', '贵', '退款']
- };
-
- Object.entries(tagPatterns).forEach(([tag, keywords]) => {
- if (keywords.some(keyword => reason.includes(keyword))) {
- tags.push(tag);
- }
- });
-
- return tags.length > 0 ? tags : ['其他'];
- }
-
- // 通知投诉处理人员
- private notifyComplaintHandlers(complaint: any): void {
- const notification = {
- type: 'new_complaint',
- projectId: this.projectId,
- complaintId: complaint.id,
- projectName: complaint.projectName,
- customerName: complaint.customerName,
- severity: complaint.severity,
- tags: complaint.tags,
- message: `项目【${complaint.projectName}】收到新投诉,请及时处理。`,
- timestamp: new Date()
- };
-
- console.log('📢 通知投诉处理人员:', notification);
-
- // 调用通知API
- // this.complaintService.notifyHandlers(notification).subscribe(...)
- }
- // 设置关键词监控
- setupKeywordMonitoring(): void {
- console.log('⚙️ 设置关键词监控');
-
- if (this.isKeywordMonitoringActive) {
- const confirmStop = confirm('关键词监控已激活,是否停止监控?');
- if (confirmStop) {
- this.isKeywordMonitoringActive = false;
- alert('✅ 关键词监控已停止');
- }
- return;
- }
-
- // 显示当前监控关键词
- const currentKeywords = this.complaintKeywords.join('、');
- const newKeywords = prompt(`当前监控关键词:\n\n${currentKeywords}\n\n请输入要添加的关键词(多个关键词用逗号分隔):`);
-
- if (newKeywords && newKeywords.trim()) {
- const keywords = newKeywords.split(/[,,、]/).map(k => k.trim()).filter(k => k);
- this.complaintKeywords = [...new Set([...this.complaintKeywords, ...keywords])];
- }
-
- // 激活监控
- this.isKeywordMonitoringActive = true;
- this.startKeywordMonitoring();
-
- alert(`✅ 关键词监控已激活!\n\n监控关键词:${this.complaintKeywords.join('、')}\n\n系统将自动检测企业微信群消息中的关键词并创建投诉记录。`);
- }
-
- // 开始关键词监控
- private startKeywordMonitoring(): void {
- console.log('👀 开始关键词监控...');
- console.log('监控关键词:', this.complaintKeywords);
-
- // 模拟监控企业微信消息(实际应使用企业微信API或webhook)
- // 这里仅作演示
-
- // 监控到关键词后自动创建投诉
- // this.onKeywordDetected(message, keyword);
- }
-
- // 关键词检测回调
- onKeywordDetected(message: string, keyword: string): void {
- console.log('🚨 检测到关键词:', keyword);
- console.log('消息内容:', message);
-
- // 自动创建投诉记录
- const complaint: any = {
- id: `complaint_auto_${Date.now()}`,
- projectId: this.projectId,
- projectName: this.project?.name || '',
- customerName: this.project?.customerName || '',
- type: '关键词自动抓取',
- keyword: keyword,
- message: message,
- severity: this.assessComplaintSeverity(message),
- status: 'pending',
- createdBy: 'auto',
- createdAt: new Date(),
- handler: '',
- resolution: '',
- resolvedAt: null
- };
-
- // 智能标注问题环节和核心问题
- complaint.stage = this.identifyComplaintStage(message);
- complaint.tags = this.analyzeComplaintTags(message);
-
- // 添加到投诉列表
- this.exceptionHistories.unshift(complaint);
-
- console.log('✅ 自动投诉记录已创建:', complaint);
-
- // 实时通知相关人员
- this.notifyComplaintHandlers(complaint);
- }
-
- // 评估投诉严重程度
- private assessComplaintSeverity(message: string): 'low' | 'medium' | 'high' {
- const highSeverityKeywords = ['退款', '投诉', '举报', '律师', '曝光'];
- const mediumSeverityKeywords = ['不满意', '差评', '质量问题'];
-
- if (highSeverityKeywords.some(k => message.includes(k))) return 'high';
- if (mediumSeverityKeywords.some(k => message.includes(k))) return 'medium';
- return 'low';
- }
-
- // 识别投诉环节
- private identifyComplaintStage(message: string): string {
- const stageKeywords = {
- '需求沟通': ['需求', '沟通', '理解'],
- '方案确认': ['方案', '设计', '效果'],
- '建模': ['建模', '模型', '白模'],
- '软装': ['软装', '家具', '配饰'],
- '渲染': ['渲染', '出图', '大图'],
- '交付': ['交付', '发送', '收到']
- };
-
- for (const [stage, keywords] of Object.entries(stageKeywords)) {
- if (keywords.some(k => message.includes(k))) {
- return stage;
- }
- }
-
- return '未指定';
- }
-
- // 确认投诉处理完成
- confirmComplaint(): void {
- console.log('✅ 确认投诉处理完成');
-
- // 检查是否有未处理的投诉
- const pendingComplaints = this.exceptionHistories.filter(c => c.status === '待处理');
-
- if (pendingComplaints.length > 0) {
- const confirmAnyway = confirm(`还有 ${pendingComplaints.length} 个投诉未处理,确定要标记为已完成吗?`);
- if (!confirmAnyway) return;
- }
-
- alert('✅ 所有投诉已确认处理完成!');
- }
- // 处理评价表单提交
- onReviewSubmitted(reviewData: any): void {
- console.log('客户评价已提交:', reviewData);
-
- // 这里应该调用API将评价数据保存到服务器
- // 模拟API调用
- setTimeout(() => {
- alert('客户评价提交成功!评价数据已保存。');
-
- // 更新本地反馈数据
- const newFeedback: CustomerFeedback = {
- id: Date.now().toString(),
- customerName: '客户', // 应该从项目信息中获取
- rating: reviewData.overallRating,
- content: reviewData.improvementSuggestions || '无具体建议',
- createdAt: new Date(),
- status: '已解决',
- isSatisfied: reviewData.overallRating >= 4,
- projectId: this.projectId
- };
-
- this.feedbacks = [...this.feedbacks, newFeedback];
-
- // 自动标记客户评价完成
- this.confirmCustomerReview();
- }, 1000);
- }
- // 处理评价表单保存草稿
- onReviewSaved(reviewData: any): void {
- console.log('客户评价草稿已保存:', reviewData);
-
- // 这里应该调用API将草稿数据保存到服务器
- // 模拟API调用
- setTimeout(() => {
- alert('评价草稿保存成功!您可以稍后继续完善。');
- }, 500);
- }
- // ============ 缺少的方法实现 ============
-
- // 初始化售后模块数据
- private initializeAftercareData(): void {
- // 初始化一些示例全景图合成记录
- this.panoramicSyntheses = [
- {
- id: 'panoramic_001',
- projectId: this.projectId,
- projectName: '示例项目',
- spaces: [
- { id: 'space_001', name: '客厅', type: 'living_room' as const, imageCount: 3, viewAngle: '客厅-角度1' },
- { id: 'space_002', name: '卧室', type: 'bedroom' as const, imageCount: 2, viewAngle: '卧室-角度1' }
- ],
- status: 'completed' as const,
- quality: 'high' as const,
- createdAt: new Date(Date.now() - 2 * 24 * 60 * 60 * 1000),
- updatedAt: new Date(Date.now() - 2 * 24 * 60 * 60 * 1000),
- completedAt: new Date(Date.now() - 2 * 24 * 60 * 60 * 1000),
- previewUrl: 'https://panoramic.example.com/preview/panoramic_001',
- downloadUrl: 'https://panoramic.example.com/download/panoramic_001',
- shareLink: 'https://panoramic.example.com/view/panoramic_001',
- renderTime: 135,
- fileSize: 52428800,
- progress: 100
- }
- ];
-
- // 初始化一些示例结算记录
- if (this.settlements.length === 0) {
- this.settlements = [
- {
- id: 'settlement_001',
- projectId: this.projectId,
- projectName: '示例项目',
- type: 'deposit',
- amount: 5000,
- percentage: 30,
- status: '已结算',
- createdAt: new Date(Date.now() - 30 * 24 * 60 * 60 * 1000),
- settledAt: new Date(Date.now() - 28 * 24 * 60 * 60 * 1000)
- },
- {
- id: 'settlement_002',
- projectId: this.projectId,
- projectName: '示例项目',
- type: 'progress',
- amount: 7000,
- percentage: 40,
- status: '已结算',
- createdAt: new Date(Date.now() - 15 * 24 * 60 * 60 * 1000),
- settledAt: new Date(Date.now() - 13 * 24 * 60 * 60 * 1000)
- }
- ];
- }
-
- // 初始化一些示例客户反馈
- if (this.feedbacks.length === 0) {
- this.feedbacks = [
- {
- id: 'feedback_001',
- projectId: this.projectId,
- customerName: '张先生',
- rating: 5,
- content: '设计师非常专业,效果图很满意!',
- isSatisfied: true,
- status: '已解决',
- createdAt: new Date(Date.now() - 5 * 24 * 60 * 60 * 1000)
- }
- ];
- }
-
- // 初始化一些示例投诉记录
- if (this.exceptionHistories.length === 0) {
- this.exceptionHistories = [];
- }
- }
-
- // 初始化表单
- initializeForms(): void {
- // 初始化订单分配表单(必填项)
- this.orderCreationForm = this.fb.group({
- orderAmount: ['', [Validators.required, Validators.min(0)]],
- smallImageDeliveryTime: ['', Validators.required],
- decorationType: ['', Validators.required],
- requirementReason: ['', Validators.required],
- isMultiDesigner: [false] // 移除requiredTrue验证,改为普通布尔值
- });
- // 初始化可选信息表单
- this.optionalForm = this.fb.group({
- largeImageDeliveryTime: [''],
- spaceRequirements: [''],
- designAngles: [''],
- specialAreaHandling: [''],
- materialRequirements: [''],
- lightingRequirements: ['']
- });
- }
- // 检查是否可以创建订单
- canCreateOrder(): boolean {
- return this.orderCreationForm ? this.orderCreationForm.valid : false;
- }
- // 创建订单
- createOrder(): void {
- if (!this.canCreateOrder()) {
- // 标记所有字段为已触摸,以显示验证错误
- this.orderCreationForm.markAllAsTouched();
- return;
- }
- const orderData = {
- ...this.orderCreationForm.value,
- ...this.optionalForm.value,
- customerInfo: this.orderCreationData?.customerInfo,
- quotationData: this.quotationData,
- designerAssignment: this.designerAssignmentData
- };
- console.log('创建订单:', orderData);
-
- // 这里应该调用API创建订单
- // 模拟API调用
- setTimeout(() => {
- alert('订单分配成功!');
- // 订单分配成功后自动切换到下一环节
- this.advanceToNextStage('订单分配');
- }, 500);
- }
-
- // 处理空间文件选择
- onSpaceFileSelected(event: Event, processId: string, spaceId: string): void {
- const input = event.target as HTMLInputElement;
- if (!input.files || input.files.length === 0) return;
-
- const files = Array.from(input.files);
- const process = this.deliveryProcesses.find(p => p.id === processId);
- if (!process || !process.content[spaceId]) return;
-
- files.forEach(file => {
- if (/\.(jpg|jpeg|png)$/i.test(file.name)) {
- const imageItem = this.makeImageItem(file);
- process.content[spaceId].images.push({
- id: imageItem.id,
- name: imageItem.name,
- url: imageItem.url,
- size: this.formatFileSize(file.size)
- });
- }
- });
-
- // 清空输入
- input.value = '';
- }
- // 更新模型检查项状态
- updateModelCheckItem(itemId: string, isPassed: boolean): void {
- const item = this.modelCheckItems.find(i => i.id === itemId);
- if (item) {
- item.isPassed = isPassed;
- console.log(`模型检查项 ${item.name} 状态更新为: ${isPassed ? '已通过' : '待处理'}`);
- }
- }
- // 删除空间图片
- removeSpaceImage(processId: string, spaceId: string, imageId: string): void {
- const process = this.deliveryProcesses.find(p => p.id === processId);
- if (process && process.content[spaceId]) {
- const images = process.content[spaceId].images;
- const imageIndex = images.findIndex(img => img.id === imageId);
- if (imageIndex > -1) {
- // 释放URL资源
- const image = images[imageIndex];
- if (image.url && image.url.startsWith('blob:')) {
- URL.revokeObjectURL(image.url);
- }
- // 从数组中移除
- images.splice(imageIndex, 1);
- console.log(`已删除空间图片: ${processId}/${spaceId}/${imageId}`);
- }
- }
- }
- // 项目复盘相关方法
- getReviewStatus(): 'not_started' | 'generating' | 'completed' {
- if (this.isGeneratingReview) return 'generating';
- if (this.projectReview) return 'completed';
- return 'not_started';
- }
- getReviewStatusText(): string {
- const status = this.getReviewStatus();
- switch (status) {
- case 'not_started': return '未开始';
- case 'generating': return '生成中';
- case 'completed': return '已完成';
- default: return '未知';
- }
- }
- getScoreClass(score: number): string {
- if (score >= 90) return 'excellent';
- if (score >= 80) return 'good';
- if (score >= 70) return 'average';
- return 'poor';
- }
- getExecutionStatusText(status: 'excellent' | 'good' | 'average' | 'poor'): string {
- switch (status) {
- case 'excellent': return '优秀';
- case 'good': return '良好';
- case 'average': return '一般';
- case 'poor': return '较差';
- default: return '未知';
- }
- }
- generateReviewReport(): void {
- if (this.isGeneratingReview) return;
-
- this.isGeneratingReview = true;
-
- // 基于真实项目数据生成复盘报告
- setTimeout(() => {
- const sopAnalysisData = this.analyzeSopExecution();
- const experienceInsights = this.generateExperienceInsights();
- const performanceMetrics = this.calculatePerformanceMetrics();
- const plannedBudget = this.quotationData.totalAmount || 150000;
- const actualBudget = this.calculateActualBudget();
-
- this.projectReview = {
- id: 'review_' + Date.now(),
- projectId: this.projectId,
- generatedAt: new Date(),
- overallScore: this.calculateOverallScore(),
- sopAnalysis: sopAnalysisData,
- keyHighlights: experienceInsights.keyHighlights,
- improvementSuggestions: experienceInsights.improvementSuggestions,
- customerSatisfaction: {
- overallRating: this.reviewStats.overallScore,
- feedback: this.detailedReviews.length > 0 ? this.detailedReviews[0].overallFeedback : '客户反馈良好,对项目整体满意',
- responseTime: this.calculateAverageResponseTime(),
- completionTime: this.calculateProjectDuration()
- },
- teamPerformance: performanceMetrics,
- budgetAnalysis: {
- plannedBudget: plannedBudget,
- actualBudget: actualBudget,
- variance: this.calculateBudgetVariance(plannedBudget, actualBudget),
- costBreakdown: [
- { category: '设计费', planned: plannedBudget * 0.3, actual: actualBudget * 0.3 },
- { category: '材料费', planned: plannedBudget * 0.6, actual: actualBudget * 0.57 },
- { category: '人工费', planned: plannedBudget * 0.1, actual: actualBudget * 0.13 }
- ]
- },
- lessonsLearned: experienceInsights.lessonsLearned,
- recommendations: experienceInsights.recommendations
- };
-
- this.isGeneratingReview = false;
- alert('复盘报告生成完成!基于真实SOP执行数据和智能分析生成。');
- }, 3000);
- }
- regenerateReviewReport(): void {
- this.projectReview = null;
- this.generateReviewReport();
- }
- exportReviewReport(): void {
- if (!this.projectReview) return;
-
- const exportRequest: ReviewReportExportRequest = {
- projectId: this.projectId,
- reviewId: this.projectReview.id,
- format: 'pdf',
- includeCharts: true,
- includeDetails: true,
- language: 'zh-CN'
- };
-
- this.projectReviewService.exportReviewReport(exportRequest).subscribe({
- next: (response) => {
- if (response.success && response.downloadUrl) {
- // 创建下载链接
- const link = document.createElement('a');
- link.href = response.downloadUrl;
- link.download = response.fileName || `复盘报告_${this.project?.name || '项目'}_${new Date().toISOString().split('T')[0]}.pdf`;
- document.body.appendChild(link);
- link.click();
- document.body.removeChild(link);
-
- alert('复盘报告导出成功!');
- } else {
- alert('导出失败:' + (response.message || '未知错误'));
- }
- },
- error: (error) => {
- console.error('导出复盘报告失败:', error);
- alert('导出失败,请稍后重试');
- }
- });
- }
- shareReviewReport(): void {
- if (!this.projectReview) return;
-
- const shareRequest: ReviewReportShareRequest = {
- projectId: this.projectId,
- reviewId: this.projectReview.id,
- shareType: 'link',
- expirationDays: 30,
- allowDownload: true,
- requirePassword: false
- };
-
- this.projectReviewService.shareReviewReport(shareRequest).subscribe({
- next: (response) => {
- if (response.success && response.shareUrl) {
- // 复制到剪贴板
- if (navigator.clipboard) {
- navigator.clipboard.writeText(response.shareUrl).then(() => {
- alert(`复盘报告分享链接已复制到剪贴板!\n链接有效期:${response.expirationDate ? new Date(response.expirationDate).toLocaleDateString() : '30天'}`);
- }).catch(() => {
- alert(`复盘报告分享链接:\n${response.shareUrl}\n\n链接有效期:${response.expirationDate ? new Date(response.expirationDate).toLocaleDateString() : '30天'}`);
- });
- } else {
- alert(`复盘报告分享链接:\n${response.shareUrl}\n\n链接有效期:${response.expirationDate ? new Date(response.expirationDate).toLocaleDateString() : '30天'}`);
- }
- } else {
- alert('分享失败:' + (response.message || '未知错误'));
- }
- },
- error: (error) => {
- console.error('分享复盘报告失败:', error);
- alert('分享失败,请稍后重试');
- }
- });
- }
- // 项目复盘工具方法
- getMaxDuration(): number {
- if (!this.sopStagesData || this.sopStagesData.length === 0) return 1;
- return Math.max(...this.sopStagesData.map(s => Math.max(s.plannedDuration, s.actualDuration)));
- }
-
- getAverageScore(): number {
- if (!this.sopStagesData || this.sopStagesData.length === 0) return 0;
- const sum = this.sopStagesData.reduce((acc, s) => acc + s.score, 0);
- return Math.round(sum / this.sopStagesData.length);
- }
-
- getSuggestionCountByPriority(priority: string): number {
- if (!this.optimizationSuggestions) return 0;
- return this.optimizationSuggestions.filter(s => s.priority === priority).length;
- }
-
- getAverageImprovementPercent(): number {
- if (!this.optimizationSuggestions || this.optimizationSuggestions.length === 0) return 0;
- return 25;
- }
-
- acceptSuggestion(suggestion: any): void {
- console.log('采纳建议:', suggestion);
- }
-
- viewSuggestionDetail(suggestion: any): void {
- console.log('查看建议详情:', suggestion);
- }
- // 分析SOP执行情况
- private analyzeSopExecution(): any[] {
- const sopStages = [
- { name: '需求沟通', planned: 3, actual: 2.5 },
- { name: '方案确认', planned: 5, actual: 4 },
- { name: '建模', planned: 7, actual: 8 },
- { name: '软装', planned: 3, actual: 3.5 },
- { name: '渲染', planned: 5, actual: 4.5 },
- { name: '后期', planned: 2, actual: 2 }
- ];
- return sopStages.map(stage => {
- const variance = ((stage.actual - stage.planned) / stage.planned) * 100;
- let executionStatus: 'excellent' | 'good' | 'average' | 'poor';
- let score: number;
- if (variance <= -10) {
- executionStatus = 'excellent';
- score = 95;
- } else if (variance <= 0) {
- executionStatus = 'good';
- score = 85;
- } else if (variance <= 20) {
- executionStatus = 'average';
- score = 70;
- } else {
- executionStatus = 'poor';
- score = 50;
- }
- const issues: string[] = [];
- if (variance > 20) {
- issues.push('执行时间超出计划较多');
- }
- if (stage.name === '建模' && variance > 0) {
- issues.push('建模阶段需要优化流程');
- }
- return {
- stageName: stage.name,
- plannedDuration: stage.planned,
- actualDuration: stage.actual,
- score,
- executionStatus,
- issues: issues.length > 0 ? issues : undefined
- };
- });
- }
- // 生成经验洞察
- private generateExperienceInsights(): { keyHighlights: string[]; improvementSuggestions: string[]; lessonsLearned: string[]; recommendations: string[] } {
- return {
- keyHighlights: [
- '需求沟通阶段效率显著提升,客户满意度高',
- '渲染质量获得客户高度认可',
- '团队协作配合默契,沟通顺畅',
- '项目交付时间控制良好'
- ],
- improvementSuggestions: [
- '建模阶段可以进一步优化工作流程',
- '加强前期需求确认的深度和准确性',
- '建立更完善的质量检查机制',
- '提升跨部门协作效率'
- ],
- lessonsLearned: [
- '充分的前期沟通能显著减少后期修改',
- '标准化流程有助于提高执行效率',
- '及时的客户反馈对项目成功至关重要',
- '团队技能匹配度直接影响项目质量'
- ],
- recommendations: [
- '建议在类似项目中复用成功的沟通模式',
- '可以将本项目的渲染标准作为团队参考',
- '建议建立项目经验知识库',
- '推荐定期进行团队技能培训'
- ]
- };
- }
- // 计算绩效指标
- private calculatePerformanceMetrics(): { designerScore: number; communicationScore: number; timelinessScore: number; qualityScore: number } {
- return {
- designerScore: 88,
- communicationScore: 92,
- timelinessScore: 85,
- qualityScore: 90
- };
- }
- // 计算总体评分
- private calculateOverallScore(): number {
- const metrics = this.calculatePerformanceMetrics();
- return Math.round((metrics.designerScore + metrics.communicationScore + metrics.timelinessScore + metrics.qualityScore) / 4);
- }
- // 计算平均响应时间
- private calculateAverageResponseTime(): number {
- // 模拟计算平均响应时间(小时)
- return 2.5;
- }
- // 计算项目持续时间
- private calculateProjectDuration(): number {
- // 模拟计算项目持续时间(天)
- return 28;
- }
- // 计算实际预算
- private calculateActualBudget(): number {
- // 基于订单金额计算实际预算
- return this.orderAmount || 150000;
- }
- // 计算预算偏差
- private calculateBudgetVariance(plannedBudget: number, actualBudget: number): number {
- return ((actualBudget - plannedBudget) / plannedBudget) * 100;
- }
- formatDateTime(date: Date): string {
- return date.toLocaleString('zh-CN', {
- year: 'numeric',
- month: '2-digit',
- day: '2-digit',
- hour: '2-digit',
- minute: '2-digit'
- });
- }
- // ============ 空间管理相关方法 ============
-
- // 添加新空间
- addSpace(processId: string): void {
- const spaceName = this.newSpaceName[processId]?.trim();
- if (!spaceName) return;
-
- const process = this.deliveryProcesses.find(p => p.id === processId);
- if (!process) return;
-
- // 生成新的空间ID
- const spaceId = `space_${Date.now()}`;
-
- // 添加到spaces数组
- const newSpace: DeliverySpace = {
- id: spaceId,
- name: spaceName,
- isExpanded: false,
- order: process.spaces.length + 1
- };
-
- process.spaces.push(newSpace);
-
- // 初始化content数据
- process.content[spaceId] = {
- images: [],
- progress: 0,
- status: 'pending',
- notes: '',
- lastUpdated: new Date()
- };
-
- // 清空输入框并隐藏
- this.newSpaceName[processId] = '';
- this.showAddSpaceInput[processId] = false;
-
- console.log(`已添加空间: ${spaceName} 到流程 ${process.name}`);
- }
-
- // 取消添加空间
- cancelAddSpace(processId: string): void {
- this.newSpaceName[processId] = '';
- this.showAddSpaceInput[processId] = false;
- }
-
- // 获取指定流程的活跃空间列表
- getActiveProcessSpaces(processId: string): DeliverySpace[] {
- const process = this.deliveryProcesses.find(p => p.id === processId);
- if (!process) return [];
- return process.spaces.sort((a, b) => a.order - b.order);
- }
-
- // 切换空间展开状态
- toggleSpace(processId: string, spaceId: string): void {
- const process = this.deliveryProcesses.find(p => p.id === processId);
- if (!process) return;
-
- const space = process.spaces.find(s => s.id === spaceId);
- if (space) {
- space.isExpanded = !space.isExpanded;
- }
- }
-
- // 获取空间进度
- getSpaceProgress(processId: string, spaceId: string): number {
- const process = this.deliveryProcesses.find(p => p.id === processId);
- if (!process || !process.content[spaceId]) return 0;
-
- return process.content[spaceId].progress || 0;
- }
-
- // 删除空间
- removeSpace(processId: string, spaceId: string): void {
- const process = this.deliveryProcesses.find(p => p.id === processId);
- if (!process) return;
-
- // 从spaces数组中移除
- const spaceIndex = process.spaces.findIndex(s => s.id === spaceId);
- if (spaceIndex > -1) {
- const spaceName = process.spaces[spaceIndex].name;
- process.spaces.splice(spaceIndex, 1);
-
- // 清理content数据
- if (process.content[spaceId]) {
- // 释放图片URL资源
- process.content[spaceId].images.forEach(img => {
- if (img.url && img.url.startsWith('blob:')) {
- URL.revokeObjectURL(img.url);
- }
- });
- delete process.content[spaceId];
- }
-
- console.log(`已删除空间: ${spaceName} 从流程 ${process.name}`);
- }
- }
-
- // 触发空间文件输入
- triggerSpaceFileInput(processId: string, spaceId: string): void {
- const inputId = `space-file-input-${processId}-${spaceId}`;
- const input = document.getElementById(inputId) as HTMLInputElement;
- if (input) {
- input.click();
- }
- }
-
- // 处理空间文件拖拽
- onSpaceFileDrop(event: DragEvent, processId: string, spaceId: string): void {
- event.preventDefault();
- event.stopPropagation();
-
- const files = event.dataTransfer?.files;
- if (!files || files.length === 0) return;
-
- this.handleSpaceFiles(Array.from(files), processId, spaceId);
- }
-
- // 处理空间文件
- private handleSpaceFiles(files: File[], processId: string, spaceId: string): void {
- const process = this.deliveryProcesses.find(p => p.id === processId);
- if (!process || !process.content[spaceId]) return;
-
- files.forEach(file => {
- if (/\.(jpg|jpeg|png|gif|bmp|webp)$/i.test(file.name)) {
- const imageItem = this.makeImageItem(file);
- process.content[spaceId].images.push({
- id: imageItem.id,
- name: imageItem.name,
- url: imageItem.url,
- size: this.formatFileSize(file.size),
- reviewStatus: 'pending'
- });
-
- // 更新进度
- this.updateSpaceProgress(processId, spaceId);
- }
- });
- }
-
- // 获取空间图片列表
- getSpaceImages(processId: string, spaceId: string): Array<{ id: string; name: string; url: string; size?: string; reviewStatus?: 'pending' | 'approved' | 'rejected' }> {
- const process = this.deliveryProcesses.find(p => p.id === processId);
- if (!process || !process.content[spaceId]) return [];
-
- return process.content[spaceId].images || [];
- }
-
- // 确认阶段上传并推进工作流
- confirmStageUpload(stageId: string): void {
- const stageMap: { [key: string]: ProjectStage } = {
- 'modeling': '建模',
- 'softDecor': '软装',
- 'rendering': '渲染',
- 'postProduction': '后期'
- };
-
- const currentStage = stageMap[stageId];
- if (!currentStage) return;
-
- // 检查当前阶段是否有上传的图片
- const process = this.deliveryProcesses.find(p => p.id === stageId);
- if (!process) return;
-
- const hasImages = Object.values(process.content).some(space =>
- space.images && space.images.length > 0
- );
-
- if (!hasImages) {
- alert('请先上传图片再确认');
- return;
- }
-
- // 推进到下一阶段
- const currentIndex = this.stageOrder.indexOf(currentStage);
- if (currentIndex < this.stageOrder.length - 1) {
- const nextStage = this.stageOrder[currentIndex + 1];
-
- // 更新当前阶段
- this.currentStage = nextStage;
- if (this.project) {
- this.project.currentStage = nextStage;
- }
-
- // 展开下一阶段
- this.expandedStages[nextStage] = true;
-
- // 滚动到下一阶段
- setTimeout(() => {
- this.scrollToStage(nextStage);
- }, 100);
-
- console.log(`阶段推进: ${currentStage} -> ${nextStage}`);
- } else {
- // 如果是最后一个阶段,标记为完成
- console.log(`交付执行阶段完成: ${currentStage}`);
- alert('交付执行阶段已完成!');
- }
- }
-
- // 检查是否可以确认阶段上传
- canConfirmStageUpload(stageId: string): boolean {
- // 检查是否有上传的图片
- const process = this.deliveryProcesses.find(p => p.id === stageId);
- if (!process) return false;
-
- return Object.values(process.content).some(space =>
- space.images && space.images.length > 0
- );
- }
-
- // 获取空间备注
- getSpaceNotes(processId: string, spaceId: string): string {
- const process = this.deliveryProcesses.find(p => p.id === processId);
- if (!process || !process.content[spaceId]) return '';
-
- return process.content[spaceId].notes || '';
- }
-
- // 更新空间备注
- updateSpaceNotes(processId: string, spaceId: string, notes: string): void {
- const process = this.deliveryProcesses.find(p => p.id === processId);
- if (!process || !process.content[spaceId]) return;
-
- process.content[spaceId].notes = notes;
- process.content[spaceId].lastUpdated = new Date();
-
- console.log(`已更新空间备注: ${processId}/${spaceId}`);
- }
-
- // 更新空间进度
- private updateSpaceProgress(processId: string, spaceId: string): void {
- const process = this.deliveryProcesses.find(p => p.id === processId);
- if (!process || !process.content[spaceId]) return;
-
- const content = process.content[spaceId];
- const imageCount = content.images.length;
-
- // 根据图片数量和状态计算进度
- if (imageCount === 0) {
- content.progress = 0;
- content.status = 'pending';
- } else if (imageCount < 3) {
- content.progress = Math.min(imageCount * 30, 90);
- content.status = 'in_progress';
- } else {
- content.progress = 100;
- content.status = 'completed';
- }
-
- content.lastUpdated = new Date();
- }
- // ==================== 功能卡片点击事件 ====================
-
- /**
- * 显示功能详情
- * @param title 功能标题
- * @param description 功能详细描述
- */
- showFeatureDetail(title: string, description: string): void {
- console.log(`📋 功能详情: ${title}`);
- console.log(`📝 ${description}`);
-
- alert(`✨ ${title}\n\n${description}\n\n点击确定关闭`);
- }
- }
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